Clean Queen Cleaning Services

(242 reviews)

We looked into several cleaning services and ultimately chose Evidence Cleaning because they…read moreoffered the widest range of services at the most affordable price. They were very communicative throughout the process and sent us a reminder the day before the scheduled cleaning. That was especially helpful because I had accidentally booked the wrong date. Since there was enough notice, they were able to reschedule us at no additional charge. The actual cleaning was superb. While we were at work, their team thoroughly cleaned our home. The floors were vacuumed, the inside of the kitchen cabinets was cleaned, the oven was spotless, and the blinds were completely dust-free. It was so refreshing to come home to a clean, fresh smelling house. The next time we need a cleaning service, we already know who we are calling!

I don't usually write Yelp reviews, but Priscilla inspired me to make an exception. Her level of…read moreservice and attention to detail completely blew my expectations away. I genuinely thought we kept a pretty clean home, at least somewhat clean, but seeing what she was able to do opened my eyes. What impressed me most was how she went above and beyond without me even asking. I wasn't expecting certain areas to be cleaned at all, yet she tackled them with the same care as everything else. The stove, oven, and fridge especially, I didn't even know those were part of the package, but she made them look brand new. Her meticulous dedication, her quiet professionalism while I worked, and her commitment to doing the job correctly are unmatched. She is absolutely amazing, and I will never trust another company with my home again. Thank you so much for transforming our space and setting a new standard for what "clean" really means. I hope to work with Priscilla again soon :D

ScrubLV

4.3

(233 reviews)

I hired ScrubLV for a 1 person - 4 hour deep clean of my 2 bedroom 2 bath town home. I actually…read moredidn't have them do my guest room so it was just my master bedroom, 2 bathrooms, kitchen and living room area. We keep our home pretty clean but the deep cleaning takes time and energy and we had a family party coming up so I wanted a little extra help. The lady who cleaned our home was nice I wish i could remember her name. she showed up with her own supplies and came on time. we did a walk through in the beginning and end. I told her my focus points which were my bathrooms, kitchen, and dusting and wiping down my inside windows. She was transparent with me about one of my showers having mold in the caulking that was difficult to remove and I Understood. I think she did a good job overall but I wouldn't call this a deep cleaning in my opinion. I think if you really want a deep cleaning you need at least 2 people. I think I paid $175 and tipped her $40 as well and I do feel like it was a fair price for the cleaning that was done. I was really hoping baseboards, cabinets, and fridge doors would be wiped down. She did a good job in my bathrooms and oven was clean inside as well but not my microwave. Don't expect them to sweep or vacuumed under furniture tho. I would hire again but maybe 2 people next time for it to be extra clean.

UPDATE: I have received an email from ScrubLV legal threatening legal action if I don't change or…read moretake down my review. LOL My lawyer will be in touch Xoxo Will not be using ScrubLV again. What a waste of money. Cons: - SO-CALLED CUSTOMER SERVICE: Their "customer service" is horrible and very clearly just a call center in another country. They will quote you the highest possible rate for new customers unless you ask about other options. Then there's "Jessica" their Yelp "Business Manager" who is also obviously just a stock image of some woman that gives AI responses. - JOB INCOMPLETE: My house (3 bd 2 bath) was already in pretty good condition aside from some dusting/mopping/vacuuming that was needed. For this reason, I booked the Custom Clean with one cleaner ($115) instead of Deep Clean (approx $250). The cleaner spent ONE HOUR alone on one bathroom knowing that time was limited and there were more rooms to get to. Eventually she ran out of time after 2.5 hours and only got to one bedroom, two bathrooms and the kitchen counter tops (no mopping or dusting in the kitchen). Now I'm paying for her poor time management and cleaning the rest of the house myself. - UPDATED: Card hold: Customer service told me I would not be charged until after the cleaning was complete, but immediately after booking, a hold for the total amount was put in my card. Pro: - The cleaner arrived on time and brought her own cleaning supplies but I guess that's kind of expected.

