Everything was substandard. From the care to the treatments, food and communication. My uncle was…read morethere for 2 weeks and the whole time, we tried to transfer him to another skilled nursing home. It was a battle!!! My uncle was not receiving sufficient PT and ended up with a bed sore that has lasted a month and still is very painful!! They are clearly understaffed and the place smells like urine and poop!!! No one really seemed to care. Very sad!!

A friend was there and their neglect was unbelievable. Wouldn't let anyone I love go there. He…read moreended up returning to the hospital in an emergency surgery situation that could have been avoided if anyone had examined him.

Wolf Creek Recovery is a treatment center that puts your recovery first. Their clinicians are more…read morethan treatment professionals - they are caring, compassionate and genuine individuals. Many of them have struggled with addiction in the past and are now eager to support others. This ability to relate is so important in the initial weeks of recovery! Communication is also a top priority, not just with the clinicians, but with the family unit. I know a lack of communication has been a concern with other treatment centers, but the team at Wolf Creek Recovery will not disappoint! They know how important it is to keep in touch with the outside support system. Whether you're looking for addiction treatment for yourself or a family member, I highly recommend Wolf Creek Recovery. They offer many types of therapy and treat dual diagnosis. Most importantly, they are committed to saving lives - not just passing people through a program.

I would not recommend Wolf Creek Recovery to anyone seeking support from substance use or mental…read morehealth, or looking to provide resources to a family member. The conduct of management at this facility was horrendous with both female employees and clients. While my experience with house managers and therapists were all amazing, management and other staff carry negative and harmful attitudes towards women in what can only be described as a toxic "recovery" and workplace environment. It was common for male staff to talk about which female clients they would like to be involved with, rate their appearances, and several times upon intake of younger girls, staff was asked to not start relationships with clients. The fact that this even needed a discussion was concerning. During all of the conversations I witnessed, it was with management or other staff who were not technicians/house managers who I found to be very respectful and qualified. A client also approached me to disclose that she overheard management making vulgar comments about her mother after a family phone call which is extremely inappropriate. Male management normalised such talk and behaviour. On several instances I heard staff talking about myself and other female staff the same way. In a treatment environment this mentality has a trickle down affect and the male management who work here foster a toxic boys club environment that not only supports such behaviour with a lack of acknowledgment, but directly defends it. If a male client acted inappropriately it was defended and excused. I left after repeated advances and unwelcome behaviour from a superior which management was made aware of. I also discovered that I was not the first female employee who I know of, who had experienced this. This was a pattern of behaviour. The response was to dismiss and invalidate behaviour, allowing it to go unaddressed. Nothing was done and I had a mental breakdown. Ultimately, I was given two options, to continue working there and accept the environment as what it is, or to leave. I chose the second option. If you are looking for a facility that offers qualified care, there are plenty of other places.

I was in treatment at "P" House for four months for issues with relationship, intimacy and sexual…read moreproblems. It is in fact a very community-based facility. That means living in a community with other men from all different walks of life, geographic areas, age differences, gender and/or sexual preferences. In reminds me somewhat of a military organization, in that people from all walks of life, economic positions, careers, etc. live together. This is in fact part of the treatment in learning how to become tolerant, share community responsibilities, self-govern (to a limited extent), and become a contributing member of a community. For some it is difficult, in that they have never had the experience or requirements to do so. It's about growth on an individual basis, in relational and interpersonal skills, in self-confidence, reliance on others, and examining the basis of your specific issue. Whether it's a substance or process addiction, there are many similar foundational actions, behaviors, traumas that contribute to our (clients) issues and helps build a bond between us (clients). One of the strengths of the organization is that nearly everyone of the staff, both support and therapists have been clients at Prescott House and are in recovery themselves. This gives them incredible "street creds", as they have been on the clients end and understand the issues the clients are dealing with. They also know how to get a client to look at themselves, take responsibility, learn how to change behaviors, thoughts, actions, and alternatives to the substance/process of choice. They are active in also working with the family of the clients, (those left to sit in the mess we left), and provide a space for family members to share the impact on them and integration back into the family, with boundaries, relapse prevention programs, relationship building plans. They also use whole person approach with using various outside practitioners, from spiritual advisors, fitness/health growth, life coaching/yoga, outside activities, meditation and mindfulness classes. These are things that helped me while a client and after when back home repairing relationships that have caused trauma of various levels, benefits of continuing individual treatment plans and Twelve Step programs. This also includes building support networks both with other clients here at P House and back in our own community. I have built some very close relationships here that will be in my life for a very long time. If you are really ready to do something about your addiction, the impact on your life and the life of countless others and do some hard work and return to have a meaningful life, and enjoy each day as a gift, then I recommend that you give serious consideration to seeking treatment at Prescott House. Can your life change? Yes. Will it be overnight? No, but each day you can continue to grow a little, enjoy life and be grateful. Bob G

The Prescott House truly helped save my life. I rec'd some of the best individual and group…read moretherapy and I have exposed to several different therapy experiences. They did a great job of keeping a safe and controlled environment while also integrating me back into real life experiences and situations. Highly recommended if you are struggling with any form of addiction and are READY to get help.

