Over-Priced! Took my puppy in for first cut. His hair was longer & I requested a scissor cut to…read morekeep his curls soft. I thought $79+Tip was asking a lot but gave them the benefit of doubt with his hair being long and requesting a scissor cut. The cut was darling & they were overly complimentary re how well behaved he was for a puppy. They suggested to keep cost down considerably...to bring him in sooner and get a buzz cut. I did as recommended and hated the cut and no toenail trim! Plus they charged me the exact same amount!! I reminded them of there suggestion and how the cost would be lower. They were adamant the cost is always the same!!! $20-$30 more than competitors. Next

Horrifying. I've brought one of my dogs regularly for quite a while. I decided to take my senior…read moredog in for a bath, the day before her end of life photoshoot. I told them and they squeezed me in. When I picked her up the woman at the front asked me why I was doing this. I was so bothered by that. She specifically said, "she couldn't see anything wrong with her". WHAT? After some back and forth I said I didn't want to talk about it and wanted my dog. She charged me and then the groomer came out and SHE BADGERED ME. I was shaking, very obviously upset and I told HER I didn't want to talk about it. She wouldn't let it go! She said she wanted to know because she wanted to give me financial help! Listen, you don't get to do a "good deed" at the expense of someone else's mental health and well-being. This whole conversation should never have happened. It's literally nobody's business but you absolutely should NEVER press after someone tells you to leave it alone. What exactly makes someone feel entitled to this private of a thing? Unbelievable.

This review is long overdue but I wanted to make sure that I posted because I've been very happy…read morewith my experience with Ichibone Dog Training. I reached out to Lorie at Ichibone dog training after our family adopted a chocolate lab (mix) puppy. Throughout the years we've had experience raising/training two other family dogs but they were golden retrievers and this was a Labrador - very different energy! Lorie came to our home for a series of training sessions with us & our pup when he was 6 months old. The specific issues we needed help with were: leash walking, not jumping up on people, behavior in social situations with other humans, and other basic commands. What I really appreciated was Lorie's approach to watching each family (household) member (myself, husband, daughter & grandson) interact with our dog. Then she worked with each of us independently after assessing our individual relationships with our pup. She provided an individualized approach for each of us to use while maintaining consistent training cues and commands, for our puppy. After our initial series of in-home training sessions, Lorie also offered virtual sessions by phone and email, when I had some follow up questions. We even had her come back a year later for some in-home follow up work with our dog when he started barking at everything. She was always really relatable, fun and easy to work with, provided great suggestions to us, and even offered personalized videos to help us visualize what she was trying to teach us. I learned a lot from Lorie and have become a much better dog mom to a goofy but sweet lab!

I had a very disappointing experience with Cherish K9 Dog Boarding and will not be bringing my dog…read moreback. When I picked her up on 11/12/2025, she had diarrhea, had thrown up, and a day later ended up vomiting a piece of a toy. Liz showed no accountability and denied that anything like that could have happened at their facility. Instead of being helpful, she was condescending, dismissive, and told me that I needed to watch my tone. Liz kept asking me what would be helpful in this situation, but honestly what would be the solution if they cannot even take accountability that it happened while under their supervision? Liz stated that she didn't want to be rude and asked if I was so concerned why didn't I call sooner. I work 12-hour shifts and was continuing to monitor her symptoms and I called on my day off. I was genuinely taken aback by the entire phone conversation. I understand that unexpected situations can occur even at reputable dog boarding facilities, but the response I received felt dismissive and was not at all what I expected. When I told her about the vomiting and diarrhea, she brushed it off and said she "wasn't surprised" because of how excited my dog gets, even suggesting that maybe social play wasn't good for her because she can get overstimulated. That response felt unhelpful and minimizing. She asked for me to send her a picture of the toy and said she would go check to see if they had the toy that I described. She called me back and of course she said they did not have that toy there (which is what I figured they were going to say). What worries me most is that based on how the situation was handled, I genuinely feel that if my dog had been hurt or injured while at their facility, they wouldn't take any responsibility for it. Thankfully, my dog wasn't injured and threw up the toy piece the next day, but the lack of concern and support from the facility was extremely concerning. I'm genuinely disappointed to say that I no longer feel comfortable bringing my dog here. I truly wish there could have been a reasonable resolution, as I have no desire for any negativity or bad feelings.