Centennial Home Cleaning

4.2

(35 reviews)

Centennial Home Cleaning does a great job. We have been using them now for about 5 months now. They…read morealso do a great job and appreciate the service they provide. Monica and Kaye communicate well in regards to upcoming cleanings and any issues. I would recommend them to my friends and family.

Hard working professionals were a pleasure to have in my home. The house looks great!read more

Anas Cleaning

(15 reviews)

She has been here several times. Does a fantastic job and quickly! A really lovely person with a…read moregreat work ethic! I hope she and her employees will continue!

We called Ana, who was very pleasant and spoke to her about the house to clean. It was a 3 bedroom…read morewith loft and 3 bathroom home. She gave us a very reasonable price for service and we booked a date and time. We arrived at the house at 8 am and both Ana and her coworker were prompt and immediately began to clean the home that was leased. Both of them were efficient and did an amazing job to the house. We were extremely pleased with the services and highly recommend her. She is very honest and trustworthy. Thank you Ana!

Joys Mobile Maids

(33 reviews)

I put in a request for a quote and the quick reply was a follow-up question of how many square…read morefeet. I sent in the answer and then never heard another word. I tried calling and left a voicemail but still no response.

This review is long over due from hiring them back in February, I believe it was. Had no problem…read moregetting ahold of them from the start, great communication all the way through. Quick and reasonable quote for the amount of work needed in our new home (last guy left it so nasty). We had an extremely small window for them to fit in due to our movers coming, and they still worked with us given that it was so last minute for them AND for such a big home to deep clean. Showed up on time and was able to finish cleaning with spare time before our movers showed up! Would recommend and hire again, Thank You for all the help and all the hard work!!

Mama’s Cleaning

4.7

(26 reviews)

I'm genuinely confused by all the positive reviews for this company. I initially called and left a…read morevoicemail requesting a quote but didn't hear back for several days. I followed up with another call and finally reached someone who scheduled a time to provide an estimate. They arrived late and then left without giving me a price. After reaching out again, I eventually received a quote that was shockingly high--more than double the other estimates I had received. Despite that, I still wanted to give them the benefit of the doubt based on their reviews. I asked if that price was just for the initial deep clean or for all future cleanings. I was told it was only for the first visit. When I inquired about the cost of regular cleanings going forward, they said they would find out and get back to me--then I never heard from them again. It felt like pulling teeth just trying to give them a fair chance. I'm sharing my experience so others know what to expect. Fortunately, I found another company with much more reasonable pricing and a stronger sense of professionalism to clean my home.

I recently purchased a condominium in Las Vegas, Nevada. The unit is two years old, and the unit…read moreneeded an extensive and thorough cleaning. Mama's Cleaning cleaned my entire condominium (all of the bathrooms and bedrooms, the dining and living areas, and the kitchen). The price that Mama's Cleaning charged for the cleaning was good, and I intend to use Mama's Cleaning again. Thank you very much, Mama's Cleaning!

Avanti Green Eco Cleaning

(124 reviews)

I wanted to take a moment to express my heartfelt appreciation for all that you do. Your dedication…read moreto keeping my home spotless is never unnoticed, and I am continually impressed every time AVANTI comes by. Thank you for being so reliable, professional, and caring--you truly make my life so much easier! A special shout-out to Carmen and her Team 5 for going above and beyond today and taking care of some extras. You did a phenomenal job!

