I have worked in the auto-industry for 2 years now. This was by far the worst towing experience I…read morehave ever had. I hit a deer near the Adirondack park. It was getting dark and the hazard lights weren't working on the car and to keep the road safe we called the police to send out a squad car to keep their lights on. The officer waited for the tow to arrive. The time it took them to get to the scene was pretty reasonable. Turns out they sent two teenage kids who very obviously had never done this before. The kid was on his phone with his father getting instructions on how to operate the flatbed. After about 30-45 minutes of the kid struggling to get the car to move he told the officer that he called his Dad back and was having him come out because they couldn't figure out how to get the car on the bed. ANOTHER 45 minutes later the father showed up and was able to load the car up in 10 minutes. Here's the really fun part. The officer wrote the kid a ticket because he was legally able to operate that type of vehicle. He had a Missouri license. Even in Missouri he isn't authorized to operate a flatbed. So he definitely isn't allowed to operate in NY. Long story short the officer gave the kid a ticket. And it gets even better. The father refused to tow my car where I wanted it and told me either he brings it to his shop or he'll put it right back on the Fu***** road and I can call someone else. At this point it was almost 1am (accident happened at 8:45pm) He towed it to his shop just to have it towed to my corporate office the following day. (Basically double charged me plus hit me with a daily storage fee). They also charged me for the time it took for the father to come out to the scene after his kids couldn't figure out what they were doing. Total bill came out to $1107. Total rip off. No wonder their ratings are as low as they can get. They should reconsider staying in this industry.

I would of gave them No Stars. They sold my parents a piece of crap explorer. The windows fell out…read morewhen got home with it. The A/C and heater don't work...there's more that's broken I could go on and on. They took advantage of elderly. They should take their crap lemon car back...and refund them. Their spending more money to fix.it .who takes advantage of elderly. They got told not to deal with him cuz shady...stick to towing..not screwing the Elderly

This guy is amazing! After my car ran for 2 hours with the keys locked inside, I called multiple…read morecompanies , dealerships, the police, fire department and every place I could think of, no one would help me for under $200. This guy came in 10 minutes, had my car unlocked in less than 5 minutes! Really saved me after hours of being screwed! Prices are amazing! Thank you so much!!!! Highly recommend!!!

Jared with nny roadside recovery. Has been my help more than once. I will always recommend his…read moreservice to anyone in need. From the big stuff of broke down and needing a tow. To even the little things like some silly little mechanical stuff that seems silly and not worth to most businesses. Jared has never said "No I don't do that". His response time is impeccable. And he is very polite and always professional with more than fare pricing. You will never be disappointed. Keep him in your speed dial