1. Clay's Automotive

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Folsom, PA

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Clay's Automotive

3.7 (7 reviews)
Closed • Closed

Services - Clay's Automotive

Auto brake repair

Auto engine repair

Clay's Automotive Photos

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Brad Smith's Service Center

Brad Smith's Service Center

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I am not usually the kind of person who writes a review. I had such a great experience with Brad…read moreSmith's Service Center that I felt compelled to write one. It is easy as woman to feel taken advantage of when your car breaks down. Life is expensive and anything that goes wrong is a huge deal. At Brad Smith's I can let me.guard down and trust the work they do and know the price is more than fair. I have used them multiple times and never left unhappy. It is refreshing in a world that wants us to have to spend more and more money.

I took my vehicle, a 2017 Toyota RAV4 Hybrid, to this repair shop for an oil change. According to…read moreToyota's official maintenance schedule, this vehicle requires an oil change every 10,000 miles when using 0W-20 full synthetic oil. However, the shop performed and charged for two oil changes within an interval of approximately 5,000 miles. I was not informed that the second oil change was unnecessary based on the manufacturer's recommendations, nor was I given a technical explanation justifying an early oil change. At no point was I advised that the service was redundant or optional. Had I been properly informed, I would not have authorized the second oil change. I attempted to contact the shop by phone and left a voicemail requesting clarification, but I did not receive a response. I believe this reflects a lack of transparency and failure to obtain informed consent for an unnecessary service. If you can't trust this shop with an oil change, image any other service.

AAMCO Transmissions & Total Car Care

AAMCO Transmissions & Total Car Care

(11 reviews)

If I could give negative stars I would…read more Avoid this AAMCO at all costs. We paid $4,452 for a replacement transmission and related work on our 2013 Nissan Altima. Over the next three months, AAMCO installed FOUR defective transmissions. Three began failing within approximately 20 miles; the fourth triggered another transmission code within 120 miles. We returned to this shop almost every week, yet they never permanently fixed the vehicle or provided us with diagnostic-code readouts. When we originally asked for a ballpark replacement cost, Bryan refused to give one before charging $310 for diagnostics. He later indicated that AAMCO's approach is essentially to get vehicles into the shop before discussing costs. We believed we were purchasing a remanufactured transmission, but we now have serious doubts about what was actually installed. After the fourth transmission failed, the shop blamed a possible programming issue. On June 19, manager Edris signed a statement saying there were no transmission codes, the fluid was clean, and the vehicle had only "minor shift issues." Despite that written assessment, AAMCO later claimed the 12-month/12,000-mile warranty was void because the vehicle was driven on a planned trip of fewer than 530 miles roundtrip. Nobody told us that driving the car, taking it outside some undefined "local" area, or declining to leave it at the shop would void the warranty. We repeatedly tried to have the recommended programming completed before the trip, but AAMCO delayed until it was impossible to schedule. After the trip, AAMCO continued gathering claim documentation and led us to believe a fifth transmission would be provided. Then, on July 22, they abruptly called the trip "neglect" and denied further warranty coverage. Apparently, a 12,000-mile warranty can be voided by driving fewer than 530 miles--even after the manager provides a signed statement minimizing the problem. The mechanical incompetence and warranty games were bad enough, but Edris's behavior toward our fiancée was completely unacceptable. While she was trying to resolve a $4,452 repair disaster, he repeatedly called her "love," "boo," and "beautiful," asked her to "hang out," offered "big hugs and kisses," joked that he tried to keep her there longer, and admitted that he was flirting with her. She was a customer seeking help with an unsafe, repeatedly failing vehicle--not someone visiting a dating service. Exploiting an already stressful situation to flirt with a customer was grossly unprofessional, demeaning, and creepy. After four failed transmissions, nearly weekly visits, months of wasted time, contradictory explanations, inappropriate messages, and a conveniently voided warranty, we are left with a defective vehicle and no meaningful relief. If you value your money, your time, your warranty, or basic professional boundaries, take your vehicle somewhere else.

Very friendly and professional shop. Repairs were done correctly and at a fraction of the dealer…read moreprice. Transmissions to brakes they do it all. I trust them for repairs to my truck but more importantly to my wife's and daughter's cars.

Walmart Auto Care Centers

Walmart Auto Care Centers

(6 reviews)

If you're looking to get your car serviced at Walmart Auto Care center forget it these people are…read morehorrible when it comes to service I already booked in advance appointment to have my vehicle serviced they only booked for an oil change but no tires for my car and I need tires they say they can't do it so here's a classic example and how to lose a customer you don't give me what I want I take my business someplace else it's that simple bad customer service don't take your car to Walmart

I went to Walmart on 7/27/24 for a tire rotation, when I arrived I was greeted by 2 service men,…read morewho at the time was very polite, one of the gentlemen walked over to my car looked at my tires and stated that one of them was not theirs, however, after looking me up in the system as well as me presenting them with the receipt it showed that I did in fact get the tire from them. The Mechanic then told me that one of my tires needed to be replaced and that I had to wait until the Manager Gus returned back to work to change the tire as well as doing my tire rotation, because he didn't want to go behind another mechanics work and that Gus was the Manager who did the tire work. The Mechanic called the Manager Gus to discuss the the issue, Gus the manager got extremely irate , rude and began yelling through the phone, I reported it to the Manager on site Zack 7/27/24 was very arrogant and not helpful at and wanted to charge me $105 dollars for a tire that is under warranty (a life time warranty at that) I asked is there any way that you can compensate me with the replacement of my warranty tire and they would not compensate or give me a reduce rate on a tire that was under warranty telling me that the tire that I have is no longer in stock and the one's in stock are a little more expensive, well that is not my fault, that particular tire was out of stock, so you going to charge me full price $105 dollars, shame on Walmart, both Gus and Zack the manager's are the worst and have very poor customer service and no work ethic at all, they're both are arrogant, rude and very disrespectful to their Walmart customers.... Do Not Get Any Auto Service from the Eddy Stone Walmart, You Will Be Disappointed

Clay's Automotive - autorepair - Updated October 2026

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