Avanti Lost a Longtime Customer Over a $500 Upsell - I used Avanti Green Cleaning Services for…read moreyears. I was a loyal customer, I trusted the company, and I was happy with the service. That ended with one recent booking experience. I called to schedule a regular cleaning after going a few months without service. Only my husband and I live in our home. We have no children, no pets, and we maintain the house ourselves. We were not asking anyone to clean a neglected or unusually dirty home. We simply wanted the professional cleaning Avanti had provided us many times before. I was told that because a few months had passed, I needed to book a deep cleaning for approximately $500. I explained that $500 was not in my budget and asked to schedule the regular cleaning instead, which was still approximately $300. After that, I was contacted by the owner, Leisa. Rather than treating me like a longtime customer, the conversation felt like I was being scolded for not scheduling more frequently. Leisa told me that because I declined the $500 deep cleaning, she could not guarantee the team would clean anything beyond the bathrooms and kitchen. To be clear, Avanti was willing to charge me $300 while warning me in advance that most of my home might not be cleaned. I explained again that our home is well maintained, that there are only two adults living here, and that we simply needed a normal professional cleaning. Leisa responded that she would put notes on the account for the cleaning team. That made the outcome feel predetermined. I was being asked to either pay $500 or risk paying $300 for only a kitchen and bathrooms. That is not customer service. That is pressure. Companies are entitled to change their pricing and policies. Customers are also entitled to know when a company they trusted for years is now operating very differently. Avanti did not lose my business because I could not afford a deep cleaning. Avanti lost my business because of how I was treated when I declined one.

Lemon House Cleaning

(72 reviews)

I can't say enough GREAT things about lemon house cleaning! From the first phone call until we…read moresaid good night nothing could've gone better. The two person team they sent was awesome. Our house looked like it was a brand new construction when they got done. I would highly recommend Lemon Cleaning to get the job done.

Outstanding quality! They did a thorough job taking care of our home before the holidays. House…read moresmells great and the team was lovely. Will hire again!

CJJY cleaning services

(42 reviews)

I am absolutely pleased with the service I received from CJJY Cleaning Services…read more I requested an estimate through Yelp and received a quote shortly after. In fact, I booked the entire appointment through Yelp and it was a breeze. The CJJY team was very communicative and professional. I was at work at my time of service and, thankfully, was able to let the team in through an automatic door lock. I am moving out of my apartment and needed everything cleaned before turning in my keys. I went back to the apartment during my lunch break & it felt like the stress of having to move out instantly subsided. The team went above and beyond for me and even helped dispose of some of the items I needed to get rid of (floor mats, shower curtain, etc). The apartment is even cleaner than I originally received it. I'm super thankful for the team at CJJY Cleaning Services. I literally don't know what I would have done without you!

Absolutely fabulous! I cannot say enough good things. They took their time and cleaned beyond my…read moreexpectations.

Sin City Dry Cleaner's

(4 reviews)

Amazing service and always respectful! Great helpful decisions when it comes to certain garments or…read morefabric. I would totally come back here again!

Wow! I had the best dry cleaning experience of my life at Sin City Dry Cleaners! And I am an actual…read morecustomer, not someone doing a fake review for the company. So, if you ever need anything dry cleaned, especially an article of clothing that you think is completely ruined, go to Sin City Dry Cleaners. I had a hoodie that was super special and important to my wife, and I accidentally dropped it in oil and stained it in multiple places all over. She was so damn mad! I figured it was a lost cause, but I thought, what the hell, might as well at least see what Sin City Dry Cleaners can do with it. The owner, Biviana, was so understanding of my situation and said she'd personally handle it. She asked for 2 days. When I came back, I had no hope that it would be fixed, but oh my God! It was perfect! Spotless! And she only charged me $8! So I thanked her and thanked her for literally saving me with my wife. Like I said, this was a super amazing experience, and I can't say enough great things about Sin City Dry Cleaners. You can't go wrong, so go there for all your dry cleaning needs, especially really bad situations. Charles

Carpet Monkey

(942 reviews)

Good services and communication !!!!!!!!!…read more Thanks will use again .................

They live up there positive rating. Prompt on time arrival, no nonsense upselling, and excellent…read moreresults. Way better than other companies big and small in the valley.

