Fantastic customer service! Today, I was in great need of a last minute document delivery. Three…read moreother Kansas City services turned me down. I finally called Via Courier and talked to Jason. Somehow, he managed to figure out how to get a courier to pick up a contract and deliver it before the deadline. I hope to use them again, but not so last minute!

From the owner: Via Courier is a third generation, family-owned courier company based in Kansas City. We provide…read more24/7 scheduled and on demand delivery service to hundreds of towns and cities throughout the Midwest, primarily the states of Kansas and Missouri. We serve a variety of industries including banks, hospitals, pharmacies, laboratories, and restaurants. As an authorized TSA-IAC certified airport courier, we also offer airport delivery solutions. We have been the trusted carrier of the banking industry in Kansas City since 1978. Let us earn your trust as well.

Very nice professional company. I informed up-to-date on completion of job. Everything was taken…read morecare of very nicely.

Horror story with Riley's!!…read more *** DISCLAIMER. I REALIZE THESE ARE USED APPLIANCES WITH SOME RISK. THAT IS NOT MY ISSUE HERE**** I bought used appliances back in December 2021. They were initially delivered Dec 9th. I bought the appliances because I had a new tenant from out of state and she had been living in a hotel with a new job and basically had no furniture no appliances. Nothing to speak of. When I reached out to Riley's they were very helpful at getting me a decent not great price on the refrigerator, washer, and dryer. You can note the prices in my screenshot. The horror begins approximately 14 months later. THE WASHING MACHINE FAILS FEBRUARY 11, 2023 I call Riley's and they go to the house. Chris calls me and tells me they couldn't work on it that day because they need a special tool that they didn't have with them, and that tool is at the shop. He told me they would return the following day. That isn't what happened. They went back that day and picked up the washing machine, repaired it and delivered it back the next day without ever telling me anything. They charged me a pick up fee, a delivery fee, as well as parts and labor for a grand total of $255 on a used $320 machine that broke after one year! The only time I was informed of anything is when the bill came. Which I paid!!! I was not happy about it and let Teresa know. She told me Chris would call me that afternoon. He never called! THE STORY DOES NOT END HERE!! July 2023 the washer fails again, I call them up. They do go out for free, I will give them that, and tell me that it's going to be probably $400 to repair!!! Along with a pick up and delivery fee!! When I am speaking to Teresa on the phone she tells me it just isn't even worth it to fix it, I agree and tell her it wasn't worth it the last time in February. she replies yes it was. I responded with $255 to repair a $320 machine that is not worth it. THE BEST PART!!!! Teresa then tells me. I DON'T WANT YOUR BUSINESS!!! she hangs up She didn't need to convince me to try her business again or to convince me not to use it. It is a no brainer. I only hope that others will take my experience and maybe decide for themselves. Do they want to be told by Riley's "I don't want your business"

SAME DAAAAADGUMMED $#@%*&*! complaint as all the others on here--STUCK at the ST.Joseph 'delivery…read morestation for DAYS,then shows on tracking "out for delivery " several times--the truck DRIVES BY our house,claiming "he can't get in the driveway"--a BLATANT LIE--and takes it ALL THE #%$@! WAY BACK to ST Joseph--where the 'wash,rinse,repeat" cycle starts ALL %&$#@! OVER AGAIN! Nearly a WEEK of this going on,carryin our heater around in the back of his truck like a whore in a police paddy wagon. While we FREEZE our A$$E$ off in here WAITING for the DAAAAADGUMMED thing to be DELIVERED!! I wouldn't let this company HAUL MY TRASH!!

Fedex left my packages from walmart at someones garage. We DON'T have a garage. I called walmart…read more Now today fedex left my packages at a neighbors house who had moved away, (a empty house on Maple street.) My house is on East Nelson. Luckily another neighbor seen the packages and seen it had my name and address on it and gave it to me. Usually Fedex is good at delivering my packages, what's going on???