I HAVE TRIED MANY SERVICES IN NAPLES- USE ONLY THIS COMPANY!…read more I had used Alberto Solis' company years ago and he had some growing pains however, he has really gotten his business back on track. He makes the extra effort and is managing it well. His staff is much better trained and they use all organic products. They bring their own supplies and arrive promptly and leave when it is done- spotless. They are flexible and will help you out when you have special request and so I have toe ay congratulations to Alberto Solis ads he is now the BEST in NAPLES.

We hired Greenkleen on 8/31 to clean our three bedroom 2060 sq. ft. condo. I responded to a…read moreGroupon ad. My husband and I are very neat people so our condo is not hard to clean, but we are particular about our home. The young woman arrived on time, went about her work in a quiet, professional manner, and did a very nice job. She spent four hours and when she was done, the house "felt" clean and there was no chemical order. I hate when a swat team arrives and rushes through the home and is out the door in an hour!!!! I'd like to have a job that pays $100/hr. We will definitely be using them again. I would recommend this company.

I manage a portfolio of vacation rentals in Naples, Bonita, Fort Myers and Cape Coral, and Diamond…read moreShine Cleaning has become my go-to cleaning service. Their team is incredibly consistent, always delivering top-notch results no matter how tight the turnaround time is between guest stays. They pay attention to the little details that make a big difference, like perfectly folded towels, spotless kitchens, and gleaming bathrooms. What really stands out is their communication--they're always responsive and easy to work with. My guests frequently compliment how clean and fresh the properties feel, and I know it's because of Diamond Shine's hard work. Highly recommend them to any property manager in the area!

Absolutely love Diamond Shine Cleaning! They did an amazing job on my home in Naples. The team was…read moreon time, super thorough, and left everything sparkling. Highly recommend!

zoi is EXCEPTIONAL! She uses nontoxic products and works so hard getting all the small details…read moreright. She's deep cleaned two of my properties in Naples and always goes above and beyond. Things you wouldn't even think of-- she's on top of. I cannot stress enough how much I trust her! She even lets me leave my dog with her while I run out and she's cleaning, which I feel super safe doing. She's all around an excellent, polite, punctual and trustworthy helper to be on your team. I recommend her to ANYONE seeking cleaning help in Bonita or Naples!

Made an appointment to meet for an estimate and Zoi Ntreou the owner doesn't show, doesn't…read morecommunicate nor responds. Very unprofessional and don't waste your time.

Interesting choice of words. You know exactly what you're doing. Very tricky. Still just an ok…read morecleaning for the price - which anyone else can and HAS done for far less money - so please don't exaggerate and pretend you had no idea or missed the opportunity to explain further.

Words cannot express how grateful I am to maidorganic! I have always stayed away from cleaning…read morecompanies because it either 1. Stressed me out providing all the cleaning supplies or 2. I couldn't bring myself to allow the harsh chemicals that most use into my home. Shal is so amazing to deal with, extremely responsive, and makes you feel like a valued costumer and not just a number. As a working mother of three kids, 4 and under, cleaning has become impossible to keep up with and I'm grateful for the help. I walk into my house after a long day at work and just smile with the amazing smell of essential oils and they really do a magnificent job. They bring all the supplies (including vacuum) and I just come home to an entirely new house :)

They do a very good job. They care and make sure they deliver!…read moreOwner and son came to our house and were very nice and professional. We would recommend them if you want to clean your grout.

We requested the tile floor in our kitchen and our area rugs be cleaned. They did an exemplary…read morejob, and were gone before you know it. Our kitchen floor looked as good as the day it was installed. They took extra time on the grout and it looks as good as new. The area rugs were almost dry when they left, not like thebig companies out there and the price was more than reasonable. No photos sorry.

I am so happy to have found Zoe's cleaning service. I was at my wit's end with all the other big…read morecleaning companies doing such a poor job and charging so much and then milking their time to extend the costs even more. I have seen it all almost. But then I tried Zoe's and my goodness I figured the first few times the perfection levels were just flukes, but even as they changed cleaning ladies cause I changed my cleaning days, they consistently did a flawless job! Every single time and with a single cleaner not 2 or 3 like the other companies did to jack up their rates, and in the same time as the others. The attention to detail and how the ladies always ask is there anything else they would like me to have cleaned, not making me feel like they have somewhere else to be. The owner is very communicative, she confirms every appointment, is flexible and follows up to see if the job is to my satisfaction. The ladies are trustworthy, while they may not all speak perfect English, they are all sweethearts. They do their very best and take pride in their job. I am using them for over 4 months and am having them also do my condo unit, as well as, my home. If you have any questions, they answer them honestly and I base all my relationships on trust. I trust Zoe's cleaning service. No more broken items found and not reported to me, no more having new girls being trained and standing around like lazy dorks and no more poor cleaning jobs. Finally someone I am so grateful for because they are truly professional and honest. I am a stickler for cleaning my home, they do baseboards, glass, move the lighter furniture around to vacuum and the list goes on.