I cannot rave enough about Cherish K9 house. We had an emergent situation where my husband needed…read moreto go to the hospital while driving a UHaul with our 3 cats through Klamath Falls. Liz and Jordan went well above and beyond to board our three cats overnight with zero notice and what can only be described as the best customer service I have ever received in any industry. My husband and I were absolutely blown away by the quality at Cherish K9. If we are ever in the Klamath Falls area again, they will get our business every single time. People of Klamath Falls, you are so lucky to be near the best possible spot for boarding your pets anyone could hope for.

Great staff, on time, followed through on instructions…read more The vet that treated my puppy was amazing. He suggested we reduce the itch meds she'd been taking. It seems like her harness makes her itch. Without wearing it at home, and stopped the meds. She doesn't scratch at all. Genius!! Thank you.

If I could give 100 stars I would…read more We were driving from Crater Lake to Klamath Falls to spend the night in our large travel trailer. While shopping our puppy was in the trailer, when we came back there was blood everywhere. Turns out military jets were flying low over the trailer and spooked the puppy. He must have caught one of his nails on something and pretty well pulled it out. There we were in a strange town, towing a large travel trailer with a blood soaked, scared puppy. I did a search and found The Pet Medical Center just a couple of blocks away. I phoned and explained the situation. They told me to bring him right over and I could put the trailer in the parking lot. We carried him into the office, they were waiting for us and met us at the door. He was on the table in 30 seconds and getting treatment right away. I was worried about blocking their parking lot and was invited to put my trailer in an open field behind the office. We told Letty (at the front desk) that we were going to go into the trailer and make some lunch since we'd been on the road all morning. She volunteered to drive us to a local restaurant and pick us up when we finished eating. During lunch she called to say Ace was ready to go and doing fine. To top off the story we have pet medical insurance and they allowed me to use their computer and printer to print out a claim form, filled it out and faxed it in for me!! Don't delay - this is the place to go in the Basin.

I've used this Veterinary Clinic for 3+ years. Dr Michael's…read moreclinic has always, been there in an emergency. He's an awesome person and Vet.​

omg just called this vet not impressed just trying to get help for my black lab that has digital…read morecysts the person who answered the phone could care less about my dog says we are not accepting new clients right now that's good I would never to go to you went to you a long time ago dirty and not impressed good luck you are not getting my business my dog is worth better than this

I run a dog rescue and sanctuary. It takes a compassionate and skillful vet to accommodate all the…read moreservices that we need. Terri, the vetenarian, and all the staff, especially Erin, are just the best that I have ever come across. They get to know the personality and health needs of the hundreds of doors we have brought through the practice. Clean, down to earth, happy and many, many years of expertise from everyone. No unnecessary medications or tests. Prices and speed of seeing our dogs is better than any other vet we have been to. Boarding facilities are great. Care of the worried 'parents' is wonderful. A true comprehensive and experienced vetanary experience.

They're honestly just unprofessional. They were my go to vet and I took all my animals there…read morebesides my ferrets. One of my ferrets got sick, so I had to take him to a different vet. Around the same time, a kitten showed up, so I took him there too so I wasn't running back and forth between vets. He got his first vaccine and dewormer there. My ferret unfortunately passed away, so I decided to go back to this vet with the kitten. Apparently they didn't like that I had already taken him somewhere else. I called to schedule his neuter, mentioned he had been seen at Happy Pet Vet, and she said, "Well, they will call if they decide to do it." Like seriously?? I've taken all my animals there for years‍

The front desk people. Namely Madison the heavy set gall.Who…read moredoesn't care about your animal?Makes me just not want to go there and for the doctors to not see how unprofessional those girls are at the front desk makes me sick.

I usually love this place and take all of my animals there, we've had great and kind service each…read moretime. But there's a new lady with dark hair and a mole on her arm and she's unbelievably rude, there is no place for that kind of attitude in a veterinary clinic. Very disappointed in the service i received.

Wow, Kali's Cremations was fantastic. I had a horse euthanized Tuesday 12/17 in Bend, pretty late…read morein the day, and she was returned to me, personally by the owner, in a custom box Sunday 12/22 morning. They were prompt, professional and so easy to work with. I would absolutely recommend.