towed my truck and didn't follow proper procedures and damaged roof and bed cover. owner was a real…read moreasshole about it and tried to place the blame on me. I filed a claim with Stellantis who owns Ram and they had there insurance carrier investigate the matter. There investigation found the Wills was totally at fault for improper towing practices and awarded me 3,300.00$. The owner is rude and hopefully Stellantis removes him from there subcontractor list.

All I can say is avoid at all costs. No need telling the story because the owner will come on and…read morecall you names or say that's not the whole story. Needless to say my rental truck is still on the side of the road 4 hours later just like Melissa said it would be. Check Google reviews and here and the over riding theme is rude. That's what we experienced before being hung up on. All good we made it to our destination in spite of them. When you're the only game in town I guess you can treat people how you want.

I was vacationing in Clayton when my car decided to act up. I took it to Phinneys and although the…read moreoffice said they were busy they did diagnose the problem within a day or two.I was very pleased with the service. I would definitely recommend them.

Richard came in a blizzard and towed my daughter's car, giving her a ride over an hour back to…read moreschool. He saved our day since we were no where nearby and couldn't help. We are so thankful for your help.

Towed car without proper verification. Illegal Tow from my commercial property. When called to…read morerectify the situation I was told the owner was out of town for the weekend and would not get back until Monday. I then drove over to their lot and to my surprise Andy was in office.

Absolutely terrible experience with the driver. 4 hours late, rude, refused to tow because I wan't…read morechopper when he was four hours late and almost hypothermic. Refused to tow me even still.

I had my quarter panel replaced and they did a wonderful job! It was in the wintertime, but it…read moremade no delay ! All of the staff is super friendly and happy to help!

From the owner: Phinn's Fender & Body is a family owned & operated body shop located in Clayton,NY. We specialize…read morein complete collision repairs including working with your insurance company to restore your vehicle to it's pre accident condition. Simply stop in leave your vehicle with us and we can handle it from there. We have a state of the art down draft paint booth for duplicating your cars factory finish. Proudly serving the 1000 Islands area since 2008!

They fixed an oxygen sensor 1 and 2. Charged me 200 dollars which is understandable but they are…read moresupposed to get me a catalytic converter. Ive called them twice and got the bums rush both times. Its been over a month and now i have to get another inspection which failed before. Dont know why they would not help and follow through with the work they promised. They will have costed me hundreds if not more in the long run. I am going to go somewhere else for any repair work. Its a small town not many choices. I only gave them one star because i didnt know it would post without a star. Mike and his crew did not follow through at all. Would not recommend this car repair place.

Honest work at a VERY reasonable price. I got a quote from a dealership for some work to be done on…read moremy truck. I opted not to have the work done at the dealership and went to Mike at C&M instead. I saved over $1000 - not kidding! No overcharging here, and everyone is friendly and honest. This is the place you want to go to get any work done on your vehicle.

This guy is amazing! After my car ran for 2 hours with the keys locked inside, I called multiple…read morecompanies , dealerships, the police, fire department and every place I could think of, no one would help me for under $200. This guy came in 10 minutes, had my car unlocked in less than 5 minutes! Really saved me after hours of being screwed! Prices are amazing! Thank you so much!!!! Highly recommend!!!

From the owner: We are here to provide you with reliable and efficient solutions for all your vehicle-related…read moreneeds. When you're stranded on the side of the road & need help with a tire or need gas to fill up, we are ready to assist you. Trust us to get you back on the road safely and quickly.

Amazing rick always helps and is honest and makes sure to do great repairs and very time…read moreefficient!!!!!!as a mother who needs transportation its very important time and quality 5

Went in for a tire swap. After 2 visits the tires were still not balanced. There were items missing…read morefrom inside the vehicle. Do not recommend going to this shop.

Our car decided it would not shift. Fred went out of this way to help us, and got us back in the…read morecar. I called the KIA dealer in watertown and would be two weeks just to look at it. Small business with amazing work ethic.

i have my inspections done there and really think they are friendly and nice. i always like to add…read morewhat can be improved upon also on my reviews and that would have to be that you cant just go there and ask for service help, they insist you call them and make appt with absolutely no human in person contact. if its a holdover from fakecovid plandemic that may be the case but they should change this policy. im giving them 4 stars because the 2 times ive been there i got something accomplished. quite honestly its not the money cause everything in Clayton NY is overpriced from gas to burgers to cars.

My husband set up an appointment for our car to be serviced. But when the day came the company…read moreacted like we hadn't made an appointment. Which is wild because the dude he set it up with wrote everything down and asked a lot of questions so it looked legitimate. We really needed our brakes done because we had to go out of town to see a sick relative with little time left. We had to go to a walk in shop and pay out the nose for a rush job. It was very frustrating on top of our worries about the relative. I guess on top of overcharging people they don't know how to keep or schedule appointments. I have to say it was very frustrating and disappointing and if I had known it was knew owners we never would have gone there to begin with. Best to stick with Trapps or one of the other companies. This one is not it. They are too shady to trust with even an oil change. Buyer be warned.

I called to ask for them to come jump my vechicle told them that I didn't have no money on me at…read moretime it was freezing cold I sat for hours already and they said don't worry about money but then when they got there after jumping it they said they need cash or card to hold and they were charging me over $350 dollars for everything! So just be careful of this company and what they tell u! They will do the work then tell u price and charge and arm and a leg!