J & J Window Washing

(300 reviews)

Great experience. Very polite young man and did a great job! Will definatly use them again!read more

We found them on Yelp and were extremely happy! After having a bad experience with the last…read morecleaners, I wanted to make sure they were very careful of our roof and screens. They were very careful and did an excellent job! Will definitely use them again and would highly recommend!

JM Window Cleaning

(155 reviews)

If you need your windows cleaned, JM Window Cleaning is your go-to company. We scheduled a…read moreservice. They gave us a window of time and confirmed our appointment. George came to do the service and he was awesome. He cleaned our windows inside and out, did the screens, the mirrors in the bathrooms and even the glass for the shower. And they really do sparkle!! He's made window washing an art form. I asked if he was tired of doing this type of work and he responded that he liked it!!! He was efficient and did a great job. Pricing was also very reasonable. I would highly recommend this entity

We've hired JM for the second time for our commercial building, and the experience exceeds our…read moreexpectations from start to finish. George takes pride in his work. Communication throughout the process was also excellent. Scheduling was easy, they arrived exactly when promised, and they walked us through the work once everything was complete to make sure we were fully satisfied. Overall, we're extremely happy with the service and would absolutely recommend this company to any business looking for reliable, high-quality commercial window cleaning. We'll definitely be using them again for future cleanings.

Vegas Island Power Washing

(51 reviews)

Get a Clean Driveway!!…read more Had awful tire marks. Contacted Vegas Island Power Washing. Came the next day, on time, very fair estimate, done Easy-Breezy. I wish every company worked like this one. Zelle payments too. Highly recommend. Pictures show a job well done. Btw they even went up to my front door & curbside on my neighbor's side to clean Everything

Jason gets results. He is prompt, neat & provides excellent results. We've worked with him for…read moreseveral years.

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19 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sylvia S.

0

2

0

11 years ago

Maria and her crew are fantastic! Clean Queen Cleaning is reliable, detailed, and professional. I'm a picky client and very detail-oriented; hence, difficult to keep fully satisfied. However, Maria and her ladies have managed to keep me quite pleased. No cleaning service is absolutely perfect, because they have to get used to their clients and learn their corks. Maria and her staff strive to meet my cleaning peculiarities and I can see the effort they put in to doing a superb job. I feel confident recommending Maria and her crew to other clients out there, as I know they will do their best to gain your trust and confidence when it comes to house cleaning. read more

Leslie J.

0

11

0

3 years ago

PLEASE DELETE THE REVIEW I POSTED ON 6/10/2018!!!! They were great then but I have no idea of the kind of service they are providing in 2024!! I'm trying to locate a cleaning service but was told by Clean Queen they are no longer cleaning homes in Summerlin!! I am currently on Yelp searching for a good cleaning service since Clean Queen supposedly is not available in my area. Hopefully, I will find a business as good as they were 6 years ago!! I don't know how to delete the review I posted in 2018 and don't want to mislead anyone. I can only assume they are still providing good services??? read more

Susan M.

1

65

0

7 years ago

Awesome job. Everything is sparkly clean! I was impressed to see they even dusted the fans & re-made my bed. I have those awful open cabinets in the kitchen (sorry ladies!), and they took all my dishes off & dusted the shelves. Wow. They were polite & worked remarkably fast. I was on the hunt for a new cleaning service (after the last one disappointed), and this company did not disappoint. They are great! read more

Monteray S.

0

1

0

4 years ago

Kenia the owner is the worst manager ever and the customer service is horrible. Will never order services again. This is the entire worst cleaning company in Las Vegas. They don't communi in regards to bookings and scheduling. They leave dirty dishes in the sink with your paid services. I absolutely will be reporting them to the BBB. Amd never ordering services again read more

Michelle M.

0

9

0

1 year ago

I just have to say -- what an amazing job! My mother-in-law asked for these services, and wow, we were so impressed. They were not only professional and so friendly, but they really paid attention to every little detail. Absolutely worth every penny! read more

Claudia V.

