VERY racist especially Brandi she threw an invoice at me when I began to ask questions about my vehicle at the desk. Hung up on me and my father multiple times. When I came to get my car she was very rude after she threw the invoice there was no explanation of it and she told me I could leave. Afterwards when I mentioned that I was not pleased how she was talking to me she began banging on the table and screaming at me. We had a back and forth and then she came from behind the counter charging at me. Her father and brother had to hold her back then proceeded to say they were going to call the police on me when she was the aggressor. WORST EXPERIENCE I've ever had & to top it off my tires were flattened although it was never listed in the invoice and they were two new tires!!!! This is a business I would never recommend to anyone with good intentions. read more

I had my car towed to Clayton Auto Service for a diagnostic after loosing control of my vehicle while going around a curve, and was trying to go through my warranty. Brandy LIED & told my warranty that I hit a curb. She was already flustered and moving at a pace where she fucked up and misheard me. She called me back stating that the warranty wouldn't cover it because "I did the damage" I simply asked her to call the warranty company saying she misheard me, due to the fact that I DID NOT HIT A CURB. I SAID TO BRANDY OVER THE PHONE THAT I WENT AROUND A CURVE AND LOST CONTROL OF MY VEHICLE. She then proceeded to tell me that she wasn't going to call them and that she wasn't going to lie for me. I NEVER TOLD HER TO LIE. I TOLD HER TO AT LEAST CORRECT HERSELF FOR SAYING THE INCORRECT INFORMATION. She told me to deal with my warranty on my own and hung up on my face. She needs to slow down and really listen to customers instead of hurrying off the phone. They found the issue, but I decided not to move forward with the repair at that time. Instead of simply billing me for the diagnostic, they wrote rude personal comments about me directly on my invoice, claiming I was "hard to deal with" and saying they "will no longer do business" with me. That's completely unprofessional and unnecessary. All I did was ask questions and decide to delay repairs, which is a customer's right. If this is how they treat customers, imagine how careless they are with your car. They clearly don't value respect, honesty, or professionalism. Spend your money somewhere that actually deserves it. read more

Clayton Auto Service - Auto Repair Near Me - Morrow, Georgia

Brandi and the team always get me right! Doesn't try to scam you or suggest unnecessary repairs.

I was searching for repair shops for my 2020 GT500. The A/C went out and my extended warranty company gave me a list of shops in the area. This place was not listed but I called them, and they had worked with my extended warranty company before. Brandy was very friendly and helpful with my issue. I brought my car in, gave her the warranty contract number and their customer service line and she did the rest. They diagnosed the issue and immediately got the repairs approved through my warranty company. They had to order the part from Ford because they were not going to put some third-party Auto Zone parts in my car. I am very thankful for that. They got my car repaired as soon as the part came in and I got my car quicker than I originally thought. The service and the friendly all get five stars. I would recommend this shop for repairs and if my car ever needs service again, I will be back. Brandy really made it easy with her dealing with the extended warranty company. read more

It's true a family business. Brandy and her father really look out for me, they did everything that needed to get my car back up and running, and didn't brake the Bank. Thanks whole heartly for your service will be coming back.. when need be. read more

Friendly, honest, and very helpful. My husband and I are glad that we found out about this automotive shop. I highly recommen.

The only mechanic shop I take my vehicle to. I don't trust just anybody touching my truck and the crew at Clayton Auto are just phenomenal. You know how you just don't want anyone touching all over your vehicle feeling up the inside? Well they make my truck feel happy. read more

Brandy yelled at me for asking about my car. Then charged me $300 to fix it, only for it to break down again less then a month later. Terrible customer service. read more

Needed help to get gasoline out of my tank and was in a pickle and pressed for time, they were able to help immediately, if not for them and Brandy, we don't know what we have done. She's and her team are great and super friendly. I highly recommend this place. Thumbs up ! read more

Clayton Auto Service - Clayton Auto Service - Auto Repair Near Me - Morrow, Georgia

Clayton Auto Service is my go to spot for repairs. Honest and upfront about their services and always fair in their pricing. Check them out before you pay dealer prices. read more

I have used Clayton Auto for years. I have used them for both personal and business vehicles. I find them to be trustworthy and dependable.

Reading is fundamental. Since it's obvious that no one listened when I brought my car back, just as you didn't read it in my previous post ....let me reiterate. I took my vehicle to your auto shop, to be assessed by a professional. I took your professional opinion and paid for your professional repair. I then FLEW out of town FOR A WEEK LONG conference. Hence, my car was parked FOR A WEEK after being repaired. Therefore, I was unaware that there was still a problem until I returned and drove the vehicle. I did not FAIL to mention ANYTHING because I AM NOT a professional mechanic and know NOTHING about those things you mentioned. We are all human and things are missed and mistakes are made. It takes nothing to be kind to others and try to come to resolutions when issues arise. There was no reason for your daughter to be rude and nasty when I called about what APPEARED to be the exact same issue... I am NOT a mechanic, remember? I am happy that you have been blessed with a prosperous business for over 40 years and I pray that you have continued success. You had always been kind, until your response to my post. Stay blessed and stay safe. read more

I took my car in for a 60,000 mile service. They were able to fit me in that morning without a reservation. The service was excellent. The price was excellent. I recommend them highly. It is difficult to find an honest mechanic. This place will treat you right. read more

This review is long overdue! I went to Clayton Auto based on great reviews I read about them. If you want your car fixed right, this is the place you want to go. I took my car to them with so many different problems, I had run my car in the ground! I needed a radiator, catalytic converter, and mainly a cracked head gasket! Their service is definitely stellar in my opinion. They explain everything to you and they truly know what they are doing. I felt the service was expensive but well worth the cost because my car is running wonderfully now! The only negative I had was communication. The day I went to pick up my car, they informed me the cost was $250 extra than what I was quoted. Thank God I had the money but what if I didn't, it could have created a bad situation for me! Brandy was awesome and knows her stuff, definitely an asset to their business. I would definitely recommend them and would use their service again! read more