Bought whole milk dated 1/17 Had a terrible taste. I got a refund but it would be nice if I could get an Im sorry for having to taste bad milk, drive all the way back to the store, return milk, and then drive all the way over to Aldis to get milk. The nice woman offered me to get a different one, but how do I know it's not bad also? If I owned a business, I wouldn't want my customers to be inconvenienced, and I would offer them something for the inconvenience. read more

After years of using this location for Clicklist, the service is so poor I will be using a different grocery chain. My last order was missing half the items 5 was charged for, and trying to get a refund is impossible. Worst customer service ever read more

Your online pick up is CONSISTENtlY a disaster. I can get one, two errors with taking too many online orders in let's say 6 weeks but when every order becomes an issue where you can't fulfill it it's probably time to shut it down or get new management. Honestly that is a lot of error as I'm just one person. I live 6 minutes from this Kroger but after the last fiasco where every car was basically told they didn't have their order ready I'm done. I place my order 25 minutes away at Meridian Parke on 135 and no issues. I'll be trying Meijer pick up however because it's just too far to drive. No it isn't the weather or Covid or any other made up excuse. I've been trying to work with them for over a year and it's always an issue! August and issue , September an issue, January an issue. When it's sunny there is an issue,, raining an issue, snowing an issue? Overcast an issue. Get the trend? If it's employees not showing up for work let's find out why management has a problem hiring , training and maintaining help. I feel a management change is highly needed. What a joke! read more

My favorite Kroger store. It is a little hard to get in and out of and hopefully once this construction is done it will be so much better. However, it's a well organized store. And Kroger just seems to have a good selection of options. read more

Sadly, this Kroger has been on a steady decline. Weird thing is they just remodeled it. But last few times I've been there the checkout lines were backed up to the isles causing traffic issues. Today, it was rediculous, only two lanes open not including self checkout. Rarely is there a bagger. The cashier was trying to be nice but it was obvious she wasn't happy with the situation either. For the longest time, the carts all had square wheels! They finally fixed that thank God. The produce department sucks. We go to Meier for that. You pay a premium price when shopping Kroger but you certainly don't get a premium shopping experience! read more

Love / hate relationship my 1 and only complaint. Control your pickers! They are the rudest most inconsiderate bunch of idiots .how hard is it to not block an isle so that actual in store shoppers can get to what they need. I am the customer I should not have to move out of your way.build your own warehouse for picking! read more

This place is an outrage. I spent over twenty-five minutes in the one and only manned checkout line. Jane was doing her best to handle the customers while other employees were standing around with their thumbs up their asses. Kroger used to be a good grocery chain, but I'm looking for alternatives since they have no time for customers. Most of their managers are nothing more than stock boys with ties. Nobody looks around or cares about the customer. read more

Filtered water machine not working, not labeled as Out of Order, and Customer Service desk didn't seem to care. Blamed it on the vendor. It's in your business! If it's not working, label it and call the vendor!!! read more

Very disappointed in the closing of the lunch salad bar. Something quick healthy and close to work great for lunch breaks. Definitely should be brought back. ​ read more

Either No or low quality check on their produce masked as fresh. Purchased these yesterday and went to open one only to find this. This has happened too many times. I'll be refunding it to you Kroger! Low quality, not looking after the customer, and no value. "Welcome to Wal-Mart" should be Krogers new branding. I will start buying g my produce elsewhere. read more

Claybrooke Commons Kroger - No matter what produce you get they don't do proper or any quality checks on their produce. Returning it! - Grocery Near Me - Indianapolis, Indiana

I got an unfortunate case of bronchitis this week, and I was able to set up an appointment at the Little Clinic and get diagnosed in under 30 minutes! The lady that checked me in for my appointment was so kind! Rashida took care of me during my appointment, and she was very attentive and made sure to do to a thorough evaluation of my symptoms to give me the most accurate diagnosis. I will definitely be coming back to the location if I'm feeling under the weather again! read more

