My mother was discharged here to recover from an acute RSV infection that nearly killed her. She…read morealso has COPD, kidney and heart failure, and an in operable moderate collapse of T6 due to osteoporosis. On top of all this, she gets delirium and was so combative at her last SNF (which was a horrible experience) she ended up back in the ER with a flail chest that also nearly killed her. Needless to say I was very concerned about another SNF experience. The thing about Rehab and SNF is it's a step down and you need to be patient and understand there is reduced staff from a hospital setting- something my mother isn't the best at. I anticipated a constant battle with both of them. I was wrong. Her care was exceptional. Her physical and medical needs were addressed in a timely fashion. Her rehab was equally impressive and her room was clean every time I visited. The nutritionists did a great job with her dietary needs. Within days I found myself worrying less and when it came time to discharge home I found myself considering paying for extra days. A SNF is a difficult environment to work in but the staff were always friendly and kept me well informed. They really deserve more praise than they get. I highly recommend Victoria.

Staff were incredibly rude, and the living conditions for the people are dreadful. Nothing but…read morepeople yelling for help at late hours and no nurses tending to them. Please think twice before leaving your family here.

Tree house saved a family members life . After many many rehabs and almost dying, after he lost all…read morehope , they did not ! THEY BELIEVED THEY COULD HELP AND THEY DID !!!! I Love the entire staff and I wish they could save everyone from the evil hold of addiction. Tree house breathed life and energy back into a shell of a person that addiction sucked the life out. Thank you Tree House Revovery

I'm a Treehouse alumni, and I'm giving this place four out of five stars…read more Not because it fell short, but because I've never been to treatment before. So I don't have comparisons. And because a five-star review would feel curated for performance instead of written in truth. The truth is... Treehouse is an experience I will never forget. It is also not for everyone. I didn't come to Treehouse looking for recovery. I came because I was running out of time. By the time I arrived, the damage was already real. My body was failing. My mind was loud. My spirit was thin. I wasn't carrying hope, I was carrying consequences. Medical. Relational. Moral. I didn't believe I deserved another chance. I wasn't even sure I could survive one. Treehouse didn't ask me to believe. They asked me to stay. The early days weren't inspiring. They were brutal. I couldn't eat. I couldn't sleep. I collapsed. I shook. I hallucinated. Every morning felt like a resurrection. Every night felt like a funeral. And people I didn't know yet showed up anyway, quietly, practically, without speeches or slogans. This place doesn't perform care. It practices it. Sobriety here isn't treated like the finish line. It's the entry fee. The work is honesty. On paper, out loud, and in how you respond when you're exposed. Language you once hid behind doesn't survive here. I came in believing survival was enough. I learned here that responsibility is the goal. Brotherhood isn't sentimental. It's earned. Men who will call you out without casting you out. Men who don't rescue you, but don't let you disappear either. Somewhere in that pressure, I stopped hiding. I started standing. My body came back before my confidence did. One breath. One step. One honest effort when quitting would've been easier. Discipline replaced chaos. The lies I told myself didn't survive consistency. The body doesn't lie. It also doesn't rebuild without truth. Treehouse didn't erase my past. They taught me how to carry it without letting it poison what comes next. I don't live perfectly now. I live aligned. I know my values. I know my patterns. I know what steadies me and what costs me. I show up differently. To work, my body, other people, and myself. If you're looking for comfort, this may not be the place. If you're looking for truth, structure, and a program that will ask more of you than you think you can give, and stay with you while you give it, this place matters. I know, because I applied the work.

Beautiful facilities. Care for women and for women with children facing addiction. Kind, ethical,…read morededicated staff.

In January of 2024 I was scared, hopeless, and desperate. I unsuccessfully battled addiction for 16…read moreyears and was on the verge of giving up completely. New directions was my first step towards finally healing.. from the inside-out. Since then, I have maintained my sobriety, am active in my recovery, am a dedicated mother, and have an awesome career. The women that work here are talented, compassionate leaders that believe in you until you can believe in yourself. I have a life worth living today and I owe it all to them. If you need help, come here.

I don't normally write reviews like this, but I wanted to share with others the positive experience…read moreI had with my daughter at Balboa. From the first call, the admissions team was highly responsive, flexible, caring and supportive. They went out of their way to get my daughter into the most suitable detox program quickly. Her case manager Ashley, was a perfect fit. Ashley was able to walk the fine line of being both loving and supportive yet tough. Although my daughter relapsed, as heroin addicts will do, when she called wanting to go back to Balboa, the staff worked after hours to get her into detox and back into the program. Not only is the program itself strong, but the staff really care about the clients and their families.

