I was recommended to Paul by a friend who has used Laurel Hill extensively. I originally hired…read morethem to perform a code compliant area for my septic system so I could get an addition approved. Not only was I given a great price to perform this task, but Paul was extremely helpful in explaining the process to me for getting an addition approved. He was so helpful that I decided to use him for the excavation for the addition, and therefore would only hire a contractor who would use them. I also hired them for additional site work outside the scope of the addition and was happy with all of the work performed ($20,000+ worth of work, including their portion of the addition). Once again, Paul was very helpful in guiding me through what I needed to know in regards to the approval process with the town. He was also willing to provide references for contractors providing other services and never steered me wrong. In summary, I would highly recommend using them for any sitework on your property. Not only do they perform good work, but there are other positive intangibles.

From the owner: Celebrating 50 Years in Business Fully Licensed and Insuredread more

had to call a few times after sending back postcard, but they are very good. got an education this…read moretime about cesspools. Would recommend.

Thy are excellent. They did a great job when we needed a new septic system 12 years ago, and the…read moresystem has worked perfectly ever since. All that we've done is to have an annual maintenance/cleaning. It's a family run business - honest and fair.

Bob Aillery is very knowledgeable about septic systems and his septic inspections are always very…read morethorough. He explains "all that you ever wanted to know about septic systems"... and then some! He takes the mystery and misinformation out of the process and that certainly helps my buyers who are new to owning and caring for a septic system. He completely answers their questions often before they can ask them. I highly recommend him.

Stright has been purchased by Wind River, but they still have a Stright website & phone number, so…read moreI'm leaving the same review for both. The office/scheduling person I talked to wouldn't give me any sort of timeframe ("sometime between 9am and 5pm"). Seriously? We agreed on a price to pump the tank, and a $150/hour "digging fee" since it was winter. I agreed. The technician arrived around noon the next day (all other septic companies I've dealt with send two people). Technician refused to dig, pretty much ignored a survey that showed the approximate location of the tank (within 2-3 feet). He have a few half-hearted pokes into the ground, claimed my system was not "up to code" (it IS up to code). Tried to upsell me on getting some machinery to excavate. So he basically refused to do the work agree on, and wasted most of my day since I had to stay home, and left without pumping my tank. I called Mike's Septic in Norwalk and they showed up on time (gave me a "morning" time window, which was great), located the tank without issue (the hatch was only buried a few inches under ground level). They did NOT charge me a digging fee, cost $50 less that Stright/Wind River for the pumping, and did a quick snake of the line from my house to the tank - great service.

The team at Procaccini was a bit of a holiday miracle for us. Our septic system had backed up and…read morewas turning our back yard into a swampy mess. We were looking at a very messy/stinky Christmas. Mr. Procaccini went into high gear to save us. They got the map for our system and dug hole after hole, on Christmas Eve, until they found the problem, and replaced the crushed pipe. I can't thank them enough, they literally save Christmas!

From the owner: The team at A. Procaccini & Sons takes your problems seriously. Septic Cleaning and Septic tank…read moreservices. Pump Septic tank. Snake drains and rooter drain lines Pump Septic tank Darien. Pump Septic New Canaan, Clean Septic tank stamford. Sewer Backup Clogged drain Darien Westport Wilton Ridgefield Greenwich

They lied. Sent me a letter saying its been too long since THEY last cleaned our septic tank…read more They have never cleaned our septic tank! It was a scare tactic. Why would ANYONE want to go into business, or hire someone who tries to get your business, by being dishonest from the start. They did not even do more than a brief google search- my name is listed first on our town hall records, my husband's is listed right below mine. They addressed it to me, and did not even grab the correct date we bought the home. All in all, someone, a business, I would never ever recommend! Just horrible.

The guy who emptied our septic tank was rude to me. I had to kind of yell at him so that he could…read morestart listening to me.I hate when something like this happens.

A five-minute job to clean a clogged shower drain cost $400.94. During my "free estimate," I was…read moreasked, "Do you want it or not?" by one of the two guys that showed up. This isn't the most professional way to speak to customers. The confirmation text that I received said the plumber was Christian Hull, and fyi to the company - CONNECTICUT is spelled incorrectly as part of your company name ("Zoom Drain Connecitcut"). I was told I would be emailed an invoice, but the company doesn't even have my email address. I put two stars just because the issue was fixed, but if it weren't a time issue for me, I would've shopped around for a different reasonably priced, professional plumber. Not a good look for a relatively new company.

2x the guy try to up sale me vs help. Everything he did had to be a charge. Sal or whatever his…read morename was, a bad experience dealing with him 2x. His Attitude wasn't great, he used my garage for the leakage issue was fine with me but he wanted to charge 100$ just for him to carry it outside myself. That's no issue for me but using my stuff and charging me for every little thing is different when anything he does is a charge. After the 3rd time the lead tech Mike came out handle everything fine told me how it was kept it real. Mike the lead tech if you can hold off request him