A little congested, but overall a good place to grab groceries. For the most part, shelves are well stocked. Employees are very friendly and helpful, so kudos to them. I feel like this location offers a lot of products that are on our shopping list. I do wish the produce section had been restocked, but it wasn't too bad. read more

Nicest Kroger I've ever been in, has hot food, a Starbucks, a really nice floral selection, a clinic, and sells clothes and has a toy and electronics department. Plus groceries. read more

Stocking clerks were standing around talking. Boxes of products waiting to be stocked blocking aisles. Shelves empty in places. I've shopped at one Kroger or another for 50 years. What we have here is a MANAGEMENT problem. This store used to be very well run. It is now a sub-par grocery outlet. read more

I love krogers grocery stores but this store I will definitely not be returning to . Let's start with everyone including the staff were staring at me as if they never seen a African american person before there were several items I was looking for because I dont know this kroger store like I know the one by me in Avon when I asked two sales associates neither one could help me . This was a very big store they even had a whole section of clothes and shoes it was a very nice store but because of the customer service I will NOT BE RETURNING I shall stick to the Avon location where I feel I will be treated better. read more

Claybrooke Commons Kroger - Grocery Near Me - Indianapolis, Indiana

This continues to happen at Kroger locations. One human being operating a check out line and everything else is self check out. The lines were down the isles.. and when you do get a chance to check out your groceries with a human being normally there's no one there to bag them either. We are paying in product prices for these services but they are not being delivered. Thank God for bid if you bag too slow then you have to wait even more for someone to come over and swipe the screen so you can continue. As if you weren't pissed off enough as it is waiting in line then you have problems with the computer screen because you're not bagging fast enough. I had a cart have for the lines were crazy, I parked it in an aisle and walked out. read more

Nice semi-new store with great employees! The employees are always welcoming and helpful while shopping. Nice selection of fresh organic produce. They carry organic and grass fed meats in the coolers, but not at the butcher counter. They do offer click list shoppers to pull your grocery orders for pick up service. They are also an Boars Head deli meats store (not all stores are). They also offer fresh made foods in the Bistro. They have a good selection of pre-made "grab and go" meals and a well stocked salad bar. They do have a Murray's cheese bar with a wide selection of quality cheeses. There is also an Pan Asian sushi bar that offers fresh sushi. read more

I'm not one of those people who shops on a regular basis, but when I need something, I typically make the drive from downtown to this Kroger because it's clean, the store is laid out well, and they have pretty much everything I need. I'm also a big fan of the signs throughout the store listing items and the row to find them in. Looking for molasses.. this saved me a lot of frustration. 48 rows in the store, not counting the pharmacy or wellness areas. The far south end starts wth the marketplace area: Starbucks, hot pizzas and sandwiches, salad bar, sushi, bakery, deli, etc. As you head north you pass the wine and liquor, kitchen goods, food items, housewares, clothing and end up in the pharmacy. This place has it all. read more

I'm giving heavy consideration to making this Kroger Market Place my regular grocery store, even if it's not the closest option. I had remembered watching the construction begin and wondering what kind of monster department store would be filling the space. Costco? Sam's Club? I also remember being just as shocked to hear it was slated to be a Kroger, and even more surprised to hear that massive Kroger palaces exist that sell clothing and furniture. Whaaaa? The place eventually fell off my radar, until I was driving south on Emerson and realized that by now it was probably open. I can't think of one gripe about this Kroger location! A contemporary, welcoming design with clean floors and wide aisles. Inside you'll find added amenities like a Starbucks, sushi bar, cheese shop, bulk options, toys, home decor and clothing. One thing to make note of was how good the "grab & go" items looked. Much more than just bland sandwiches and soups from a bag, we found pancetta brussel sprouts, truffle mac & cheese, homemade meatloaf, asparagus and portabella quiche, and chicken with rice. A bevy of tempting options in this section, to say the least. I was also really impressed by the number of gluten-free options I found while meandering. Not only is there a dedicated "gluten-free" section amidst the baking staples, but I spotted other fun options like cookie dough (dangerous), apple-cinnamon waffles, and corn dogs. I love that this location proudly supports local businesses, offering many regional craft beers and even Hotel Tango liquor. I also found two self-standing kiosks featuring food items from around Indiana. As clothing isn't something I plan on purchasing from a Kroger (I have standards), I pretty much walked right past this section. However, I did end up buying a really warm pair of tacky mittens that were marked down to $4 from $20! As someone who often makes the trek from Irvington to the Southport SuperTarget for lack of nice options on the east side, I definitely plan to be adding this Kroger Market Place to my arsenal. This is one of the nicest grocery stores I've seen in Indy! read more

