They will do the bare minimum at all times, my grandfather went from independent living to memory…read morecare, and did not give us proper moving instructions like what we would need, who would be helping with the move, etc. the past 3 times I've visited he has not been shaven, and the staff did not help put in his hearing aids. Overall, care got significantly worse, and staff is not attentive or helpful

This is a great place. They took care of my dear mother for two and a half years before she died…read morelast March. Having once been in the seminary and a pastoral minister, I've been in and out of a lot of nursing home senior living facilities. This place is tops! Really! All the staff are extraordinarily kind, warm, patient (no pun intended) and attentive to the needs of the residents. My mom couldn't have been better cared for. They always looked in on her to make sure she was alright. They treated mom (Marie) with dignity and respect, patience and kindness. Although once sponsored by the Lutheran Church, they have a very Catholic presence. The Diocese of Cleveland provides a priest to offer Mass there every Sunday, and they have a wonderful sister (nun) from Africa who is the coordinator. When mom died, I gave her whatever she wanted from her room. The food seemed adequate. But the most important thing was the atmosphere of real care and concern. It's nothing short of remarkable.

My grandfather has been receiving excellent and exceptional care here. For the multiple times he…read morehas had to come back after a stint at the hospital, we always request that he come back to this facility. Administration is excellent and so caring. It's such a relief to find a place where we can rest easy knowing he is being taken care of! Thank you!

Changed ownership, not sure if inside has changed. Focus on just maintaining most residents. Poor…read moreactivity an therapy programs for residents; saved for outpatient rehabilitation

This place is AMAZING. AREYOU KIDDING? They care SO MUCH! Well-staffed. Gourmet food. (the…read moredesserts are presented on doilies, people!) I mean, come on. The last place I had my father in for a stay in rehab thought sandwiches with a side of Cheetos was an appropriate dinner for the sick and healing . The rooms are a little cramped here in rehab. A bit of jockeying of wheel chairs to get around. But all-in-all a truly a lovely place for your loved one.

My father was here and now has COVID and is in hospital. Facility only concerned about money…read more Enabled and allowed excessive alcohol abuse. More troubling is my father has cirrhosis and they still did nothing to help. Medical director even stated the use of alcohol was so high the entire hallway smelled like alcohol, but Ennis gladly allowed it as they were paying customers, health and wellbeing be damned.

This is a Federal Government agency, part of the US Dept of Veteran Affairs - Readjustment…read moreCounseling Service. Providing counseling services, evidence-based therapies & Veteran / Military Servicemember benefits support. For 24/7 National Calling Support / Questions / Info, Call 877-WAR-VETS

Absolutely love the staff. Their dedication even they have seen so much illness, and death happen…read morein through their lives as

My father was recently a patient here and spent his final days in peace and comfort, thanks to the…read morehard-working and compassionate staff at Holy Family. The nursing staff was responsive to his every need and checked on him frequently. The pastoral care he received was equally wonderful. Sister Margaret Mary, in particular, was so warm and loving toward him, and I was touched by her kindness. I'm sure she brought him much comfort! In addition, I was pleasantly surprised by how the staff took such good care of my family and I while we kept vigil in my dad's room. Between my brother, my mom and myself, we never left his side on the weekend he passed. The staff saw to it that I had a pillow and blanket to keep me comfortable while I slept there overnight, and they also brought me a phone charger when I needed it. One day, a staff member cooked my mom a grilled cheese sandwich just for her, because she knew she needed to eat. They promised us they would do anything they could for us, and they certainly did! When my dad passed away, we were all given a hug by our wonderful nurse, and given reassurance that he was no longer in pain. I could tell that one of the other nurses present was fighting back tears, which touched me, as well, knowing that I was not alone in my grief. I really just can't say enough good things about the wonderful people working there who make it their mission to provide comfort and care to their patients and their families. And the facility, itself, is beautiful, clean, and well-maintained. Nobody wants to have to bring their loved one to a hospice, but if you should find yourself looking for a facility to provide palliative care for your family member, you really couldn't ask for a place better than Holy Family.