Just my two cents…read more.... I had a very close family member stay at Balboa for 90 days earlier this year. Did she get 90 days sober yes and some good counseling yes, although the staff nor their website is entirely truthful. That alone is not OK with me, don't B.S. people. When you first call in you talk to intake counselor/sales person was very nice, although she leads you to believe she has a lot more interaction with the girls than she really does. I was under the impression she saw them every week, not so in my family member's case. Then there are the "counselors' - aka recovering addicts themselves. That alone is not a bad thing but they really need more time sober and serious training. The case manager my relative had was a joke, total complete control freak that treated the family as the enemy. They seem to forget this is very stressful for the family as well. They also tell you that there will be pilates, trips to the museum, and other activities to help them have fun in a normal life setting. What they don't tell you is that the reality is you fork over additional funds for their activities which don't usually end up happening instead they get a crappy bike cruiser. Not quite what they show on their website. I don't have a problem with this not being summer camp they are there to get sober not have "fun" my problem is that they should just be honest and not make it out to be something it is not. Expect your friend or family member to be hounded constantly about how they need to stay there and do sober living in that area. We all didn't ship our family members off for good, we sent them to get better. I don't know what there agenda is here but again some honesty upfront would have been appreciated. We were in a major time crunch and didn't have long to choose a facility, although I really would have liked some honest reviews ahead of time to know exactly what the deal was. If your relative is older than 25 you may consider choosing another program just for that reason alone, the older gals end up being the baby sitters for the young pups. Please do your homework before signing up your family member. Ask EVERY question you can imagine and get everything in writing.

AKUA became my support and lifeline at a time in my life that I needed it most desperately. Great…read moreprogram and facility. Kind, knowledgeable and skilled staff who truly cared about their work and their clients. My case manager, Candace, had a way of making it all feel a lot less overwhelming. The director, Richard, made it feel, from day 1, that I was where I was supposed to be. And my therapist, Gabby, gave me space, and the safety to explore the healing that I needed, without shame or guilt.

Review for AKUA Mind, Body, and Soul - Newport Beach…read more I am writing this review to warn other families about the extremely unprofessional and dangerous way my son was treated by AKUA Mind, Body, and Soul. My son was scheduled to be admitted to this facility. I informed AKUA ahead of time that he was heavily intoxicated. Despite this, they arranged for him to be picked up by Uber and transported to their facility. I personally spoke with the admissions/front desk staff, who reassured me that this was something they were trained for and that everything would be fine. I was later called and told that he had arrived and was admitted. Approximately 4-5 hours later, close to midnight, I received a call from my son. He was confused, disoriented, aggressive, and did not know where he was. He told me he was somewhere in Newport Beach near a hospital. I immediately contacted the hospital. The head nurse informed me they had found my son asleep in the hospital parking lot, without identification, with no information about why he was there, and no report from any facility. They had no idea who he was or how he got there. What I later learned is that AKUA decided his blood alcohol level was too high to accept him. However: * No one called me to inform me of this decision * There was no professional medical handoff * No one from AKUA escorted him inside the emergency room * The hospital was not notified why a confused, intoxicated person was left in their parking lot He was effectively dumped outside, in an unfamiliar area, in a medical emergency state, without identification. To make matters worse, I later spoke with a supervisor at AKUA who confirmed that they had my son's wallet, containing all of his vital information. I asked for it to be shipped to me. I have called multiple times since then. No one has returned my calls, no wallet has been sent, and no one has told me what other belongings they are holding. This is not just poor communication -- this is a serious safety failure. When a facility accepts someone, even briefly, they have a responsibility to ensure that person is left in a safe, supervised environment, especially when alcohol intoxication is involved and death is a real risk. I am disgusted by how my son was treated and by the complete lack of accountability afterward. I cannot believe this occurred at a facility that presents itself as professional and reputable. Families trust rehab centers with their loved ones' lives. AKUA failed that trust completely.