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This Gas station always has a good price for the area and if you are an awards member you at least get 3 cents off. read more

Claybrooke Commons Kroger - Grocery Near Me - Indianapolis, Indiana

I'm trying to expand my reviews as I get in a restaurant rut and it's hard to get out of. This place is close to my kids school so I stop by here on occasion, pretty nice, pretty, pretty nice. Fresh veggies in the front, pizza shop, deli, sushi bar and cheese area that is excellent. Booze follows up before the meat selection with anything your drunken self could desire, huge selection of all libations. Place is open 24/7 use your Kroger card to save .03/gallon on gas, super job they did here, much better than the Kroghetto in the city. read more

The store itself is nice and organized..the pharmacy on the other hand is terrible..employees are rude, inattentive and disorganized..

I bought flowers from their floral department and they smell and look amazing. The attendant that helped me was extremely friendly and helpful. I appreciated the ability to surprise my fiancé at an extreme convenience. It helped make up for the nasty Starbucks we received from the shop inside Kroger. read more

Claybrooke Commons Kroger - a bouquet of flowers - Grocery Near Me - Indianapolis, Indiana

As a chef I love to do all my grocery shopping late at night so no one bothers me as I sit and listen to my audible and fondle raw fruits and veggies looking for the best ones. I have been to many a grocery store and I can say hands down, that I prefer Kroger over Walmart, Meijer, or Target. This Kroger when I go into it has to be one of the cleanest stores that I have shopped in. Let's not forget about the thirs shift grumpy people, I have yet to run into here while shopping they are always so helpful. read more

Parking is usually a hassle. The store is clean and the staff has been doing a good job keeping the shelves stocked. I have been able to get turkey, chicken, and beef all hit one week during our stay-at-home prison type order. read more

Ordinarily I would consider yelping about a grocery store to be stupid but this place is awesome! I drive out of my way to go here. Last time i got fresh sourdough bread, fresh swordfish filets and raw oysters! You cant get raw oysters anywhere! The "market" part is so worth it. Keep up the good work kroger! read more

They built a nice new huge store not so long ago and it is still kept very clean, well lit, and a nice well planned store. Plenty of parking in their giant lot. All the food items you can want, a deli, meat counter, hot food lunch area, bakery, pharmacy, and much more. Prices are as expected and as low as any of their competition. I think their butcher shop and deli has some excellent meats to choose from. The check out lines usually more quickly, and the store is easy to navigate and find what you need, even being such a large store. The staff are nice and can quickly point you to where specific items are. Nice place to get some groceries. read more

Claybrooke Commons Kroger - a gas station - Grocery Near Me - Indianapolis, Indiana

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I just want to say the staff here is FANTASTIC!! I usually do my grocery shopping early in the morning, anywhere between 6-7:30 am. All the workers greet me with a smile and say good morning! Truly makes my day! I am also impressed with the Clicklist feature. (Online grocery order, workers put groceries into your car) The service is great for my boyfriend and I if we are super busy that week and don't feel like wasting time in the grocery store. I can only imagine how beneficial it could be for a parent of young children. $5 charge for this service, which I think is reasonable if you are buying $150-200 worth of groceries. On the other hand, I give this Kroger 4 stars due to the outside cart areas being jammed packed. Not so much early in the mornings, but if I stop by after work I usually can't even fit my cart into the covered area. read more

