My partner and I have a white 6x9 100% polyester rug that hadn't been professionally cleaned in 2 years. Over the 2 years, our rug developed discoloration and matting due to its placement in a high traffic area. When Mark returned our rug, it was white again and looking virtually brand new. Mark was professional and exceptionally easy to work and communicate with. He took us on very short notice and was able to return our rug to us within several days. Mark's diligence and care were obvious, especially as he took the time to answer our questions, walk us through how the rug would be treated, and showed us the outcome to ensure our satisfaction with the result.
Both the work and customer service we received were second to none and we would not hesitate to utilize Mark's services again in the future. read more