0

2

1

11 years ago

When it comes to having my house cleaned, I make sure I choose the right cleaning crew because I am very picky... I check every corner. Clean Queen has met my requirements and they do the work to my expectations every time. read more

Charles S.

4

81

0

2 years ago

This home cleaning service did an excellent job! Fair price for a deep clean! They were on time, cleaned all pot shelves, and washed items on pot shelves! Looking forward to using this cleaning service in the future! read more

Reggie E.

0

5

0

10 months ago

The cleaners did a solid job -- everything looked neat and smelled fresh. They were friendly and worked quickly. Just a small note: they forgot to wipe the baseboards, but otherwise, I'm really happy with the result. read more

Kevin G.

143

32

10

10 years ago

They did an amazing job and were reasonably priced. Their team of three worked hard to clean my house. They even clean their way out the door. I'll definitely use them again. read more

Henry M.

0

18

0

7 years ago

A very efficiently run business that does an excellent job for a reasonable price. I would not hesitate to recommend them to anyone looking for a cleaning service. read more

Tracey Z.

0

3

0

8 years ago

Did an excellent job! Great price for a deep clean! They were on time, cleaned all pot shelves and washed items on pot shelves! Definitely using them again! read more

Alex T.

0

12

0

8 years ago

We used them for one of our rentals and they did a GREAT JOB!!! They where very professional and went above and beyond. The home looked brand new!! Thanks read more

Jenette V.

11

7

1

6 months ago

Great cleaning quality and attention to detail. Everything looked fresh and well organized afterward. It would be even better with faster service. read more

Alicia S.

107

27

17

7 months ago

They never responded to my inquiry. And yes, it's for Clean Queen Cleaning Services, phone number (702) 527-3220 located on Sky Pointe Dr.

Kathy E.

0

6

0

8 years ago

Elsa and Maria did a wonderful job. Would use their services again. Will have no problem referring my friends to this company.

Cecilia B.

0

4

0

2 months ago

They made a big difference in areas I had been putting off for weeks. Overall a very positive experience.

Sara R.

0

3

0

11 years ago

Wonderful cleaners! Very thorough, friendly cleaners. Trustworthy and punctual. Highly recommend them!

Joanne T.

0

1

0

3 years ago

Very pleased with their services. House looks great! Have already recommended them to friends.

Pac W. D.

0

7

0

6 years ago

Love the service! totally Recommend!

Clean Queen Cleaning Services - homecleaning - Updated August 2026

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Totally Clean Cleaning Services

(40 reviews)

Emerson and Danella were professional and polite. They wasted no time, with attention to detail. I…read morewill use them regularly.

Great service & value for price. Cleaned inside and outside our fridge & oven, around our…read morewasher/dryer, deep cleaned our bathrooms, kitchen, vacuumed, mopped. Will definitely hire again & recommend.

Sparkly House Cleaning

(109 reviews)

Sparkly did an incredible job on our home. The quality of the cleaning is top-notch and the results…read morewere immediate. For our first time using a service, we weren't sure what to expect, but the team really impressed us. Looking forward to having them back in a few weeks!

Not the greatest, sadly. What wasn't great: - Floors still…read morehad debris on them and looked unmopped - Counters still had dust on them, and you could see where they went but didn't do the entire surface - Shower floors did not look scrubbed - Mirrors were done too quickly and not thoroughly - General lack of attention to detail - Lack of common sense (needing me to help with the user-friendly vacuum, trash bag location under the sink, etc.) - One cleaner was sick (coughing, sneezing), causing fear in us for getting sick - Misplaced priorities (folded laundry in a basket that wasn't requested over the major cleaning tasks required and mentioned above) Overall, definitely not worth what we paid. We'll be shopping around more.

Centennial Home Cleaning

4.2

(35 reviews)

Centennial Home Cleaning does a great job. We have been using them now for about 5 months now. They…read morealso do a great job and appreciate the service they provide. Monica and Kaye communicate well in regards to upcoming cleanings and any issues. I would recommend them to my friends and family.