My child went to newport inpatient Chandler house and it was the worst experience. My child was…read morehaving issues soiling herself and I was told before she went that they would be able to help and that it would most likely happen within the first week she was there and they would tackle it. After I dropped her off, I expressed my concern that I thought it had happened again that day and I was told that they wouldn't be checking as they didn't want to embarrass her. The kids do their own laundry and the adults at the house only provide help with changing and washing sheets (my child doesn't soil herself through multiple layers of clothing), so right away up front I was extremly disappointed, like I had been punched in the gut. They can't help her if they aren't addressing the issues. Nothing was resolved, and the stress of getting insurance authorizations every week, added to the stress of her being out of state for mental health. The plan was for her to be there 6 - 8 weeks and half way in, insurance denied any further stay, so I had to fly out urgently to go pick her up, or be charged $2000 a day if I couldn't get there within the time frame. My child didn't receive the letters or birthday cards sent by her grandparents or great grandma, there were 9 pieces of mail/cards returned to us, only after I questioned them about it after she got home and was missing a birthday card from my mom. We were promised we would only be charged $500, max, paid it, then a month later, got another $500 bill. I really got the impression they didn't care about helping my child, who lived a life of trauma and neglect before being placed in our home at 10 years old. I was desperate for her to get help after other failed attempts and this place took full advantage of us. Not to mention, they wouldn't give me her chart notes after she was discharged so I could have a better understanding of what she's dealing with. Arlene (the director) promised me she would call me and do a walk through of the facility with me, that never happened. They set us up to fly in before the facility my child was staying at was staffed, so I had to drop her off at a different facility she wasn't going to be sleeping at. She was by herself for the first few days. I wouldn't have agreed to that before getting my flight set up for a Saturday. After the flight was set up, I received a call asking if I wanted to come at a later date, on Monday, but I couldn't cause I didn't have time to clear it through work on a Friday night. They stated they had equine therapy but that only involves looking/petting the horses, no riding, and there weren't any horses at the house my child was staying at. They didn't even offer the equine therapy for the first 2 - 3 weeks cause the lady was out on paternity leave. Another disappointment. The whole experience was awful and having to grab a flight last minute ($$$$) to fly to another state to pick up my child after insurance denied her ongoing stay urked me - that was not explained to us prior to her going. They said she would be there for 6 - 8 weeks, so that's what we were expecting. My child doesn't act out like other kids cause she internalizes everything and they didn't catch onto that - they didn't think she needed help, but they were who encouraged me to send her saying they could help. My child also reads the room well and responds accordingly pretty damn well. Says what she thinks people want to hear. I have high suspicion my child was sexually assaulted (i explained this to them) and they didn't even touch that subject - which has been the ongoing elephant in the room for us. At the end of her stay, while packing up, an employee told her that she couldn't pack her hygene products I sent with her (something about plane regulations - and her multiple bags were NOT carry on, they had to be checked). Newport required all NEW products be sent and specific ingredients weren't allowed, so I spent $130 on new shampoo, conditioner, deodorant, lotion, sunscreen, toothpaste and other listed items on the packing sheet, and nothing came home with her. Another huge waste of money. Newport failed us on every level. Please don't send your kid there, if i could give zero stars for this review I would. Don't believe the hype in your desperate need for help, cause they don't offer any solutions there, just more added stress.

This is the finest of treatment facilities for mood, anxiety, depression and relapse prevention…read more The setting is woodland and tranquil, the housing spacious with lots of windows to let in the healing light. I am proud that I learned monumental coping skills to heal the traumatic events of my life. What a fantastic journey! My hat is off to Kelsie, William, Mitch and Lizzie whose warmth, compassion and understanding were freely given to me both day and night. What a wonderful life enhancing experience was Discovery!​

My wife had a knee replacement surgery done and we were recommended to go here for rehabilitation…read more I was very skeptical of Nursing facilities but I must say that this place has the best Physiotherapy Group of dedicated, laborious, patient focused people under the Director Ashima Nagpal and the whole team. They are a focused group who know how to help set goals and make them achieve with hard labour, passion and making sure to match the need of the patient. With their help we are back home and my wife is getting better every day with the exercises she learnt from the Physiotherapists. The nursing staff is also very compassionate and I would recommend this place any time.

My sister recently had a lengthy Hospital stay and needed to enter a rehab facility for some extra…read morehealing. Newport rehab was an excellent place of care and kindness. It is a small place and therefore the care is very good. The staff is extremely kind and caring. I was there a lot and always found the center to be well run organized and everyone there helpful. My sister was safe secure and had a good recovery while there. The physical rehab team is good and the gardens and area is lovely for people getting well. I'm very grateful to them for the wonderful care.

So far it's been a great facility, doctors, nurses & PTs been very attentive & supportive…read more The only negative thing is the parking, free parking is far and very limited spaces. Overall it's been a good experience

This is the best ARU you could find. If your loved one can tolerate 3 hrs of therapy (OT, PT, and…read moreST), then this is much better than sending your loved one to skilled nursing. Sending your loved one to a SNF should be a last resort. This ARU has the best staff and the best facilities. The food is great and has lots of options.

I entered this facility defeated. I needed help and I got it. They were kind and understanding. I'm…read moreonly speaking about my experience. Staff were on point and took care of me when I couldn't. Thank you for all that you do.

Saddleback recovery's team has always been professionally, friendly, and has gone above and beyond…read morefor the clients that they serve. It's a great place for those who are seeking long term recovery.