They keep sending me canned text messages . I tried to call them multiple times on three different…read morenumbers. Unable to reach a single human. Each time their system automatically disconnected the caller upon selecting any of the available options. They also did not respond to emails. Then read some terrifying reviews about the owner and another associated party. No one is going to send their loved one to a facility that they cannot reach by phone.

Eric with admissions made what could have been a terribly stressful admission into a truly positive…read moreexperience. Viewpoint worked for weeks with us providing information and positive encouragement. The actual check in was perfect. Everyone there was helpful. These folks are changing lives one patient at a time.

The entire team at Backway's Physical Therapy is second to none. I was treated for lower back pain…read moreand received a specialized therapy that was catered to my injury. The experience from the front desk to the therapist was first-rate and professional. I truly felt like a valued patient, so much so, I referred my father-in-law for their services. Thank you Backway's Physical Therapy.

Amazing variety of techniques applied and such wholesome providers. A real gem out here in the…read moredesert.

First of all, Chris &,Zachary are Jewels. I would not have even stayed if it weren't for those 2…read more Collen,Issac deserve raises. Collen, my therapist,saved my life and I wish herany blessings. Kyle, kai, Alex are excellent BHTs, and Dave Seymore ok too! Jill and Rebecca, not so much. Jill's therapy style leave you feeling suicidal or homicidal and BHT Rebecca, is power crazy and a hypocrite. I learned more coping skills and my trauma therapist Collen is awesome. I'm glad I chose Decision point. I graduated and I will definitely recommend them. Just watch out for Jill and Rebecca and you will succeed! July, cuddos to you and you can cook. I think you should be clinical director. Your definitely more professional and sane.

My loved one went to this treatment center to detox and get help with his addiction. They have a…read moreclean facility, attentive staff, a great program and most importantly staff that care about the patients there. Chris from the admissions department has been very helpful and informative. Chris is very responsive and answered all of my questions. Chris has great customer service and is an asset to this rehab center. Thank you Chris

Tennell is a wonderful caregiver and made the stay wonderful. There were many others there great…read morealso, but she is a gem

I won't take a sick squirrel there. Great nursing staff working in an archaic facility. 1 bathroom…read morefor 4 people, room so crowded you can't turn around. God forbid there was a fire you would never get out. No one answers the phone or returns calls. I was sent home without further care set up.The one person room now has 2 people in it. Outrageous greed!!

Recovery from substance abuse is not easy. Having dealt with addiction with family members, I…read moreunderstand how hard it becomes to stop. With that said, at Holdfast the owners and staff genuinely care for their client's and are right beside them during recovery. At Holdfast, not only are they focused on recovery but they will give you tools to use in your life to remain sober. In addition, they are also learning to have a relationship with Christ! This treatment center I highly recommend for many reasons.

From the owner: Holdfast Recovery in Prescott, Arizona, offers a three-phase program for lasting healing from…read moretrauma and addiction. Founded by Brendan McDonough and Tim Hayden, our "Neurofaith" approach blends cutting-edge neuroscience with faith-based principles, guided by a compassionate team with lived experience to support real, lasting transformation.

LisaTJones…read more Amazing "real world" recovery program!! It's amazing the changes in our entire family, and a huge thank you to Blueprints incredible and genuinely caring staff. Very open communication and professional group of caring people who have given the tools to living "one day at a time" with the tools to be clean and free! We highly recommend this program and always knew our son was safe and in great care. Thank you for being a part of our family and journey~

I moved into the house next to this facility on South Virginia Street in late July of this year. I…read morehad a full-time job when we moved in and wasn't often at home, but I have stopped working since then due to being pregnant. I am home almost all day, every day, and am constantly being woken up at 6:30-6:45 in the morning with horns gathering those living in the facility. This honking from the vans continues every time they need to go places and sometimes goes as late as 10 pm. I have tried multiple times to tell them to stop, and it is a spit in the face to stress the importance of respecting your neighbors, and as soon as I close my door, they continue with the honking. I have called your facility and was greeted by a rude man on the other end of the line who wasn't very kind for a phone number that is meant to be welcoming addicts who need help. I understand you have probably been doing this for years, and I have been as nice as I possibly can for my own sake, but in about five months, I will have a newborn who needs all of the sleep she can get, and I promise that the first time one of your workers wake my child up with a damn horn, I will not be nice anymore. It is incredibly disrespectful, and I can promise you that I will match that disrespect with a pretty little cherry on top. If the people in your facility can't wake up on their own to go the places they need to go, maybe try training your workers to knock on their doors or LEAVE THEM THERE!! Invest in some alarm clocks! It isn't polite to anyone living around them, and I won't hesitate to get Prescott PD involved if this continues. I have already tried writing an email and am hoping to hear back from someone who has the decency the be respectful, but I won't count on that, seeing as everyone who works for this place seems to have a horrible attitude. DISCLAIMER FOR THOSE WHO WANT TO BE TREATED AT THIS FACILITY: I have no insight into how they treat the patients here, but I will say that they aren't very welcoming or pleasant. The people who work there have absolutely no human decency. They only seem to care about a paycheck, and I suggest looking around before you waste your time going somewhere that wakes you up and gathers you in a van with an excessive amount of horn-honking. If you are staying here, please do all of your neighbors a favor and wake up when you're supposed to, so none of us have to listen to the obnoxiousness.