Hard working professionals were a pleasure to have in my home. The house looks great!read more

Superb Maids

(663 reviews)

What a great experience!!…read more Pricing is based on the square footage of the location and the requested tasks. I asked for Bathrooms specifically. I prepaid for the estimated quote over the phone. Max, with the back office team, confirmed my schedule and was available if I had questions. Carla was my cleaning professional. She arrived early, showed up with all her tools and solutions in hand. She put on booties as she entered my home. She walked the two bathrooms and then got to work. She ran over by 30 minutes. Max, called to confirm the extra time so Carla could continue to work. The whole time Carla was available for questions and asked for my inspection after the work. She was very pleasant to talk to and helpful. Tip was added to the invoice after the work was completed. No need to hand over cash or deal with cards. The work was beyond great. Dusted, mopped, trash emptied, mirrors clean, trash liners added to the dust bins, and even the paper label put over the toilet cover and seat to show it had been sanitized. Great team Carla and Max. You set the quality bar super high.

Review Update: I got a call from Douglas who reached out to ask for my feedback about the whole…read moresituation. He was apologetic, took my opinions well, and even discussed some lessons learned we both took from it all. Ultimately, he took the notes and helped make it all fair for both of us. I respect and appreciate the time you took to resolve this, I know you didn't have to do that. Thank you for your consideration; despite the miscommunication it was always a pleasure to work with you and your team. ---Old Review--- Decent clean overshadowed by frustrating coordination... The ladies that came to clean our house did a good job, I won't deny that. But the whole process would have been a lot smoother and less frustrating had the coordination and billing been more upfront. I requested a move out cleaning and had coordinated pricing based on square footage and rooms with someone over the phone. They knew what they were quoting me for. I'll admit, my rental did need a little more work but it wasn't in obscene condition by any means. I thought superb maids' pricing was competitive, until the day of the cleaning. Only 2 hours into the cleaning, I got a call, they hit me with an additional $315 dollar fee because they needed more time. They gave me the option to not pay the fee but that meant "prioritizing" certain areas and not completing the move out clean. When I booked the service, I got the impression that the cost was a flat fee for the specific service. At no point did they discuss additional fees with me. Also keep in mind that on their website, under the move out cleaning page it specifically says: "Tasks are defined and approved before the service begins -- pricing is fixed in advance" Which was very misleading in my case. The staff were all friendly, and good to work with (as good as it could be with a situation like this I suppose). But the whole situation left me blindsided and with a bad taste in my mouth. If you're looking to hire superb maids, they'll do a decent job, but make sure you ask about fee pricing up front so you don't get surprised on the back end. P.S. check your trash bins after a move out cleaning. One of the "typical" services included with move out is supposed to include "trash removal", yet they left trash in my bin which was a no go on my move out inspection with my landlord.

All Ways Clean

(13 reviews)

I cannot say enough wonderful things about this cleaning company! We have a large, busy…read more3,600-square-foot home, and their team tackled the space with so much care and attention to detail. They went above and beyond, taking care of things that often get overlooked. Our baseboards look pristine, the stubborn water stains on our glass shower doors are completely gone, and our steamed floors look and feel incredibly fresh. Walking through the house afterward felt like a breath of fresh air. I also appreciated that they used kid-friendly products on all the areas my children use. This company treated my home like their own and delivered flawless results. We are grateful for their hard work, and will officially be using them regularly.

Great experience. The cleaning crew was prompt, friendly, and very thorough. They did a true deep…read moreclean especially in the bathrooms and kitchen which looked spotless and detailed when they were done. Very friendly and would highly recommend.