I love Kroger Marketplace! This location is super nice! They always have new cheese samples, which I love! It gives me a chance to try new cheeses all the time without wasting $7-$20 on cheese I may not like. The store is always clean. This location has a cafe, Starbucks, a sushi counter, and much more! I hope all locations upgrade to Marketplace. The shop online pick up curbside (parking space) is a great time saver. It's fab-u-lous! read more

Gucci Kroger. That's what they call it. Yeah, it's pretty fancy. I hope they can sustain the stuff that makes it unique, like the cheese shop, pizza oven, and sushi bar. Great seasonal section the the left rear - Valentines, Easter, Halloween, Christmas, and everything in between - lots of seasonal snacks and home decor. You must try the online ordering. You can order supplies at home anytime and schedule a pickup. My favorite is online ordering at 10pm with pickup the next day after work. It's fantastic to stop by Kroger on the way home and have someone bring me a car full of groceries without even leaving the car. read more

I don't leave reviews for grocery stores, but this place goes over and beyond. The deli and bakery departments are especially fantastic, as we became regulars to them and they always offered my two year old son a free cookie. Seems small, but it made grocery runs so easy. Solid meat selection, great beer selection, and customer care that seems to actually care. read more

I always shop at this Kroger, simply out of convenience, but today, they made me a devoted shopper! I left a bag of shorts yesterday in the self checkout. I called today once I realized the mistake. I was expecting a million questions, but no. They said bring the receipt and grab another pair. I walked in and got shorts and that was it. Laila, the customer service rep, was SUPER friendly. It was easy and they really seem to care if I was a satisfied customer. Always going back for sure. read more

Kroger took forever to build its new location across the street from the current. Kroger Marketplace - this is the first location in Indianapolis and serves as their new business model to complete with places like Meijer and Target. This place is huge. A lot bigger than any other Kroger that I have ever been in. They have a great selection of produce in both your typical as well as an expanded organics section. This location has a Starbucks as well. The area where Starbucks is, is like a dining area. They have a salad bar where you can grab something to eat and actually sit down to enjoy it. The cheese shop in there is pretty impressive too. Offering options that you may not find in other grocery stores. They have an expanded meat department; however I have yet to actually purchase anything from it. The entire back wall is made up of the meat and dairy departments. Which means that the center is everything else. On the north end of the building you will find an expanded pharmacy department as well as their Little Clinic (to compete with Walgreens and CVS). They also now sell clothing as well...though its a small section and consists of brands like Wangler and Lee. I feel that the brand selection at the new Marketplace has doubled from what Kroger normally carried. I find that I am drawn to the Simple Truth brand which consists of natural and organic options. The place is remarkably clean for not only a Kroger but one that is as busy as this location. The bathrooms are kept clean and fully stocked. The staff I cannot comment on as I haven't really dealt with any one person before. I typically use the self scan and as far as getting what I need...I am pretty self sufficient. This location also has the feature where you can order online and they bring it to your car. I have not done this yet...and I honestly don't think that I would. I just don't know how I feel about someone picking out my food. What if they pick something less fresh that another? They also added a Kroger gas station out front as well. When it comes to food, if you cannot find it here then chances are it doesn't exist. read more

Got Starbucks, good collection of dry fruits and salad bar. But the staff is not helpful. Either they are racist or they are unmotivated, whichever way u look at it they are not happy to see me. read more

This place is HUGE! There is an assortment of everything. Sushi galore, soups ready to eat or in containers for work or home, tons of stuff! There's even a Starbucks inside and they pass around all kinds of samples, plus if you purchase at the Starbucks, you can also pay for your grocery items using your Starbucks reward card and accumulate extra points! I'm loving this, wish we had this down in FL read more

Claybrooke Commons Kroger - Kroger Market Place and Starbucks! - Grocery Near Me - Indianapolis, Indiana

This brand new store is really great. Really awesome produce section, deli, Starbucks, clothes, makeup, everything. Wide aisles, clean store, everything you need is here....except tires...didn't see those but I wasn't looking that hard either. LOL. I think you will really enjoy shopping here. The entry and exiting of the parking lot is the worst aspect of this store, IMO. There are a lot of "DO NOT ENTER" signs as you have to be very careful where you enter and how you exit. They also have an Online Order pull up station in the parking lot that I'll have to take a picture of. They just opened it and I haven't seen anyone use it yet when I've been there. It takes part of the parking lot up, which is a downside, but all in all this store is great. read more

