My Malusky loves her spa day and the staff are amazing! I was able to get her an appointment…read morequickly as well.

Very reputable breeder with Rottweiler and Cane Corso puppies from show quality parents!read more

From the owner: Southern Oregon's Rottweiler and Cane Corso breeder. Breeding for quality, not quantity.read more

The store always seems so dim, and when I was in I was being watched by an older grey haired woman…read morewhen all I was looking for was dog cologne!

I went to Petco off of S. 6th on 2/21/25 to purchase some paw balm for my dog. I had already…read moreconfirmed online that this particular Petco carried this product and had it in stock. As is typical of this store, I began my search for this item and although I searched for it in a logical location could not find it or any similar product. As is also typical of this store, I had to go in search of customer service personnel to help me locate it. I located a surly individual in the fish tank area (large man with dark hair). He conveyed to me in no uncertain terms that he had no desire to help me (body language, tone of voice, words he spoke to me). He ultimately lead me to a location where the item I was looking for could possibly be. It was not there and this individual had no interest/desire in investigating why it was not there or where it might be located elsewhere in the store. I found nothing on the shelf he directed me to that would suffice for "paw balm". Just once, it would be nice to "shop" at this Petco and be able to purchase what one needs the same day (instead of always having to purchase what you need on Amazon and then wait for it to get shipped to you). This phenomenon is not the exception at this Petco, it is the rule. This same scenario has happened to me as a customer many, many, many times. 1. Items are supposed to be in stock at this store. 2. The item one is looking for is impossible to locate or does not exist in the convoluted mess of the store. 3. "Customer Service" personnel are impossible to locate and/or are surly and make no effort at giving one customer service. I am sooooo done with the Klamath Falls, Oregon Petco. IT JUST ISN'T WORTH THE EFFORT.

Horrifying. I've brought one of my dogs regularly for quite a while. I decided to take my senior…read moredog in for a bath, the day before her end of life photoshoot. I told them and they squeezed me in. When I picked her up the woman at the front asked me why I was doing this. I was so bothered by that. She specifically said, "she couldn't see anything wrong with her". WHAT? After some back and forth I said I didn't want to talk about it and wanted my dog. She charged me and then the groomer came out and SHE BADGERED ME. I was shaking, very obviously upset and I told HER I didn't want to talk about it. She wouldn't let it go! She said she wanted to know because she wanted to give me financial help! Listen, you don't get to do a "good deed" at the expense of someone else's mental health and well-being. This whole conversation should never have happened. It's literally nobody's business but you absolutely should NEVER press after someone tells you to leave it alone. What exactly makes someone feel entitled to this private of a thing? Unbelievable.

Over-Priced! Took my puppy in for first cut. His hair was longer & I requested a scissor cut to…read morekeep his curls soft. I thought $79+Tip was asking a lot but gave them the benefit of doubt with his hair being long and requesting a scissor cut. The cut was darling & they were overly complimentary re how well behaved he was for a puppy. They suggested to keep cost down considerably...to bring him in sooner and get a buzz cut. I did as recommended and hated the cut and no toenail trim! Plus they charged me the exact same amount!! I reminded them of there suggestion and how the cost would be lower. They were adamant the cost is always the same!!! $20-$30 more than competitors. Next

Good groomers . Love that the girls got to play with others :) the prices were well worth it:)read more

Second time at Hot Paws and just as good as first time.... we will be back on a regular basis…read more.. the cost compared to in town is way different. So, way less expensive here. The boys love coming here..

I like the store, I use the online curbside pickup, and lately I've had to wait for more than 30…read moreminutes to get my order. There is one lady that is awesom, but the rest couldn't care less if I get my order. I'm getting really fed up with this. I am disabled and they tell me to come into the store and get my order, why would I do online if I have to come into the store.

Took my doodle in to get groomed by Jessie and she did an amazing job! Her attention to detail and…read morecommunication with me about everything she did was outstanding. We will be going to her from now on. I highly recommend if you want someone who is passionate and truly cares for animals.​

Animal communicator Heidi Wright. I wasn't sure about using…read morean Animal Communicator, but I am very glad I did. I did an internet search and found that there was one very close to me... Her name is Heidi Wright. I was skeptical at first, but during the reading, she gave specific information about my dog's habits, toys, favorite activities, etc. There is no way she could have known this stuff. She also connected with my cat and horses. She is amazing. Then I find out she has been doing TV shows in Japan for many years. She is very easy to talk to, and I felt very comfortable with her. If you need help with animals, call her, she's really good!

We bring our dogs in to be groomed ever month or so. It is expensive but they always come out…read morelooking good. The people here are always welcoming and professional. There is also a great selection of toys and treats.

We boarded our 2 dogs a Belgian Malinois and Blue Heeler for 3 days here... they've never been away…read morefrom us. This place was wonderful! My dogs were happy, well cared for.. er gas them groomed before picking them up and they look & smell amazing! We are very impressed and grateful to have used them. Highly recommend!!