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    Clean-Well

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Clean-Well

    Excavation

    Trench digging

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    2 years ago

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    Stright Sewage Disposal Company

    Stright Sewage Disposal Company

    (14 reviews)

    Bob Aillery is very knowledgeable about septic systems and his septic inspections are always very…read morethorough. He explains "all that you ever wanted to know about septic systems"... and then some! He takes the mystery and misinformation out of the process and that certainly helps my buyers who are new to owning and caring for a septic system. He completely answers their questions often before they can ask them. I highly recommend him.

    Stright has been purchased by Wind River, but they still have a Stright website & phone number, so…read moreI'm leaving the same review for both. The office/scheduling person I talked to wouldn't give me any sort of timeframe ("sometime between 9am and 5pm"). Seriously? We agreed on a price to pump the tank, and a $150/hour "digging fee" since it was winter. I agreed. The technician arrived around noon the next day (all other septic companies I've dealt with send two people). Technician refused to dig, pretty much ignored a survey that showed the approximate location of the tank (within 2-3 feet). He have a few half-hearted pokes into the ground, claimed my system was not "up to code" (it IS up to code). Tried to upsell me on getting some machinery to excavate. So he basically refused to do the work agree on, and wasted most of my day since I had to stay home, and left without pumping my tank. I called Mike's Septic in Norwalk and they showed up on time (gave me a "morning" time window, which was great), located the tank without issue (the hatch was only buried a few inches under ground level). They did NOT charge me a digging fee, cost $50 less that Stright/Wind River for the pumping, and did a quick snake of the line from my house to the tank - great service.

    Clean-Well - septicservices - Updated May 2026

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