I see my prior review of Ames was almost exactly five years ago - when we were here with Dad. This…read moretime, I was here to watch Mom finish her living. It was exactly where she would have wanted to be. However, she lost consciousness at the hospital and never woke again to participate in the decision. Mom was transferred here after a horrible experience at St John's Hospital. Please read it if you ever would consider choosing to go there. It will change your mind. Anyways, we were so glad to make the drive here, knowing it was a beautiful place - especially compared to the hospital. We had had to wait for a room to become available = that's how preferred it is for ending life. Mom's stay here was so very much like Dad's - almost eerie. Both were transferred from a hospital and arrived on a Friday. We were in a different wing this time and the set up was simply perfect for the large number of family members keeping vigil. Mom had a room with her bed and several chairs. And the staff brought enough folding chairs so we all could sit together at times. There was also a little lounge-like room 2 doors down where we could take a break and also grab a nap. Mom had a TV in her room and we all gathered to watch an OSU football game. She would have loved it. (Of course, OSU won). My brother and I were the only ones who spent the first night. He slept in the lounge chair in her room. I found a soft near the front door. Family joined us with coffee and breakfast and we gathered in the kitchen area. We also had my one niece's in-laws stop by and give their support. We spent the day keeping each other and Mom company. The facility has plenty of common areas with seating - but we mainly stuck to our 2 rooms. There are also shower facilities that I finally used after several days without a shower - between here and the hospital. The only complaint I have is the difficulty coming and going. I had to run out to the store and told the lady watching the door I'd be right back. I was gone a little over 30 minutes. You have to be buzzed in which I understand, but she made me sign in all over again and acted like she never saw me before. Also, there is no way to get in at night as no one answers the door bell or knocking. We figured out quickly to let each other in and out the side doors signaling with text messages our returns. My sis in law, older niece, brother and I stayed over Saturday night. It was early Sunday morning that Mom died. She last one hour longer into the early morning than Dad did. We had to wait over an hour for the funeral home to come. Then we said our last good byes as Mom wanted to be cremated. It was a blessing in the end - but still very sad. Mom was 89 - less than a week from being 90. She led a full life and had lost quality of life by the end - so it was time for her to go. Ames provide a comfortable place with beautiful, caring people working there. They were so good to Mom -and also to Dad. They treated our parents with respect - as if they were their own parents. I can honestly say - if I can't die at home, I would choose to die in a wonderful place like this. But most importantly, it allowed Mom to die surrounded by the people who loved her most.

My family cannot say enough good things about the love and compassion the staff shared with our…read moreloved one. I can't even fathom how they put together such a great team. From the Doctors and nurses down to the helpers and cleaning staff every single person was exceptional. The place is spotlessly clean, has different rooms and areas for all of your needs. I would not hesitate to place a loved one there .

Excellent care provided at this hospital! Great, caring, highly attentive staff! Also, good…read morelocation!

Sharon personally invited my family to tour the floor. I rearranged my life, cleared my schedule,…read moretook time off work, and even brought my elderly mother along--only to find that Sharon had vanished without a trace. No apology. No explanation. Just gone, like some petty, salaried ghost. It's astounding how someone can collect a paycheck while contributing absolutely nothing, all wrapped in a performance of disdain and a permanent "F*** You" glare. If Sharon is so miserable in her career--and clearly in her life--perhaps she should consider retirement instead of weaponizing her bitterness against families who are already under unimaginable stress. Her presence feels less like professional support and more like an act of emotional sabotage. If I had the authority to revoke her nursing license, it wouldn't be today--it would have been the moment she first decided contempt was more valuable than care, probably sometime in the 1980s. And let's not forget the time she forgot to hang up the phone, allowing me to overhear her casually label me a "B****." That tiny slip perfectly illustrates the daily theater of disdain she orchestrates: a culture of cold judgment, passive aggression, and thinly veiled hostility. Grace Hospital should be mortified that this is the face of their intake department. Sharon turns what should be moments of guidance and support into exercises in humiliation. Families deserve compassion, patience, and professionalism--not a masterclass in petty cruelty from someone who clearly delights in making others feel small. If I never return to that floor, it would still be far too soon.

If you are a minority woman this clinic is for you. I have struggled finding a OBGYN at Cleveland's…read moremajor hospital systems that look like me in the past. I know how important it is to advocate for myself especially when it comes to my health so once I found out they accepted my insurance I scheduled right away. They were able to get me an appointment within the same week. I saw NP Marshe and she was so thorough and kind. It was so easy to talk to her and she explained everything to me and really listened to my concerns. The office atmosphere is top tier the decor has meaning and statement pieces throughout the entire office. I love the intentionality behind the space. Check them out as they are all wonderful professionals.

Today was my first visit. I met someone at a community event a long time ago who spoke well of this…read morecenter, and a seed was planted that day. The Village of Healing Center is the first and only clinic for Black women in Cuyahoga County. They have services for pediatrics, mental health and gynecology and obstetrics. They also have primary care services. They cater to the black woman holistically. I am so glad I finally called and made an appointment. I was nervous at first as I prepared to switch doctors, and hoped I made the right decision. All that concern left once I entered. The young lady who welcomed was so kind and genuine and she said she was so glad I came. She knew I was a first timer and explained the process to me. The artwork is beautiful and every exam room is named for a different medical pioneer of color. It was cool to read the different stories. My provider was so dope! She was patient, kind and so understanding. She was encouraging and a great listener. I already made another appointment, and I am actually looking forward to returning.