Matthew and his team arrived at my parents house in rural Susquehanna County. The house was in…read moredesperate need of a deep clean because my parents are elderly and unable to care for their house on their own at this point. The house is large and it was full of dust and dog hair. Matthew and his team spent over six hours doing a deep clean on the upstairs three bedrooms and two bathrooms. They also worked on the formal living and dining rooms. In the kitchen, the stove was scrubbed to sparkling brand new. They will be returning to finish the job that was bigger than we all thought and coming back biweekly to keep it maintained. I am grateful to know that my parents' house will be taken care of. It's a huge weight off of my shoulders because I live far away and I'm not able to spend as much time as needed to keep the house in shape.

High Quality. Produces excellent results. Well priced for the value offered. Very communicative.read more

Dwayne did an absolutely AMAZING job! Every stain was removed from our carpets. He was also very…read morecareful not to bring debris in the house by using shoe covers. He was friendly, courteous, respectful of our property (furniture), and explained how the process worked prior to starting. We are so happy with our like-new carpets! We will definitely be requesting Dwayne again for future services! Great job, Dwayne!!!

Don't use Stanley Steemer. New management and turnover of staff has changed their service…read moredelivery. Used them in the past because of the expert service and customer responsiveness and I never had a problem. Now with Saxton managing the office he will send a one-person crew to your house. If he does, don't leave any room unattended. The man who came didn't remove spots, damaged an expensive baseboard to the bed. There was also property missing from the bedroom. He also had issues running 2 credit cards, which should have been another red flag. When addressing it with Saxton he was dismissive and protective of his staff and non-responsive to the needs of the customer. Before the service tech left he said to stay off the carpeting for 24 hours. Since I had great service in the past I relied on that and didn't notice until late in the evening all of these flaws. No one else was on the 2nd floor and in the house and all steps were re-traced and the conclusion is that the property was missing. So if you want property missing, a below average cleaning and issues with management then take this location out for a test drive. You will be disappointed. I was an advocate of Stanley Steemer for 2 years because of the previous techs, but with what happened in July, they wont be back or trusted in the home again.

Great service! As a repeat customer, I'd recommend Phil to anyone who needs this service!read more

Chem-Dry Northeast is a top-notch, quality business! I have been using them for about 18 years…read morenow, and they never disappoint or even cease to amaze me! ALWAYS PROFESSIONAL TOO! Recently had to have an emergency cleaning done. They were there the same day, no questions asked! Oh, and they really do get out the stains!!!

dont know about them but do not hire nala's carpet cleaning service,they do a very bad jobread more

Prompt and good value We had water flooding problems with…read morethe rugs, and he came and haul them out out of our lower level, and these roads are very very heavy brought them back perfectly clean

They picked up our dirty rug, a nice wool rug purchased at Ethan Allen. It came back still smelly…read more~ our doggie lays on it. And it still looked dirty. They came to pick it up again. A week later it was returned with a strong floral smell plus our dog odor and it still didn't look clean. I gave it almost a week to see if the smell went away~ it was nauseating me. It was so smelly that it was smelling in the other room. Not wanting to experience more failed carpet cleaning from Jewell, I took out my bissel home carpet cleaner and clear water from the tap, and proceeded to try to remove the disgusting floral smell. The carpet released foamy DIRTY disgusting water; I had to go over it twice to get rid of the foam. The carpet looks clean now but I can still smell the nauseating floral a room away. I called the owner to inquire about what the " deal" was with the dirty water from my own carpet cleaner. She told me that I could expect that because I was using " steam" cleaning on my own.( No, I was using warm water) I invited them to come and look at the DIRTY water ( I saved it in a bucket), and she said her husband was " too busy". After YELLING at me, ( to which I said I felt like she was yelling at me and she replied, "YES I AM YELLING AT YOU!!!!!), she offered to pick it back up... after suggesting the problem was MY dirty carpet cleaner, and stating that they had been in business YEARS. As though that matters to me; I have a mess on my hands. No thank you, I'll pass on a redo by Jewell. My question: Why should I pay $88 to have to spend 3 hours cleaning the carpet myself and still have to deal with a stinky nauseating smell... and to experience being yelled at by the owner? A simple apology and refund was in order. So simple. Shame on you, Jewel Rug.

Alex and Yelena were fabulous. My property sparkles. They cleaned all my windows, blinds and…read morelaminate flooring. They were a pleasure to work with!

Anthony and his son went above and beyond! Will definitely hire them again and will refer them as…read morewell. Very timely and quick to respond.

Anthony and his son Sal did an amazing job for a very fair price absolutely recommend!read more

My wife and I contacted this business to clean our house. We agreed to their price and they told us…read morethey would be there at 930 Saturday morning. Not only did they not show up, they didn't even call to explain. Really one star is more than they deserve.

I had the EXACT same experience as the prior customer commented. Agreed to show up by 9:30 on a…read moreSaturday. I called because no one did and the guy "John" who I had made the arrangements with nonchalantly answered. He was a jerk frankly. Said "they" had been in an accident and one person was pretty serious and he'd been on the phone with the cops all morning. I truly hope everyone is okay IF the story was even true. I had planned a move in this week following this cleaning so all plans are detailed due to this scam. I DO NOT recommend this place at all. What a joke. Do not waste your time or dime on the call.