I had the opportunity to work with FJM on the repair of my vehicle. The way they accommodated me…read moreand the person who hit my car was nothing short of astounding. The other party did not have insurance coverage and they worked on the background with her to get my truck repaired and back to working conditions in a very reasonable amount of time. Joe was the person in communication with us and he made sure to update us periodically and never make us feel like a nuisance. I will post AFTER pictures shortly. Professional service and great quality.

My husband and I have been working really hard to get this business to help us with our 1971…read moreChevelle bodywork. We have called and called and called to follow up. We keep getting told "The owner isn't in yet" or "The owner is busy" and other excuses. They can't even be bothered to write our names down with a phone number to contact us back. Awful customer service. We are looking into other body shops. Just a heads up.

I was treated like absolute crap from the get go. They broke several trim pieces in my vehicle …read more Door lock clips, window and lock button trim pieces. The uneven panels . List goes on and on. It's a old vehicle, but I took pride in what I do have and try to have it as nice as I can. That all being said, I noticed as well how others vehicles got repaired and they cleaned them to after a repair. Mine had dust all inside of it and on it and I mean caked with it. I was treated differently because I have a older vehicle so I didnt mean sh$# right? I paid you guys and I got way less than others did again because I wasn't anything or my vehicle . I definitely was so upset to begin with about the broken stuff in my vehicle and the huge mess of dust from sanding . I wouldn't take a bicycle to you and I promise I will never suggest you guys to my worst enemy .100%

I ran into a car that cut me off. Messed up the whole front passenger side corner of my car. A lot…read moreof the damage was underneath that you couldn't see. But now it looks like a brand new car. All new parts, and no second hand stuff. They were very patient and professional. Answering all my questions and concerns. Everything went great, and they did all the communications with the insurance company. Excellent work, in a clean environment. I literally have not one complaint!

Took car in to get estimate for Hail Damage for insurance. The owner came in nearly $800 over what…read moremy insurance was going to pay and expected me to pay the difference. Owner was condescending and rude pretty much from the start blaming the insurance companies for undercutting his prices and that they were trying to make a killing from all the claims coming in from the hail damage storm. In the end he still got $250 from me (insurance reimbursed) for doing the estimate. I don't ever recall being charged for estimates before and after the discussions with the owner it seems he is the one trying gouge people for more money. I told him my comp deductible is $100 and that is all I'll be paying. Luckily Caliber Collison works with insurance companies and has a better reputation. DO NOT GO HERE.

Had some insurance work done there. They used parts that weren't consistent with the trim level of…read moremy vehicle, blamed it on the insurance company. Gave vehicle back with an unrelated piece broken, tried to blame it on something else, didn't double check some things to see if they were working properly, blamed it on the technician. Tried to bill me for costs associated with the above incidents blaming everyone one else under the sun but themselves. Will never have work done there again.

Passing through here on my way to Chicago when I got in a small accident and needed a tow…read more Extremely fast, and cordial. Also very knowledgeable, and we're able to make what would have been a stressful situation much better.

I bought a used alternator for $45 a few days ago from Brinckman's. First of all, the owner has a…read morevery bad attitude. He was very reluctant to answer my questions; he acted as if waiting on me was inconveniencing him. Before I paid for the alternator I specifically asked him if they test them before they sell them. He replied, "Yes." So, trusting him, I bought it. After putting it on my car and finding out that it did not work, I took it to Auto Zone to have it tested. They said that it did not work. I called Brinckman's and told him about the alternator not working. He said to bring it in and he would test it, and if it didn't work he would replace it. I brought it in to him and he tested it and said that it did not work. Then he went back to the testing machine and "grounded it" and showed me that it did work, he just forgot to ground it before he tested it he said. He also said that Auto Zone does not know how to ground my kind of alternator. I called Auto Zone. Their reply: "Their testing machine automatically grounds when it tests." So once again trusting Brinckman's, I put the alternator back on my car and it still does not work. I went into Brinckman's today to tell him about it and get a replacement (like he promised). He said, "Auto Zone does not understand how an alternator works. I'm not going to compare apples to oranges and I'm not going to dispute this any further." My reply, "So basically there is nothing you can do for me?" Brinckman's, "I can credit the $45 from this alternator to a new one" (which he says is $145 and I price checked around and they are $94.) His reply to my saying I price checked and they were not that much: "Mine are lifetime warrantied." I said, "So are the ones I price checked." He said, "Well mine are not." So, basically the owner of Brinckman's promised me a working alternator, wether it was the original one I purchased or a replacement one and is now saying there is nothing he can do for me unless I purchase a brand new one from him. I will never shop here again. The owner's attitude is horrible and his word is cannot be trusted.

My car was towed to Lakeside Autowerks after it stalled and wouldn't restart. Glenn, the auto…read moremechanic made sure to take his time to accurately troubleshoot the problem and was able to successfully to repair my vehicle. I would definitely recommend their service!

Super courteous staff. Fair pricing for services. Up front on estimates. Quick service completion…read more Honest establishment that you don't feel stressed out about visiting like many other shops. Overall A+ and that is why we are repeat, loyal customers and will spread the word.

I've been going to Wallens for as few years and I've never been disa, Chris and Matt Wallen and…read morethe crew know cars and trucks front and back. I never hesitate to tell people they won't go wrong there. Tim Allen

Very disappointed and won't be back . Took my Lexus in that showed signs of a bad battery. After a…read moredays worth of testing; they conclude it's the altenator. Another day later i get the car back to find out the exact same problem has not been fixed. A friend then told me to take it to Orielly Auto parts store and they will test the battery for free . Went there and sure enough it was the battery, so rather than go back and give Walden any more of my money, I replaced the battery at Oreilly that they put in for free! Should have gone there first. Walden clearly saw me as a new customer and was going to get what they could out of it. Double check or stay away is all I can say.

I called a towing service in Michigan City that wasted my time before I ended up calling MVP…read more I called MVP and had zero issues scheduling a tow. Great, prompt service. Friendly people.

Biggest Fear...engine loses power on BUSY highway...we steer to the side of the road under the…read moreviaduct and call Triple A motors-so glad I paid that renewal fee. They have MVP Towing and Recovery sent out. The dispatcher calls me to be sure of my location (remember I am under the viaduct). 30 minutes pass, no tow truck. So I call the tow truck driver number that the dispatcher had given me. Turns out he was above me, cruising looking for me and could not see me under the viaduct. Because of his diligence to find me, he did! His name is Daylon and I give him 5 stars x 2!

Front right corner of my Tacoma was tore up. Went to Duneland with insurance information. They…read moreordered the correct part to make the repair. The parts arrived and they repaired my Tacoma when they said they would. Tom drove me to the rental car business. All went according to plan! CHECK THEM OUT!!

Dropped my truck off to Albert after having an accident which totaled 4200$ worth of damage and…read morewhen I picked the truck up the team there did a beautiful job on my truck! Definitely taking all my other body work to albert and his team the truck looks better then brand new! Very very impressed! CS.