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    Clausen Robert, CPA

    5.0 (1 review)

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    5 months ago

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    People searched for Accountants 106 times last month within 20 miles of this business.

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    American Marketing & Publishing

    American Marketing & Publishing

    2.4
    (65 reviews)

    I am very pleased with a American Marketing & Publishing…read more And the homepage books are awesome Everybody is very friendly, and they go to the extra mile to take care of the customer

    Company refuses to accommodate ADA hearing disabilities. In fact, completely ignores requests for…read morework arounds then places blame on client for company failures for basic accommodation requests. Schedules calls that they never make. Do not communicate from one team member to another. Do not clearly communicate with client. They canceled my contract two days before a Google 360° video shoot costing my business serious financial losses due to having to close the business to accommodate this shoot. They claim the cancellation was due to my refusing calls. Except I have proof no call was refused. In the course of two weeks one single call was missed. This call was during a time I was unable to answer and it was communicated with company. The actual reason they decided to cancel my contract was because of my frustration with their lack of organization and communication with their other team members and the muddy information being passed me. Nothing I was told was correct or could be depended on. Nothing I asked to be done was done. The only thing I hired this company for was SEO. Yet they failed to document this, instead they treated me like I was too dumb to understand how to set up listings for my business (these listings already existed), then when I tried to get what I paid for to be done. It was met with silence and finally my contract being canceled. The proof of their lies, failure to adhere to ADA hearing accommodations and causing my business financial losses has been sent to my attorney. It's not ok for anyone to do what they have done to my business. They claim they will proceed with the 360° video as scheduled but I highly doubt this will happen considering their track record to date has been abysmal. I would steer clear of this company. There's independent marking firms that are actually good. This is not one of them. And further proof they know they are not a good company is they have disabled reviews on their company FaceBook.

    Clausen Robert, CPA - accountants - Updated August 2026

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