As part of our Purchase and Sale agreement we had the opportunity to have our home inspected. We worked with Thomas H of Clayton Home Inspection. I can only say it was a wonderful 5 star experience. Scheduling was done easily through email/text and we received an electronic confirmation from his company. Payment was also very easy as payments could be made electronically, and a receipt was provided. Thomas followed up with us by text message and email prior to the home inspection. He also arrived promptly on the day of the inspection, ready to start his inspection. For the actual inspection, Thomas started from the attic to the basement. At all times he informed me what he was looking at, used a laser point to show me in detail where he was looking (I did not want to get to close to some areas in the attic as it's a small space) and even took pictures. He is very experienced and provided feedback in areas of concerns and also recommendation to reduce the chance of future failure. He was detailed, examined the actual build date of the HVAC, to even small cracks in the cement of the garage. He has many tools and even a mallet he can use to hear the different sounds material makes to check for quality and appropriateness. Outside of the house he braved the snow and made footsteps for me to follow and examined each side of the house in detail. As noted earlier throughout the inspection he would provide feedback on what he was seeing. He was professional at all times when dealing with the seller's agent and ourselves. He also allowed us to take photos along with him or make videos. After the inspection, a detailed report was sent promptly prior to the promised date. He also followed up with the Radon testing company. When asked about follow-ups regarding an area of concern that we had he responded promptly. After hours one evening I asked for some photos, and within the hour Thomas had provided me a link to access all the photos he had taken. I highly recommend him and will work with him again in the future. read more

I recently had a home inspection with Tom in the Maynard Area. I have purchased 4 previous homes and never had a better home inspection than the one i received with Tom. The home inspection lasted approximately 3.5 hours and he walked me through every inch of the home. The process ranged from the outside of the home, to the basement, and each floor of the home and then into the attic and roof of the home. Tom would answer any questions i threw at him and at each level would take time to log his notes into his computer. This time was great in that it allowed me a chance to review any questions i may have as we continued on our inspection. The best part was that i felt included in the entire process and he would take the time to explain in detail any questions or concerns. His report after the inspection was delivered promptly and had incredible detail as to any concerns he observed. He was open to my follow up phone call that involved questions from the report that i may have missed during the day. In my opinion i couldn't have spent money more wisely and received more information for the dollar to make a informed decision whether to purchase or not purchase a home. In my case i decided not to purchase and i feel my decision based on his input saved me thousands in expenses i may have spent if i had not had such a thorough inspection. Do yourself a favor and spend the money it takes to get a quality home inspector. Thank you Tom and i am sure to use your services in the future.. read more

As a satisfied customer of Thomas, I highly recommend his home inspection services. Thomas came highly recommended by a friend who recently purchased a house, and I am so glad I took his advice. As a first-time homebuyer from China, I was unfamiliar with the nuances of homes in the United States, but Thomas was incredibly patient and took the time to explain everything thoroughly until I understood. Thomas is highly experienced, and it shows in the quality of his work. He was punctual and conducted a thorough inspection of my new home. His attention to detail and expertise in the industry was evident in the detailed report he provided, which was instrumental in negotiating with the seller. What impressed me the most about Thomas was his willingness to go above and beyond to ensure my peace of mind. He didn't hesitate to spend extra time on my case, which is a testament to his dedication and professionalism. It's no surprise that he has an excellent reputation in the industry, and many people recognize his work. Overall, I would highly recommend Thomas for anyone in need of a home inspector. His professionalism, expertise, and patience made me feel at ease during this otherwise stressful process. Thank you, Thomas! read more

I wish there were a 10 star rating. As a first time home buyer, I had almost zero knowledge about House inspection. My friend recommended Tom to me. As a computer professional, I went to google and read some Tom's reviews - all are great ones. So I decided to make an appointment in Tom's website. Tom got back to me very quickly and we were able to get an appointment the next day. This is crucial to home buyer, because there is only a 7-day window for the inspection contingency. Now the best part - the entire inspection process had blown me away. During the 5-hour inspection, my wife and I were amazed by Tom's expertise, sense of humor, professionalism and patience. He even used a drone to examine the roof. I have never met any other person knowing house better than Tom. We received a super detailed report within 36 hours after the inspection, there were pictures and clear notes about the yellow and red flags. Tom was also very nice to answer my questions. Overall it was a GREAT AWESOME experience. I would highly recommend Tom to people who are looking to buy a house and even house owners seeking for advices to better maintain their homes. read more

