Norris Tire is outstanding in every way: my check engine light was on and I scheduled an…read moreappointment for service, using their convenient online appointment scheduling in the middle of the night. When I dropped my car off the whole team made it effortless and I was offered a free coffee or cold beverage. They called and texted me a summary of services needed. Becky, Shannon, and the super helpful guy at the counter (I can't remember his name) turned an unexpected auto repair into no big deal. Thanks again Norris, I will be back.

We had a tire suddenly lose a lot of air. As suspected, it was a nail, a big one, and tire needed…read morereplacement. We were in and out in a little over half an hour. Appreciate the veterans discount. This has been our goto place for decades. Highly satisfied.

One star is too high of a rating. This is the worst service I've had of any kind in Champaign. The…read moreprice went up twice, doubling the second time. My car was there from 8am to 5:45pm, 45 min after closing, because I demanded my service was finished. I was also originally told my service would be done in 2 hours, which turned into 4, and then became 6 with a new found issue. UIUC students, do not go here. Do not find out how to get screwed over the hard way.

If you have an Audi this is the place to go. I will never take my Audi to any other mechanic…read more Before I found Ricks I only took my car to an Audi dealership for all issues oil changes anything I needed for my Audi. I was getting ready to leave my house one day and my engine light started flashing. When I turned off my car coolant went everywhere in my driveway. I had it towed to Ricks and he took his time to diagnose my vehicle and was very detailed with issues going on. Anytime there were concerns or issues he called me every time he was getting ready to start on another problem he found. I love they keep communication with the customers and make sure to ask if it's ok to proceed with the purchases as well. Everyone in the office is very polite and professional. The knowledge the mechanics and the owner have with foreign cars is amazing. He also informed me of a correction of wrong information the dealership was giving me about maintenance with my Audi as well which may have been the reason my car was having the oil and coolant issues it was having. Thank you so much for saving my car. I definitely will be only be bringing my car to this shop. It was 2 weeks ago I got my car back and I have nothing but positive outlook towards this company and staff and am very thankful I found someone I trust with my car.

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Horrible experience working with this Firestone. Firstly, they quoted me an absurdly high price for…read moretheir recommended service and upon negotiating the quote they were able to decrease the price immediately. This screams scam. Secondly, I paid almost $200 for a diagnostic, far over market value in this area. Thirdly, after bringing my car into the dealership for the service, it became apparent that Firestone had provided me with an inaccurate diagnostic of the issue. After completing service with the dealership, all problems were fixed with my car proving that Firestone had been incorrect with their diagnostic. I tried to get a refund but they would not admit their mistake. Horrible experience, do not come here. Go anywhere else for car troubles.

Greg and his crew are honest, fair, and do quality work. I took my Chevy trax in for a turbo issue,…read moreand they were able to diagnose the problem before the Chevy dealership was, for a FRACTION of the cost. *Wound up saving me over $1400*. I don't know much about cars, so it was even more meaningful to have an honest mechanic who could pinpoint the issue and not try to sell me a bunch of garbage. Important notes: *Excellent and honest mechanic shop for people who don't know much about auto repair *Family owned and operated for over 30 years *Actively engaged in the community and supports military members and their families Whether I need tires, brakes, or just an honest diagnosis before taking it into the dealership for "recalls", I take it to Greg's. I can't afford not to!

I have been going to Greg's for service on my camper for several years. His work is excellent and…read morereasonable.

Recently I was on the hot rod power tour with my 63 Impala SS and had an air shock that developed a…read moreleak. I was 2000 miles from my home in WA state and needed help! I found Reds muffler shop and the folks there were eager to help out a fellow "car guy" It was great to meet the gang there and learn about the family history of the shop. What wonderful people! If there was a way to give them a 10 star review, I certainly would! Yesterday, I fiinished up my 9000 mile trip all around this great nation of ours in my 63 yr old car thanks to the help and kindness of the folks at Reds muffler shop and others along the way. THANKS from "Waylon wires old iron" on youtube.

Dropped of my car in the morning, got a call shortly after explaining the issue with photos and…read morevideos sent. Muffler was repaired by the afternoon.

Because he is a one-man garage, he can be busy sometimes. Nonetheless, he communicates well and…read morerelatively quickly. He does good work.

I had a great experience with Average Joe Auto Repair. He was very communicative throughout the…read moreentire process and kept me updated every step of the way. Even though he wasn't able to repair my vehicle because it required equipment his shop didn't have, he was honest, upfront, and referred me to a shop that could. He went above and beyond to make sure my car got where it needed to be, and I truly appreciated his kindness and professionalism. It's hard to find honest mechanics who genuinely care about helping people. I highly recommend!

Oversell, brake rotors bounded with brake pads replacement, which is called "store rules". They are…read moresuggesting to replace brake pads without giving thickness measurement even asked to

Starting from 2023, I brought all my car to Dynotune. Porsche, Alfa Romeo, LandRover, Lexus, Audi,…read moreMazda..... Timing belt, AC, water pump, Coil Over, custom alignment, swaybar, seals, head job. From basic maintenance all the way to dissemble and repair the engine...... 100% satisfied with the service and speed. The owner, Drew has always be nice and honest to me. He would get up and be in the shop from 4am to 7pm and even use his weekend when the repair take longer than expected. Thanks for Drew my project 944 turbo can be back up running strong again. Reasonable price, quick turnover with good quality

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

Long's Garage whole team is friendly, attentive, and knowledgeable. They've gotten me in quickly in…read morea pinch several times, and they communicate often about what's going on with your vehicle. HIGHLY recommend.