Customer service was top tier. The receptionist was polite and knowledgeable. The tech was great.read more

My wife's truck broke down and needed a new starter. Not only was the car picked up right away by…read moretheir towing dept. They had the truck ready for pickup by the end of the day. And I found the bill for the towing and repairs to be more than fair. Republic deserve the 5 stars for the work.

This is the second car care center I have been to and my second worse experience. I made an…read moreappointment for an oil change and asked about how long it would take. I was told 1hr 15min, after I was there for a hour and my car had not moved i got up to leave on my way out the head mechanic the one with a big brown beard asked me what was wrong? I told him this who franchise sucked. He proceeded to approach me in a threatening manner his manager had to come out of the building and in Lakestation this franchise forgot to put my oil cap back on so I stained 4 driveways and my garage before I figured it out.

I took my vehicle to a part store because it was acting up. They ran a diagnostic test. The test…read moresaid i needed the TBI replaced. .... my vehicle doesn't have one! Idk.... At the store was a customer who recommended me to take my vehicle to Dave Cooper. When I arrived at Dave's he informed me about the TBI and we both chuckled. Then he made an appointment for me to return with my vehicle. On the scheduled date I dropped off my vehicle, Later that day the secretary called me and told me that my vehicle would not start for them and that they would need to replace one of my batteries since they had tested it and it was very weak. She also mentioned that this was probably the main cause of the problem. They changed the battery and now my vehicle runs like the day I bought it. Thank you Mr Dave Cooper and all his staff. I'm definitely taking my vehicle to you when needed.

I work for an apartment community, and someone from this location just called on our recorded line…read more I was trying to help them, and they were cutting me off and being rude, so I politely tried to end the phone call. They called me b**** at the end. I then tried to call their location back and rectify the situation, and was hung up on. If this is how they treat other businesses, specifically women, I will make sure to spread the word to go elsewhere. It is very disappointing that a local business would choose to be disrespectful to another business and it's workers.

I've been going to Wallens for as few years and I've never been disa, Chris and Matt Wallen and…read morethe crew know cars and trucks front and back. I never hesitate to tell people they won't go wrong there. Tim Allen

I was treated like absolute crap from the get go. They broke several trim pieces in my vehicle …read more Door lock clips, window and lock button trim pieces. The uneven panels . List goes on and on. It's a old vehicle, but I took pride in what I do have and try to have it as nice as I can. That all being said, I noticed as well how others vehicles got repaired and they cleaned them to after a repair. Mine had dust all inside of it and on it and I mean caked with it. I was treated differently because I have a older vehicle so I didnt mean sh$# right? I paid you guys and I got way less than others did again because I wasn't anything or my vehicle . I definitely was so upset to begin with about the broken stuff in my vehicle and the huge mess of dust from sanding . I wouldn't take a bicycle to you and I promise I will never suggest you guys to my worst enemy .100%

I ran into a car that cut me off. Messed up the whole front passenger side corner of my car. A lot…read moreof the damage was underneath that you couldn't see. But now it looks like a brand new car. All new parts, and no second hand stuff. They were very patient and professional. Answering all my questions and concerns. Everything went great, and they did all the communications with the insurance company. Excellent work, in a clean environment. I literally have not one complaint!

Tried to sell me a car for $5000 more than it was listed for on their website. I confirmed the…read moreprice before driving out, but was told it was an error after driving over 90 mins.

I've been to 6 different dealerships, Castle is one of the few that they want to sell you a car, no…read moremarket adjustments , no paint and fabric protection. They will sell you a car and make you feel good about your purchase, the only downside is that they don't have the inventory right now.

Front right corner of my Tacoma was tore up. Went to Duneland with insurance information. They…read moreordered the correct part to make the repair. The parts arrived and they repaired my Tacoma when they said they would. Tom drove me to the rental car business. All went according to plan! CHECK THEM OUT!!

Dropped my truck off to Albert after having an accident which totaled 4200$ worth of damage and…read morewhen I picked the truck up the team there did a beautiful job on my truck! Definitely taking all my other body work to albert and his team the truck looks better then brand new! Very very impressed! CS.

DO NOT GO TO THIS SHOP! I went in for a system cooling flush and thermostat. I get my car back and…read moreit runs hot as soon as I went around the block (NEVER did that before) looked in my coolant it's full of dirty foam and my AC wasn't working and it worked great when I dropped it off. They told me to bring it back, they did another flush and it still ran hot looked in the coolant NO COOLANT. I was told to pull over and turn car off whenever it runs hot by the mechanic (LIKE REALLY!!) keep in mind I had already got a full diagnostic so I knew what needed to be fixed. Took it to VW shop and they said American Muffler screwed up my car they broke my water pump, radiator, thermostat was never fixed, they used stop leaked, among other problems. I wish I never cheated on my mechanic cause $440 cost me $5,000 in repairs and a new engine. I was told they WERE NOT CERTIFIED TO WORK ON FOREIGN CARS and they're known for screwing people over. I took to social media and I'm glad I saved a few people from going there and heard many horror stories about this shop. I would hate for someone to go through what I did. And the mechanic knew he messed up my car you could see it all over his face and for the squidward gonzo nose lady at the front desk pretending to jump over the counter like you were going to do something I wish to God you would have cause I would have got my $money$ worth out of kicking yo ass!!!! The shop took pictures and everyone is telling me I should sue them and I'm really considering especially when I have the full diagnosis before I gave it to them vs how they gave it back. If you want to find a good shop GO TO USA MUFFLER 814 E Ridge Rd Griffith IN. They always fix my vehicles correctly and they're certified I wish I would have taken my car there like I usually do. I learned my lesson you get what you pay for I WILL NEVER GO HERE!!!!!

My car was pouring out transfluid and Ben helped me in every way possible to get it fixed. He's a…read morevery respectful person and straight to the point

Prices were very reasonable and service is beyond expected. Would definitely recommend and use…read moreagain.

I brought my car to Platinum to have the bumper cover replaced. Alex and his team did great work at…read morean affordable price. I was impressed with their level of customer service as they went above and beyond to satisfy me. Car looks great. This is my go to for body work in the future. I highly recommend them without reservation!