This was our very first home inspection. My husband and I went with our realtor and my realtor was blown away with just how thorough Thomas was! We were there for quit sometime. That really made us feel he was not rushing, and really taking his time to make sure he was not missing anything! He got the report to us in less then 24 hours! He is reasonably priced (cheaper then anyone else we had looked at and their reviews were not all 5 stars, from what I have seen this guy has all five stars on almost every search we have done) Also he is so sociable and friendly! Always asking if he can explain or answer any questions! We had to bring our kids with us (even though it's not recommended) and he was so good to them! And if he was bothered, he played a real good polka face! I can honestly say if this house does not work out for whatever reason, or if we ever purchase another house again I will make sure to save his number and use his services again! So many people are looking to make a quick buck in any business, but this guy genuinely cares! We could not have been any happier with the services we received!!!! THANKS THOMAS!!!! read more

First and foremost, I selected Clayton Home Inspection based on the amazing reviews Thomas received from other potential home buyers like me. I felt confident Thomas was the right home inspector and so should you! Thomas was very thorough, taking the time every step of the way to explain what he was looking at, what he was looking for and then asking if I had any questions before moving on to the next room. Thomas is knowledgeable, thorough and patient. It was a bonus for me that I was buying a house in his hometown so I got a little extra history. Other positive aspects of working with Thomas was the ease of payment (venmo), the fact that he was accessible via cellphone and most impressive; the fact that he was responsive after the inspection when I needed my pest inspection separated from my home inspection, which he did at no extra cost. Finally, I was very impressed with how the report was laid out, how detailed it was and how simple it was to comprehend. I would absolutely recommend Thomas from Clayton Home Inspection. Support this small business and give him a call today! read more

I had a fantastic experience working with Thomas for my home inspection. He was incredibly thorough, detail-oriented, and took the time to walk me through everything in a way that was easy to understand without being overwhelming. What really stood out was how thoughtful and practical he was--not just pointing out items, but helping me to understand what actually mattered from a safety, maintenance, and long-term perspective. As a first-time buyer, that made a huge difference in how confident I felt moving forward. His report was extremely detailed, well-organized, and delivered promptly, which helped me quickly put together a clear and reasonable request list for the seller within a tight timeline. Beyond the technical side, he was also just great to work with--patient, responsive, and clearly very knowledgeable. You can tell he takes pride in what he does. I would absolutely recommend Thomas to anyone looking for a thorough and trustworthy home inspector! read more

I do not even know where to begin in expressing my gratitude with Tom. I have seen my parents have awful home inspections or seen the aftermath of not having the right building inspector. I actually just happened upon Tom during my home buying process and have hired him for 3 home inspections during my first time home buying process. He is not only knowledgeable he is just an all around great guy. He notices everything and also is real about the issues. With me being a first time home buyer and in searching in Lowell many of the home are 120 plus years old. He does not overly alarm me about issues that are essentially natural based on the age but will discuss the issues in an realistic point of view. I honestly could go on forever with actual stories of all of the reasons I am grateful to have happened upon Tom but instead please do not hesitate to email me if you need more specifics at scottryanpotter @ gmail .com. Sincerely, Scott Potter read more

Unfortunately, we have never made it to the actual inspection with Tom because as first time buyers, working with out an agent, we could't settle on the date with seller for weeks. However, I can definitely tell from our many conversations with Tom that working with him, would have been an absolute pleasure. He was extremely patient and thorough with us, and was there any time of the day to guide us on things even beyond the inspection itself. And this was all while constantly shifting dates and time. Based on his wealth of knowledge, I have no doubts that had we made it to inspection, we would have had a great experience and a competent report. We hope to have a reason to work together in the future, and will definitely recommend you to friends. Thanks Tom. read more

This is my second review about Clayton Home Inspection. We had to cancel our previous offer for buying a house, found a different house and had Tom from Clayton Home Inspection to perform inspection. Again it was incredibly thorough job. It is so important to learn about every detail in a new house even a very little ones. We got completed report in a few hours after inspection walk was finished. So greatful to Tom for everything he is done! Tom provides his customers with high quality education on multiple aspects of complicated sciences related to construction, plumbing, electricity and etc. I would recommend to all, who are looking for a Home Inspector, consider Clayton Home Inspection. I am very thankful to Tom for his nice personality and great job! read more