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Ok one of the only questions that remains is what this store doesn't have? Loaded with a huge variety of departments (Wine, Hard Liquor, Beer, Seafood, Meat, Bakery, Deli etc) too many to mention, this location carries some very unique finds. After being to quite a few specialty stores, then Costco, then Sam's and I can still snag some unique items is saying a lot. Each time I have been there they have been quite busy, but the store always seems very well staffed, so the crowds haven't been a problem. Be sure to check out their website for many Online services offered, such as; Deli/Bakery Ordering, Digital coupons, Gift Card purchases, a Mobile App, Shopping List feature and One feature I have not checked out is the "ClickList - Pick Up at Store". they have dedicated drive thru lanes at the North end of the parking lot where you notify them and they bring your order right out to your vehicle...Sweet! Unless your looking for a tiny little Mom & Pop store, check this place out and I think you'll be impressed... Yelp #65 03.13.17 read more

Always bagging my own groceries and customer service needs a big improvement! I avoid this grocery store as much as possible

Bigger can be better, but it can also be overwhelming/daunting and tiring too. I am not sure if I want my Kroger to become more like Walmart. I still like smaller grocery stores because they are not annoying, obnoxious and arduous to navigate. This Kroger has relocated to directly across the street from their former location. The move was ongoing process, as they had to build a giant complex from scratch to fulfill their vision. They do sell gas there now, so that is a plus because Kroger offers discounts on their gas if a Kroger card is used. Another gas station in that part of town was also appreciated and needed. They have expanded in other ways by selling more items in the store like for example - clothing. The clothing seems to be of fair quality. The problem is trying to find everything you need in a reasonable amount of time just short of having to apply for an address change. Grocery shopping is really one of my least favorite must do activities/chores. When it comes to shopping, many times I just want to get in and out of a store. When a store is too big, I feel like I get lost backtrack, or just go into a time warp. What should have been a 30 minute trip, ends up being an hour+ trip. As the days wear on, I will continue to frequent Kroger, as it has become my 'go to' grocery store. I suppose the jury is still out in many ways, so hopefully Kroger will continue to be successful and improve and/or thrive. I know they are definitely giving the Walmart super center located across the street more of a run for the money as well ! I can honestly say that I absolutely have no problem with that ! ;o) !!! ***** Update: Their new curbside grocery service Clicklist - is an interesting and handy concept. It's very new - in the beta stage. I tried it one time. It has a few glitches to work out, but for the most part it's a great idea mostly in theory at this time. They are still under construction working on an area right next to the store, where cars are to park when picking up their grocery order. Once they get the rest of the program and pickup system ironed out, hopefully it will run like a well oiled machine. The order and pick up turnaround is approximately 24 hours at this time. I didn't realize when I picked up my groceries that I was supposed to call first. They gave me a pick up time so I just assumed that I was to show up at that time. Of course when I got there I realized: How do they know I'm here? So I called inside the store from my car and then someone came out to meet and greet me. My groceries were ready to go to be loaded in my car. You pay when you arrive to get your groceries. The person takes your money or credit card at that time. They already factor in your Kroger savings card when you place your order on line. The first order I made waived the service $5.00 service charge. They also took $10.00 off my first order because I spent over $50.00. I hope they continue to offer money saving incentives for this service. If they do, I will definitely keep using it. The website is basically pretty easy to use when ordering your groceries. It will keep your previous list in your favorites file. You can click on any one of those items for a repeat order, and then also add other items as you go along. It will take a little time to set up, but once you have a master list, you should be good to go. read more

Yet another store with overpriced garbage. They built this thing where it's horrible glow is visible and I hate it. I've been to a Kroger twice in my entire life and the second time it was an emergency. Kroger's is the worst grocery store of all the major chains. read more