Next Level Cleaning

4.3

(13 reviews)

We have been with A-plus General Cleaning since Feb, and we can't not be happier with their…read moreservice. We are hosts on AirBnB. All the reviews we got from our guests since Feb complimented how clean the home is. This team is incredible. They clean inside drawers and cabinets. Bathrooms and all the rooms are shiny. They are always on time. Super reliable. I just text the owner checkout dates, and he always shows up with his crew on time to service the home. He sends me before and after pictures. He lets me know when they leave the home. Anyone who needs cleaners should give this company a try. It's easy to communicate with them. You can call or text them. It works out great for us. Thank you!!

Cliff Notes Price Range: Depending on your needs…read moreParking: N/A Perk: Responded Quickly Non-Perk: N/A Ambiance: N/A Dress: N/A Noise: N/A Temperature: N/A Recommend: 100% Dissertation: I started a project bid and A-Plus General Cleaning was one of the first ones to respond. Rene called me immediately and made an appointment to view my home on the very same day! He arrived to the appointment on time and was very professional and knowledgeable. We spoke about our unique needs and desires and he was able to give us different pricing to accommodate our preferences. They showed up the following week and did an amazing job. There was a small accident which resulted in a figurine breaking. Accidents can happen, but they were honest and forthcoming and offered to replace it (they didn't need to tho, I just glued it together). Their honesty and integrity alone is worth more than words can say.

Clean Freaks

4.3

(12 reviews)

Excellent communication and did a professional job. They accommodated my schedule and would love to…read morework with them again.

Great service and I highly recommend. They are very responsive, reasonably priced and the cleaning…read moreis excellent. I highly recommend.

Lemon House Cleaning

(72 reviews)

I can't say enough GREAT things about lemon house cleaning! From the first phone call until we…read moresaid good night nothing could've gone better. The two person team they sent was awesome. Our house looked like it was a brand new construction when they got done. I would highly recommend Lemon Cleaning to get the job done.

Outstanding quality! They did a thorough job taking care of our home before the holidays. House…read moresmells great and the team was lovely. Will hire again!

Avanti Green Eco Cleaning

(124 reviews)

I wanted to take a moment to express my heartfelt appreciation for all that you do. Your dedication…read moreto keeping my home spotless is never unnoticed, and I am continually impressed every time AVANTI comes by. Thank you for being so reliable, professional, and caring--you truly make my life so much easier! A special shout-out to Carmen and her Team 5 for going above and beyond today and taking care of some extras. You did a phenomenal job!

Avanti Lost a Longtime Customer Over a $500 Upsell - I used Avanti Green Cleaning Services for…read moreyears. I was a loyal customer, I trusted the company, and I was happy with the service. That ended with one recent booking experience. I called to schedule a regular cleaning after going a few months without service. Only my husband and I live in our home. We have no children, no pets, and we maintain the house ourselves. We were not asking anyone to clean a neglected or unusually dirty home. We simply wanted the professional cleaning Avanti had provided us many times before. I was told that because a few months had passed, I needed to book a deep cleaning for approximately $500. I explained that $500 was not in my budget and asked to schedule the regular cleaning instead, which was still approximately $300. After that, I was contacted by the owner, Leisa. Rather than treating me like a longtime customer, the conversation felt like I was being scolded for not scheduling more frequently. Leisa told me that because I declined the $500 deep cleaning, she could not guarantee the team would clean anything beyond the bathrooms and kitchen. To be clear, Avanti was willing to charge me $300 while warning me in advance that most of my home might not be cleaned. I explained again that our home is well maintained, that there are only two adults living here, and that we simply needed a normal professional cleaning. Leisa responded that she would put notes on the account for the cleaning team. That made the outcome feel predetermined. I was being asked to either pay $500 or risk paying $300 for only a kitchen and bathrooms. That is not customer service. That is pressure. Companies are entitled to change their pricing and policies. Customers are also entitled to know when a company they trusted for years is now operating very differently. Avanti did not lose my business because I could not afford a deep cleaning. Avanti lost my business because of how I was treated when I declined one.

CJJY cleaning services