***Sheyla, I'm glad I screen shotted some of your previous, unprofessional responses prior to you…read morechanging it to the one below, which is still ridiculous. Bottom line, my mom was the customer, she did not say the things that you said she did about the cleaning job being wonderful, nor did she "promise" a wonderful Yelp review. There are NO counter tops covering the drawers in the kitchen!!! Not only were the drawer tracks filthy but so were the inside (in plain sight) insides of the drawers, not to mention the other areas that were not clean. We had painters there doing "touch up", there wasn't any construction going on. Why would I need to be there to supervise YOUR staff, that's your job, that's what the customer is paying for!!! Not once in my review or on the phone did I attack you personally or call you names, as you are doing to me, you are a business owner and again, I remind you that if you do not provide a good service as promised people have a right to express their displeasure. That's why we live in America!!! This is also not your first one star review, others have had the same or similar experiences with you. You said something about in a "court of law" the verbal agreement would hold up??? Not sure what your point is there, but you were paid, and technically my mom should have received a refund since in your response below you clearly did not provide the service requested. And it should be noted that she NEVER asked for her money back. I am not out to hurt anyone, the pandemic has NOTHING to do with this and you need to stop using it as an excuse for poor work product. YOU and only YOU are responsible for the success of your business in regards to quality and product of service. Additionally, PLEASE read my reviews - maybe you can learn something about customer service! I am going to ask that you no longer respond to my Yelp, as this is not going to resolve itself here. I wish you luck. ***UPDATE*** I am in utter disbelief right now as the owner of this business, Sheyla just called my mom and I regarding my review....NO she wasn't calling to say, I'm sorry you were not happy with the service we provided, NO she called to harass us and to tell us that people are losing their jobs, their business and they're dying of covid and that my review is ruining her business!!! Sorry Sheyla, if you provide a shoddy service, your review will reflect that. Don't give me a bunch of excuses and other reasons as to why the dust that was there after the cleaning. Also, don't try and guilt me into changing my review or into writing a positive review, 2020 has affected my family as well, both financially and health wise. If you are a business owner, provide a better service. People have the right of choice on where and how they want to spend their money, and at $50/hr the expectation was high. Additionally, other consumers have a right to this information. We ALL work hard for our money! Also, show some level of professionalism - 1) don't call and harass dissatisfied customers and 2) it's rude to hang up on people. Due to my update, I took away a star. ********************************************* I was a bit disappointed with the cleaning service we received, especially since this place has good reviews on Yelp. We requested a DEEP clean, the house is empty of furniture, household belongings, etc....kitchen doesn't even have counter tops right now, yet the drawers were filthy, inside and out and the cabinet doors still had "dust" on them. Bathroom drawers weren't particularly deep cleaned either. The floor still had remnants of the painters caulking stuff on it (not stuck, but loose particles), stuff which should've been picked up by the vacuum. Microwave still had a greasy substance in it. If you're looking for a deep move-in clean I would look elsewhere. For $50 an hour, the house should've been immaculate! We shouldn't have had to clean after the cleaners left.

Allen and his crew did a fantastic job on our rental property, a deep clean. It was so nice…read morewalking in the door, it smelled and looked so clean. The floors, blinds, windows, mirrors, dusting... and I'm pretty picky. I was especially impressed with how they deep cleaned the kitchen and cabinets. Allen was very nice and helpful in describing what would be done, and they definitely followed through. Easy to deal with his company considering we live out of state, will definitely use them again.

Very professional. Great attention to detail especially in the bathrooms. Joy was very nice and…read moreworked comfortably in our home. They will also work with you for how often you need cleaning. Prices are competitive and fair. We also felt like she was trustworthy and the company uses Zelle as one type of payment which we prefer. She uses her materials if you want her too and was respectful of our home. I highly recommend them for your Marco Island cleaning needs.

My all time favorite cleaning services here in Naples!…read more10/10, cleaning. Staff is so sweet.