My experience with Clayton Home Inspection was great. I arrived at the property ten minutes earlier then the scheduled inspection. The inspector (Tom Herbst) was already there examining the outside of the property. Within minutes he pointed out a few imperfections he'd noticed Around the exterior of the house. As we entered the property he went right to work documenting every detail via a digital log, and digital camera, whilst verbalizing everything he encountered, to be sure I understood what I was looking at, before moving on. By the end of the inspection not only was I satisfied with the job done, I was also impressed. My only gripe is that I didn't know of Clayton Home Inspection and Tom Herbst years ago while buying my first home. read more

Tom did a phenomenal job inspecting our home. Not only is he a pleasant and smart person, he is incredibly thorough and explains every detail of what he's seeing. You do home inspections as a form of insurance, but with Tom you get more. You feel like you understand how your new home works, how its heart beats. That's what you get when he spends over 3 hours going through every detail with you. He also loves the history of the houses he inspects, and will tell you his experience with similar old homes. If you're buying a home and want to be sure you know every detail of what you're getting into, Tom is the guy to call. He also covers basically anywhere in Mass and RI (maybe NH too, I didn't ask him about that). read more

My husband and I were very happy with Thomas and his expertise. Buying a home is extremely stressful. Having a home inspector you trust and who knows what he is doing, makes a huge difference. Thomas is very knowledgeable and thorough! He takes his time and it is well worth it. He was able to find things we never even considered. He inspected the home as if he were the prospective buyer. He was patient and took the time to explain things clearly. We were able to look at the home and decide with confidence whether it was right for us or not. I highly recommend him. I would even consider using him just to advise on upgrades of a home I own and am not looking to sell. read more

I am a scientist and my wife is an engineer. We relocated to Massachusetts for our careers, and choose Clayton Home Inspection for our first house purchase in MA. I had been disappointed by other home inspectors in the past, missing some pretty obvious issues, but the Clayton Home inspector carefully reviewed every accessible area methodically. The inspector discussed each finding with us in detail and put together an easy to understand report. A good home inspection is very important, especially for the older houses typically sold in MA. I would recommend anyone looking for a home in my area to go with Clayton Home Inspection before signing the P&S. read more

I'm very happy with the service that I received from Tom. He recently inspected a house in Maynard for me. He was easy to get a hold of, was patient when I asked questions, and was early to our appointment. The house had been completely remodeled, so I didn't think that any problems would be found, however Tom discovered old insect damage that compromised a portion of a structural sill. Since I am a first time home buyer, he also took a lot of time to go over recommended future changes (such as extending the gutter drain spouts) and went over house maintenance. He sent his inspection report the next day and it was easy to understand. read more

Awesome experience! Tom is a true professional and he takes his time to ensure that a full inspection takes place, starting with the basement where decades of secrets can hide. Home inspections are so important and I think that the wrong inspector can cost you a lot of money and headaches down the road. Tom completed two inspections for us during our house search, one in Holliston and the other in Dedham, and we were surprised with all the detail that went into each! You can tell that he takes a lot of pride in his work. We never felt like he was in a rush or there to pass the time. We highly recommend this company! read more

I couldn't recommend Clayton Home Inspections any higher. We are first time home buyers, and had Tom inspect our house the day after we purchased it, one to learn if there were any immediate repair needs, and two to just learn how the house works. He was incredibly thorough and did an amazing job clearly explaining everything to us in an easily digestible manner. He also did a great job prioritizing near term items versus down the line items. He is an extremely nice person as well, and we thoroughly enjoyed our time with him. Tom came highly recommended to us, and I'm very glad he was the home inspector we chose. read more

Clayton Home Inspection, Tom, did a spectacular job at my home inspection for a home I am in the process of considering. He spent over 4 hours going through each section of the house. He detailed in the report for me each item of concern and identified the risk involved. I learned so much from this inspection. Tom has a lot of experience, knowledge and tools needed to ensure you get a full comprehensive report. I would definitely go back to Tom and I will save his card for future reference and share with friends and colleagues as a guy you can trust and knows what he is doing! Thank you Tom!!! read more

Tom with Clayton home inspections was very friendly and helpful. He went through the house and found every little thing that could be wrong. While going through the process he took the time to explain to us what was what and why. We received a detailed report within 2 days with pictures and everything labeled from most important to least. We even needed a last minute inspection of a structure and he came out within the hour. We had two separate houses inspected and was highly impressed with both and the price was very reasonable. I highly recommend Tom for any and all home inspections. read more