We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

Hire this company! Tom arrived on time, was courteous and explained everything he was going to…read moredo. I have one of those old carpeted bathrooms, so of course, it was bad. Tom worked so hard! Every room looks so refreshed but what really blew me away was that bathroom. So clean, every stain that could be removed, was removed. I feel like so many services are lacking these days but not this one and Tom should get a raise for sure!

I have only used Captain Clean for my carpet cleaning for over 20 years now. They are prompt,…read morecourteous, professional and get stains out that I thought were impossible. You will not find a better carpet cleaning company that is this reasonably priced.

Have used captain clean around 5 times and can't say enough good things. Professional, polite, and…read morealways clean up when done. Accurate estimates and a job well done. You'll think you bought new carpet ;)

Although they are pricier than some others they are worth it!! We had some very old, stained…read morecarpets cleaned when we put our home on the market. Carpets looked new!!!

This company was incredible to work with! How often do you speak to the owner of a company these…read moredays? Mark Beaty was warm, professional, & beyond that compassionate of our needs! We bought a new home (the previous owner had multiple dogs and cats) and we needed carpets cleaned quickly so we could move ASAP to sell our other home. Mark made a special early morning appointment just to fit us into his very busy cleaning schedule!!!! He was very knowledgeable and truthful. He knows his stuff and actually cleans the carpet. Many places Steam only but he went through multiple processes to make the carpets in our rooms look and smell fantastic!!! They were like new! I felt 100% comfortable with my baby crawling around on them. The carpets were soft and fresh with no build up feel! He is thorough! We used other cleaners in the past and were disappointed. Cheaper isn't better. In my HOME I love this job was done meticulously so I have peace of mind for the health and wellness of my family! Thank you so much Mark & Beaty and Sons for going over and beyond; we are so grateful!

The only company I will call to clean my carpets! The attention to detail is phenomenal. Mike and…read moreTheresa really go above and beyond to make their clients happy. The floor looks amazing and the mold smell is completely gone! Thank you so much for making my house feel like home again.

From the owner: Specializing in: - Upholstery Cleaners…read more- Carpet & Rug Cleaners - Fire & Water Damage Restoration - Floor Waxing, Polishing & Cleaning - Water Damage Restoration - Cleaning Contractors

Had my sofa and chair cleaned. Guys did a great job! Came at the scheduled time and let me know…read morewhen they were about 10 minutes out. Will hire again in future.

This is an update to my prior review...... After posting the initial review, I was contacted by the…read moreowner, Russ, and arrangements were made for them to come back and re-clean everything. Russ stated they had some equipment damage the day prior to my original appointment and he felt that was what caused the problem with the dirty water not being sucked out. As before, they arrived as scheduled and were very friendly. They re-cleaned everything and added a deodorizer this time and it did dry in just a little over a day. Although the carpet is now clean, it still has a slight odor to it that I hope will fade in time. I believe Russ did everything he could to try and make the situation better and I appreciate his efforts.

Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Ray and Nathan did an excellent job cleaning some upholstered chairs and a couch. They were…read moreon-time, friendly and thorough. We will be using them again in the future.

I was very disappointed with the Muncie office/technicians/service. When I placed the order the man…read moreon the phone was nice. I explained to him what had happened (small flood) and he was able to get me in within 2 days. He explained the process and found a good price for me. 2 technicians arrived for 3 rooms and 1 hall. One technician complained that his back hurt the whole time they were here (he had living room and dining room) and I aided the other technician with the den while also trying to keep my ill mother in her room for the time. 2 days after the cleaning a very foul swampy smell began coming from the carpet. I was able to locate it was coming from under furniture that had not been moved since the room flooded. It was explained to me that the technicians would move all furniture but apparently the only furniture that was moved was what I moved while the technicians were here. I was ok with the technician telling me he would clean a large area rug instead of removing it. What I originally thought was wet, was in fact dirty streaks. I contacted the office, this time speaking with a lady and asked if she would like to see pictures of all the places they had not cleaned. She was very rude and told me to just spray the carpet with Lysol. She begrudgingly agreed to send another team over to do only the spots that they had missed but insisted it could not be for over a week. The odor kept getting worse and I ended up renting a Rug Doctor. I should have done this in the first place and saved myself a lot of hassles and gotten the job done right the first time. I won't be calling them again. Very disappointed.

Five Stars because this CARPET CLEANER rocks! From my first phone call, a local female AT THE…read moreMUNCIE OFFICE answered the phone and SHE WAS NICE & offered me their best deals, which were inexpensive! It's a huge national company with incredible equipment built right in the trucks with LONG HOSES! And yet they operate like HOMETOWN PEOPLE! I needed five rooms cleaned & cleaned well! Everything they promised was done very professionally! It's very hot water and extraction at the same time! It deep cleans with steam & detergent. Then they added a scent that I chose as a deodorizer! About $95 for the whole house! I'm not sure if they would be this good & inexpensive in the big city where I live--but in Muncie, I promise you they were WONDERFUL for me!

Just had the carpets cleaned at the church and Children's Center. They did a super job!…read moreProfessional, friendly, affordable, and excellent customer service. Highly recommend

Robin is the best when it comes to carpets & flooring. He is very knowledgeable and professional. I…read morehighly recommend this company.

They worked with my schedule to come at the end of the day. Gale was friendly and thorough and the…read moretwo area rugs he cleaned look great! The pre-treatment used had a strong solvent (dry cleaner) odor. If you have chemical sensitivities, it would be good to alert the technicians. Also, "dry in one hour" may not apply to every job. Otherwise a great service! Recommended!

He has consistently done an excellent job. I would recommend him. He's also prompt or keeps you…read moreinformed if he's going to be delayed.

Simply the best. Great commercial cleaning service. friendly staff and very professional service.read more