So happy with our New Spa from Hot Tubs Plus. Great Service…read more Appreciate the Maintenance help.

I gave them three stars because I called about getting a part for the hot tub I purchased from them…read moreless than a year ago. The pump motor quit working So I called up looking for parts and they told me they don't sell parts but they'll sell me a new pump motor. I went to the Amazon website and purchased a 50 MF Round capacitor for $17 I removed the two screws On top of the pump motor revealing the housing for the capacitor I removed the two wires going to the capacitor, discharged it by bridging the terminals with a screwdriver and then installed my $17 Capacitor. turned the power back on and the repair was complete. They knew this. They are in the business for crying out loud.

After a scare that my pool pump may have gone out I called a few pool repair companies. Rosedale…read morePool & Supply were the only one's available. I love it when a company shows up when they say they are going to be there. It is also appreciated when the person that shows up is courteous and really informs you of what is happening. I will now be using this company exclusively.

Family owned and operated business. Only sale you what you need .free water testing that a plus…read more they also do manufacture warranty work and thats a huge plus .staff is always friendly and courteous. If you live in Rosedale this should be your first choice for all your pool supplie needs.

Met Gary of Backyard and Home at a Home Show. Very nice and personable guy. But perhaps even more…read moreimportant, very knowledgable and professional. Ended up having a complete bathroom remodel. Incredible job. I was so happy that immediately afterwards I had them do a fireplace insert. Hussain was the lead on the fireplace insert. Great guy! I plan to use this company for future projects. As a Real Estate Broker, I'm seen everything. Trust me, the quality and price from Backyard and Home will be tough to beat!

This company is ABSOLUTELY USELESS !!…read more I talked to Hussein over a month ago to order me a part for my hot tube. "Sure, I will get right on it, let me call them, get u a part and we go from there" Have heard , nada, zip, nothing, zilch from this company. This is the 2nd time ordering parts from them that takes an act of God to get accomplished. THERE WILL NOT B A THIRD ATTEMPT!

Our pool, fire pit, and inground trampoline are installed and completed and our family is 100%…read moresatisfied with the work Richard Skaggs, at Paradise pools, has done. It's a refreshing experience to actually feel like a customer and the associate actually listening to your request rather than pushing their personal interest. Unfortunately, that's a rarity here in Bakersfield as many businesses in different industries have forgotten the art of taking care of the customer. I sat down with many pool contractors here in town and many would leave us hanging, show up late, quote us ridiculous and over-the-top prices, or never asked us what we really wanted in the design. One particular pool contractor who had been working with us for a while, due to a series of unfortunate family issues that occurred and forced us to put a hold on our pool project, was the worse of them all. In the end, I had to move on to a different pool contractor because he had the audacity to tell me that he's never had a customer take so long to choose a pool design knowing what had happened to our family. I can't rave enough about Richard as he guided us immensely through this process and took the time to explain every step of the way. He made sure that we were 100% satisfied with what we had chosen. Working with him made it clear the many years of experience he has in the pool industry. I would recommend Paradise pools and particularly Richard to any family, friend, or colleague. Thank you, Richard, for putting a smile on my kids' face!

Paradise built a pool and spa at our home . The pool came out great and we haven't had any issues…read morewith it. We love the way it came out. With that being said, the building process was not pleasant. They far exceeded the agreed upon completion date. Said it would take 2 months. Ended up taking 5 months. I also had to follow up and stay on their ass every step of the way. I constantly had to go around the Foreman, who didn't return calls, communicated poorly and didn't follow through, and call the owner just to get sub contractors scheduled and progress made. First They kept blaming the city permitting department. After waiting a month after they dug the hole, I finally called the city myself and found they never submitted a permit. They owned that mistake and promised improvement. After that they would do a days worth of work, leave for 3 weeks, I would call and complain nothing was being done, they would show up do 2 days worth of work, then leave for another couple weeks etc.. I understand that we were at the mercy of subcontractors. But not even scheduling and leaving your customer high and dry is unacceptable. I had higher expectations for their customer service and logistics. Also, there was no follow up after construction. Not even Just a "Hey how's that pool doing?" Pros: Great Pool, Great work, Good Subcontractors. Cons: Poor communication, poor scheduling/logisitcs. I hope they see this as constructive and made some minor improvements since. In the end, we love our pool.

