Matthew and his team arrived at my parents house in rural Susquehanna County. The house was in…read moredesperate need of a deep clean because my parents are elderly and unable to care for their house on their own at this point. The house is large and it was full of dust and dog hair. Matthew and his team spent over six hours doing a deep clean on the upstairs three bedrooms and two bathrooms. They also worked on the formal living and dining rooms. In the kitchen, the stove was scrubbed to sparkling brand new. They will be returning to finish the job that was bigger than we all thought and coming back biweekly to keep it maintained. I am grateful to know that my parents' house will be taken care of. It's a huge weight off of my shoulders because I live far away and I'm not able to spend as much time as needed to keep the house in shape.

I'm giving it a 1 because there are no "0's". Made the appointment 2 weeks in advance. no one…read moreshowed up.

Dwayne did an absolutely AMAZING job! Every stain was removed from our carpets. He was also very…read morecareful not to bring debris in the house by using shoe covers. He was friendly, courteous, respectful of our property (furniture), and explained how the process worked prior to starting. We are so happy with our like-new carpets! We will definitely be requesting Dwayne again for future services! Great job, Dwayne!!!

After waiting for a while called the company at 2pm after the rude and inconsiderate employee…read moreparked her van in the very narrow street blocking off the whole street for around an hour and refusing to move her van. After speaking with the company, they claimed that they would call their employee and have her move the van. This situation not only impeded me from getting to my house but also impeded multiple neighbors from going in and out of their own street. After forcing us to miss important appointments the employee decided to stop blocking the street around 02:30 pm. Not to mention we tried to talk to her to move to let us in and out, as well as it being illegal to block a residential street due to the possibility of emergency.

Great service! As a repeat customer, I'd recommend Phil to anyone who needs this service!read more

Chem-Dry Northeast is a top-notch, quality business! I have been using them for about 18 years…read morenow, and they never disappoint or even cease to amaze me! ALWAYS PROFESSIONAL TOO! Recently had to have an emergency cleaning done. They were there the same day, no questions asked! Oh, and they really do get out the stains!!!

dont know about them but do not hire nala's carpet cleaning service,they do a very bad jobread more

Prompt and good value We had water flooding problems with…read morethe rugs, and he came and haul them out out of our lower level, and these roads are very very heavy brought them back perfectly clean

They picked up our dirty rug, a nice wool rug purchased at Ethan Allen. It came back still smelly…read more~ our doggie lays on it. And it still looked dirty. They came to pick it up again. A week later it was returned with a strong floral smell plus our dog odor and it still didn't look clean. I gave it almost a week to see if the smell went away~ it was nauseating me. It was so smelly that it was smelling in the other room. Not wanting to experience more failed carpet cleaning from Jewell, I took out my bissel home carpet cleaner and clear water from the tap, and proceeded to try to remove the disgusting floral smell. The carpet released foamy DIRTY disgusting water; I had to go over it twice to get rid of the foam. The carpet looks clean now but I can still smell the nauseating floral a room away. I called the owner to inquire about what the " deal" was with the dirty water from my own carpet cleaner. She told me that I could expect that because I was using " steam" cleaning on my own.( No, I was using warm water) I invited them to come and look at the DIRTY water ( I saved it in a bucket), and she said her husband was " too busy". After YELLING at me, ( to which I said I felt like she was yelling at me and she replied, "YES I AM YELLING AT YOU!!!!!), she offered to pick it back up... after suggesting the problem was MY dirty carpet cleaner, and stating that they had been in business YEARS. As though that matters to me; I have a mess on my hands. No thank you, I'll pass on a redo by Jewell. My question: Why should I pay $88 to have to spend 3 hours cleaning the carpet myself and still have to deal with a stinky nauseating smell... and to experience being yelled at by the owner? A simple apology and refund was in order. So simple. Shame on you, Jewel Rug.

Alex and Yelena were fabulous. My property sparkles. They cleaned all my windows, blinds and…read morelaminate flooring. They were a pleasure to work with!

Anthony and his son Sal did an amazing job for a very fair price absolutely recommend!read more

What a great team... They did an excellent job Cleaning my Futon mattress .. Very clean and showed…read moregreat care in nit interrupting my home.. Friendly and personable and does exactly what they say they are going to do... No extras or add one... Highly recommend...

My wife and I contacted this business to clean our house. We agreed to their price and they told us…read morethey would be there at 930 Saturday morning. Not only did they not show up, they didn't even call to explain. Really one star is more than they deserve.

I had the EXACT same experience as the prior customer commented. Agreed to show up by 9:30 on a…read moreSaturday. I called because no one did and the guy "John" who I had made the arrangements with nonchalantly answered. He was a jerk frankly. Said "they" had been in an accident and one person was pretty serious and he'd been on the phone with the cops all morning. I truly hope everyone is okay IF the story was even true. I had planned a move in this week following this cleaning so all plans are detailed due to this scam. I DO NOT recommend this place at all. What a joke. Do not waste your time or dime on the call.