Just got my F-150 back, and I must say, very disappointing. The windows were not even cleaned outside with Windex, just washed and streaked with a film. Engine compartment was so-so. Leather seats had 3 scratches in the driver seat insert, and they didn't even condition the leather. When I brought the scratches to his attention, he just said sorry, and took $20 off the bill, ( for something that would cost probably $250 to get repaired.) When I got the truck back home, I realized a few other minor details that needed to be address. Needless to say, I'm doing them myself this morning. The job was probably rushed, even though he had the truck a day and a half. Tim seemed to be a nice guy, however, you need to own up to your mistakes in business. I told him that he would do my wife's Infinity next, but unfortunately that's not going to happen. I wish him luck, but I'll be looking for a more professional shop. read more