Patricio Pool Andes…read morePools was very informative and responsive. Anytime we had a question, we received an answer in a timely manner no matter what time of the day. The whole pool project was completed in 4 weeks from excavation. Just in time for the warmer weather! We are very pleased with the price we were given, the quality of the work, and the professionalism of the employees. We can't wait to start swimming in our beautiful new pool!

Just an update, still amazing pool company! We went with the pool service and have had it since day…read moreone and our pool is swim ready every single day of the year. I am just as happy as day one and would and have to recommend them to everyone wanting to get a pool done.

We couldn't be happier with our experience with Rock Bottom in Bakersfield! From the very…read morebeginning, everyone was professional, helpful, and great with communication. They really took the time to listen to what we wanted and helped us design the perfect pool for our backyard. Bladen, Braya, and the entire Rock Bottom family were wonderful to work with throughout the entire build. They kept us informed, answered all of our questions, and made the process much easier than we expected. We absolutely love how our pool turned out and are so happy we chose Rock Bottom. If you're considering building a pool, I highly recommend giving them a call. Great people, great communication, and an amazing finished product!

We had a great experience with Rock bottom from start to finish. When we reached out for a consult,…read moreBladen was polite and professional, didn't try to upsell us and was understanding of our wants. Our pool came out lovely. We've splashed around in it a bit during this hot streak in March, but anticipate those hot summer days to really get our moneys worth! The build was quick, tidy and affordable. I highly recommend them for your consideration.

They are under new ownership and is family run. Couldn't be happier with my purchase. I just bought…read morea 2018 Hot Springs Grandee NXT. The price was very fair, the service spectacular and the staff incredibly straightforward. I recognize some problems in the past but the new ownership with Quresh has changed the game! I look forward to working with them! Great spa and a great place to deal with!

Home and Leisure "superstore" now there is a name that makes me vomit in my mouth when I try to say…read moreit. They use subcontractors and when there is an issue they refuse to back the subcontractor and just tell you that you have to deal with the sub. Take it from personal experience--Don't, just don't use them.

Had to come to this location because the northwest location did not have the small part my husband…read moreneeded for our swimming pool, directional jets. So needless to say we drove over here to get them because the young lady from the northwest store called and these guys had them. So when we came in my hubby was somewhat irritated and the gentleman behind the counter was so nice and friendly which seemed to turn my honeys mood into a somewhat better one!! And they had everything we needed yay!!! Pros: They had everything we needed, super friendly staff, nicely set up store, large parking lot and great shopping center. Cons: Not on our side of town, little pricy and there's a Starbucks within walking distance (my weakness) So if you need water testing or any pool or spa supplies this is your go to place.

They're the best ...they alway have a solution to what ever the problem is ....i would recommend…read moreyou give them a try

Doug the owner is very knowledgeable, but not very responsive. I have used this company for over 8…read moreyears now, and I have multiple pools that have issues. The service people do not communicate if there is a problem with the equipment, even though i have left them a pen and paper, and I am nearly always home. In all the years of using their service, they have never knocked on my door to bring something to my attention. The weekly service will often leave the spa filthy and instead of communicating about it or fixing it, they just do nothing. I should not have to ask you to take care of my pool special because I am about to have a party. It should already be clean and clear, that is what your job is. If there is a problem with that, you should tell me about it. Sadly, I have tried a few other services and it appears that this is par for the course.

Horrible !!! Nobody ever picks up the phone nobody ever…read morereturns voice messages awful service the only good thing they're good at is sending bills

The whole experience Very professional, the manager Scott…read moreIs extremely knowledgeable and very personable. Will return for my pool Supplies in the near future

Getting ready to head out for the weekend went outside to check the pool before we left and I…read morenoticed a problem. One of my hoses had split and needed to be replaced and I'll need a certain coupling . Leslie's pool supply to the rescue. It's a five minute drive I was greeted as I walked in. This store looks fantastic. It was stocked with anything you'll need for your pool or outside backyard enjoyment. they're ready for the season. All I needed was a special coupling to connect my hoses. They had exactly what I needed. I was surprised by the price but what are you going to do? I had to have it. I thanked the helpful friendly employee as I headed out the door. Leslie's pool supply took care of all my needs.