I would highly recommend Robert's to everyone. I was in need of oil change, brakes, and rotors…read more The Cadillac dealer told me there were no appointments until next month. I was searching for help and remembered my cousin telling me about you. I am so grateful that you were able to provide me the same day service. Your professionalism was top tier. If I had to give you a score, I would give you a 10 out of 10. Thank you, Robert! Robbin W.

Me and my husband had been going back and forth with the Jeep dealer about our Wrangler for about a…read moreyear. Our vehicle was in great condition and we maintenance it regularly. We ran into a repair issue and the dealer had our vehicle on and off for months and still could not fix the problem. They misdiagnosed several times and used up our warranty and charged us out of pocket cost only for our engine light to return. My mother recommended Robert's shop before she moved so I decided to take my chances and I am so happy I did. They are VERY experienced mechanics and they did a few tests and figured out a year long problem in LESS THAN 1 hour! Our jeep is back running beautifully. Thank you so much Robert. I will be recommending you to everyone!

Got an oil change yesterday, but had to come back today and get a new battery! The manager told me…read morea few months ago that the cold cranking amps were getting low so I needed to keep an eye on it. Well, she kicked the bucket today, so I limped over to the store and had them install a higher capacity battery. Now, I'm good to go!

On April 1st my wife took her car to Valvoline Auto Care in Portage Indiana to have her oil…read morechanged. I had ordered oil for the car from Amazon as I change all my own stuff. It was slow in coming for some reason. I told her to go get it changed. On April 2nd I proceeded to change the oil myself as I thought she had not gotten it changed. I had drained the oil into a pan and removed the filter as well. My wife came into the garage and asked what I was doing? I told her I was changing her oil as it needed it. She responded by telling me it had been done the prior day. I responded that they had NOT changed the oil! The oil I had drained had a gasoline smell to it and was dirty and thin. It clearly was NOT changed. Here's the kicker. I write the mileage and the date on my oil filters so I know their history. Lo and behold, there was MY oil filter! I showed her the oil and the filter. It's incontrovertible proof they had NOT done the service. No reset of the mileage counter occurred either. It was closing time and I'll bet these kids just wanted out of there on a Friday night. The manager really dropped the ball as there was a trainee involved. I contacted Valvoline corporate. After wrangling with them and speaking to the manager of the shop they denied my claim. After having it kicked up the chain of command they issued a refund. The store manager also lied to me saying I would need a subpoena to look at the video of the car being serviced. (bullshit) I told them that I would hire counsel if that's what I needed to do. That's when I got the refund. So, how many people have they stolen from in this manner? It's not me I'm fighting for. The cost of the oil change was less than $125 dollars. I could miss that and be ok I assure you. They just blew it and would not make it right. I tussled with this issue with them for 5 days. How many older ladies have they cheated? If I had not thought the oil needed changing that car would have been driving around for how long on old oil? I have no idea as they didn't reset the mileage. It said she needed an oil change as she was pulling out of the store. Anyway, don't go to Valvoline. In any state or area. Also, the manager, kendal is a completely inept person and is over her head. She was rude and lied to me over the phone as to my needing a subpoena to watch the video tapes they take of every oil change. This was a lie and corporate told me it was a lie. Stay away. Stay FAR AWAY!

Recently I had stopped in to inquire about a problem I was having with my vehicle....an issue my…read moredealer was not taking care of. To my surprise, after I explained the problem , it took only 2 minutes to find the problem ( my dealer had attempted 2 different occasions ) The General Manager Aaron Hanson was very helpful & polite, he made the repair within a matter of minutes & I was on my way ! They took care of an issue I had tried to get resolved by my dealer on more than one occasion. ( since the car is still under manufacturer warranty) I would highly recommend Tom & Ed's Autobody to anyone looking for a reliable body shop.

Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here

Rather than driving to Joliet from Mokena to go to the state-run facility, I decided to try…read moresomething closer to home. I went to Bell 7 Automotive in Homer Glen, I don't know why this comes up as Markham. There were only 2 cars ahead of me, the testing was done quickly and the men working inside were very polite. I waited inside near my car. Glad I found this location.

Went on a Tuesday 5pm. Closed even though the ILSOS site indicates open. I hate this state…read more One stat because I can't rate at zero

staff was friendly, very knowledgeable, and received great service, very happy with the repair…read moreon my Subaru. I will return for future repairs as needed. I also live thw discount coupons. thank you! Janice L.

Terrible place in my opinion since Kubiak. I have been over charged for work and the vehicle has…read morethe same issue as it went in with... now they want more money to fix it...several thousand. Should be zero star rating

A huge thank you to the guys at C and C auto repair! I just bought a used truck four days ago and I…read moregot stranded today at Menards with a bad starter on my 6.7 L Ford F-350 diesel truck. I called them up at 4pm with two hours left in their workday and they said that they would be willing to stay late if possible to fix it. I was able to get towed there fairly quickly and they actually were able to get my starter replaced and get it going back on the road again 2 minutes before closing at 6 PM. It's my first time there, but since I'm moving to Valparaiso it will probably not be my last time. They seem like a great bunch of guys there! Stellar service and customer support, and really really helped me out in a jam. Thank you so much C&C!!!

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

While driving across country two days, my car overheated in the evening. An Ace truck came out,…read moretowed it to their place that evening, & took a look at it the next morning. They narrowed down the problem, but I was only passing through & they couldn't find it & fix it quickly, so they told me what I needed to do to keep driving safely to my destination so I could get it taken care when I finished my trip. The tests they did were similar to what my personal mechanic told me (over the phone) they should do. And they didn't try to add on extra items or work. The only negative would be that they didn't contact me when the work was done and I had to call in to find out if it was ready. But it turns out that they were somewhat overworked that day. They were really nice people.

Needed a tow. They were two hours out with other calls. Graciously referred me to another service…read more Appreciated the professionalism!

Service, price and workers are Outstanding!!! Never had any issues with their service. I will…read morecontinue to take my vehicle ONLY there. They are Awesome!

Great prices and services. Don't bother making appointment go the 5 min before they open. They fill…read moreup for the day within first 3 hours