I actually have been trying out Yelp's "request quotes" feature, and so far it has worked better…read morethan a lot of other ways to find good services and professionals, especially in an unfamiliar, new area. Case in point - I am in the process of moving into a new home, which was delayed six months (covid, worker/material shortages, yada yada), after having to get out of my mom's home at break neck speed because of a super fast sell. The sell was at the tail end of caretaking my very sick, and then dying mother. I also inherited my mom's very large, destructive cat. I am telling you all this because it will give you an idea why I made, what I thought might be, the stupid decision to drag a very old, disgusting, stained couch to the new place, rather than have the cat destroy a brand new couch. When it was rolled in, and I got to see it in bright light, I kinda freaked, but decided to try having it professionally cleaned before going to a plan B. Being new to the area, I looked at Yelp to see who might be available to do this for me and was prompted by Yelp to use the request quotes thing, so I did. I received a number of responses saying that all these companies were booked up, and a response from Beantowns Finest, with open dates, times, and very clear information about prices, which were VERY Reasonable. Owner/operators Jesica and Randy were very responsive to my questions, easy to communicate with, and easy to set an appointment time with as well. Randy showed up early for the appointment, was very professional and pleasant, and proceeded right away to turn my nightmare couch into an almost new looking couch - it was freaking amazing, and a waaaaaay better result than I could have dared to hope for. He also worked his magic on three filthy gabbeh rugs that I was fearing were doomed as well. I just can't believe what he was able to do with them. I was also grateful that all this was done without a huge truck thucka thucking in the driveway, miles of hoses, and doors open to the cold for hours. He has portable machines that work with a bathroom sink and the house's hot water. He left the entire area cleaner than before he arrived - which can sometimes be an issue with this sort of service. the final price was so reasonable, I bumped the check up a bit to make it what I thought was more fair. I will definitely be using them for furniture and rug cleaning, and any other cleaning services I may need, from now on. Thank you guys so much!

I'm so glad I found Beantown Finest Professional on Yelp! I'd been trying to find someone and no…read moreone was getting back to me. I messaged Jesica and she got back to me right away. She scheduled us for a few days out and communication was great. On the day she texted to let me know she'd be 20 minutes late, and she was there on the dot when she said she'd be. She runs the business with her husband Randy and they brought two of their children to help. Listen: This is a REAL FAMILY BUSINESS! They were friendly and professional. They wore masks too. (Covid isn't over, friends.) They were all hands on deck for what was kind of a big job, and they did it. She even did an extra thing I'd forgotten to ask for and she made time for that as well. Their rates are fair, and I found out that they do a ton of other work too! On-site car washing and detailing, windows, power-washing, and painting, to name just a few things. Initially I just wanted a deep cleaning to help me get back on track with my own cleaning, but I might hire them more often, and for other projects too. Thanks Beantown Finest!

I had guests coming over and needed my place cleaned while I was at work. Arielle had responded…read moreover the yelp chat and told me she would be coming in to complete the job at 4:30. She did not show and did not tell me she wasn't going to show and my out-of-town guests came to an unclean apartment as I was still at work. Completely unreliable and unprofessional. If she wasn't going to come, she should have at the VERY LEAST told me so I could get things situated otherwise. As you can tell from my profile, I almost never review a company but I wish I had a review like this to warn me so I'm making sure it's here.

We needed a move-out cleaning and Arielle (owner) did a great job. They scrubbed the cabinets, tub,…read moreand made the refrigerator sparkle. The best part is that they brought ALL of their own supplies (including mops, eco friendly cleaners, etc). The team of 2 was very friendly and able to clean out split ranch (with 2-ba) in 2ish hours. She was also very punctual and works well with us popping in and out the house to do errands during their cleanup period. I'd recommend this team!

We contacted Stephco for carpet cleaning and the specialist that arrived was super nice and…read morefriendly. He walked through the entire process and informed me of what to do after the service to ensure clean carpets. The specialist did a wonderful job making sure all areas were covered and was very respectful of our property and belongings.

I contacted Stephco for dryer vent cleaning service (representing condo owners in a small condo…read moreassociation just outside of Charlestown) and ended up selecting them to do the job - individual units. Other quotes came in a little higher. I found the office staff very responsive and the technicians Josh & Sam were good and thorough. Courteous and very conscientious and come recommended for this service. Great job!

The carpet cleaning services were amazing. The carpet cleaning team showed up on time. The guys…read morewere very kind, reasonable in pricing, and efficient in their service. They are dependable and I highly recommend their services to anyone. 5/5 for services!

Do not use this company. If you are first time customer, they request NON-REFUNDABLE deposit of…read more$100 dollar on the website's FAQ. My wife got charged $200 instead. We want to reschedule since our timeline changed. They now charging ANOTHER $100 dollar for cancellation fee that is nowhere to be found on their website. Be careful dealing with this company. I rescheduled my carpet cleaning with another company with a simple phone call and no deposit required. Update: Buried in a Terms & Condition link in the email which does not require you to agree to, I found a $65 late cancellation fee along with all other conditions and fees. Yet, my wife got charged $100 instead? Disputing this with my CC company on a TOS that we never agreed to.

Our home needed a thorough cleaning so we decided to go with So Clean. My house has not felt this…read moreclean in a while! My wife and I decided to use their biweekly house cleaning services to help us keep up with the cleaning at our home. I highly recommend So Clean for your house cleaning services!

Amber and team member did an amazing job cleaning the two bedroom apt I vacated. Also did an…read moreexcellent job on carpet shampoo and floor cleaning. I highly recommend The Polish Nest!

I cannot recommend this business based on my experience…read more I prepaid $150 via Venmo for a cleaning that was confirmed in writing. She did not show, rescheduled, and again did not show. The service was never provided. Despite multiple requests over the past week, the $150 has not been refunded. Venmo refund requests were declined and the payment was cashed out. Based on my experience, I would not prepay or rely on confirmed appointments.

I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!