Kelly Ann G. is completely correct. I purchased a new home already set up in the park with a one-year warranty in place in 2023. Within one month, the primary shower leaked all over my new floors. Initially people tried to help at the sales office but I grew so angry with the delays by the factory in Perris, (an 8-hour drive away from which their imminently unqualified workers drive from), that Robin told me, "I am not their customer" because I didn't buy direct from the sales office, but the man who installed it and sold it to me did. You need to know that the state of California protects manufacted home owners with an additional one-year warranty because without that, I saw the strategy of the factory was to outwait the warranty expiration. Their corporate lawyer told me they would no longer help me after the warranty expired and I had to remind him of my legal rights, which I'm sure he knew. I believe becaause the majority of their buyers here are seniors, they hope to dupe them. It truly amounts to elder abuse. It took me 19-months to get the shower fixed, one I couldn't use for half of the time, after black mold developed. It was so bad I had to move out. My new floor was destroyed. Along the way, the exterior paint proved defective (to which they painted it because I let them know the park was talking). The paint job the factory workers did was abysmal. Paint spattered all over the stone on the unit and pavement because they didn't use tarps, nor did they power wash the dirt off. Ultimately, the shower leakage was due to an defective install at the factory, which had to be torn out and replaced. The shower pan squeaks (it wasn't mounted correctly) and the door had been installed backwards by their factory workers, who Ros Cabral assured me were qualified to install this. They were not. It finally took an outside contractor to fix it. You should see the scraps of lumber they used to build the surround. Now, the mirror in the bath is oxidizing, the door hardware is rusting (they didn't use stainless steel) and the kitchen drawers are falling into the cabinets below because the hardware they used was so cheap. Steer clear of this company. It is and was a nightmare dealing with them. I could go on. This wasn't all. I'm looking forward to moving out of here. read more