This cleaning service was not as pleasant to deep clean my home. The owner stated it was unable to deep clean because my home was not ready. My thought was are you not a maid service. I spoke with the owner prior to giving me an estimate of the home. I informed her my home was being remodeled in the master bedroom so it will not be necessary to clean that room as of yet.
I informed the owner Wendy of dogs. In the home but the dogs will be downstairs in the basement so it wasn't a need to look at that area yet as well.
After looking through my home for an estimate, instead of being a professional and call, she sent a Yelp text saying my home was not ready and she was not comfortable with dogs.
My nephew was my point of contact. He's a young respectful black man with dreads. Wendy question him about who and how many people stayed in the home. Which should not matter considering her company would clean while the tenants were working. The dogs will be safely be in the basement.
The home was being improved and was complete with the exception of the master bedroom and bathroom. The owner judged after the initial visit, as well as an unprofessional behavior of not wanting to provide services.
This company is truly disappointing and pick and choose homes she prefer to clean. This is not great for business. She had all the information up front. Just disappointed. read more