I was honestly scared to come in here after the bad reviews I read lol. but I gave it a shot to come in. (To get my nails taken off) I definitely did feel rushed and the guy who did my nails was running all over the place and he was nice to me. I was a little surprised it cost $12 to get my nails taken off. The place was really pretty though not gonna lie. I definitely feel like the workers there are more focused on getting the job done rather than the costumer service. read more

The service was absolutely horrible. The nails technicians were rough, rude, and disrespectful.

Everytime she does my lashes my own lashes come out due to poor application. I only when back again after the first time it happened cause I assumed I removed them wrong when it's her. Sh puts them way to close to my lid , it's super itchy and the process is horrible she stretches your eye open to far to attach the lash nearly to your lid. They should just focus on nails and nothing else there. AND ITS ALWAYS IMMEDIATELY ITCHY AFTER. read more

Before you read this review, let me help you identify the nail tech in question. Her name is "Bella." And if Bella magically switches to a new American name next week, don't worry, the description won't change. She's about 5'0", wears glasses, and always giggling. Her lips are so dry they look like they're going through a drought advisory, cracked like a summer sidewalk. She wears glasses. And when she smiles? Let's just say it looks like she's got 82 teeth in there and they're all doing throwing up GD, BD, and the Moes at the same time. Just so there's no confusion about who I'm talking about. Now, on to the review... I'm writing this because I genuinely don't want anyone else to go through what I just experienced at "Classy Nails." I've been coming to this shop for a while. I usually see John, I tip well, and I always treat everyone with respect. I've never had an issue before, which makes this even more disappointing. This time, the person who did my nails rushed through the entire service. You can tell when someone is taking their time and when they just want you out of the chair. Because the nails were rushed and poorly done, one of them literally broke in half when I scratched my leg. Not slammed in a door. Not hit on a counter. I scratched my leg. That's it. When I went back to the shop, I was in pain but I was not bleeding. I calmly told the lady to please clip the broken nail off first and then soak it. Instead of listening, she took the drill to it. She drilled directly into the damaged nail until it started bleeding. That's when things went from bad to traumatic. After she caused it to bleed, she had the nerve to tell me I needed to go to the emergency room to have it removed. She kept insisting I must have hit it on something. I did not. They kept trying to gaslight me into believing this was somehow my fault. It wasn't. The nail was rushed and weak from the start. What made it worse? She was laughing. I was sitting there in pain, bleeding, being told I needed to go to the ER, and she was laughing. What is funny about that? How is someone's injury amusing? On top of that, she messed up my big toe during the previous visit and turned the nail yellow. So now I have to see a doctor about my finger and my toe. This is beyond unacceptable. After all of that, she still asked me to pay when I had no finished nails and was being told to go to the emergency room. So I'm supposed to pay you and then pay hospital bills too? Absolutely not. I left $20 on the table just for removing the remaining nails (which is a $12 service) and walked out. She was still laughing. I chose not to argue or disrespect anyone in the shop. I kept my composure. But I will never return. It's really upsetting because as customers, we show up consistently. We spend our money. We tip generously. We're polite. And situations like this show that some businesses truly do not care about our well-being. They continue putting product on already weakened nails, rush services, and then blame clients when something goes wrong. Meanwhile, we're left with damaged nail beds and medical bills. Please be careful where you spend your money. No manicure or pedicure is worth being injured, dismissed, and laughed at. I'm beyond disappointed, and honestly, hurt by this experience. I WILL NEVER BE BACK AND YOU SHOULDN'T GO EITHER. If you are an attorney reading this and manage cases against negligence and personal injury, please call me. read more

Do NOT--repeat, do NOT--waste your money here! I get my nails done regularly and just moved back to this area after two years, so I've been searching for a new go-to salon. I tried this place on a whim because it was the only one I hadn't tried--and I seriously regret it. I asked for a dip overlay, but the technician clearly didn't know what she was doing. The overlay was so thick you couldn't even see the shape of my nails. Within one week a nail broke. I had it fixed at another salon, and by the following week three more nails had snapped. I've been getting my nails done for years and have never had them fall apart like this. Sixty dollars down the drain and in this economy, that's unacceptable. I'm attaching photos of the nails that broke in just the past two days. If you're considering this salon, save your money and your frustration. Your nails won't even last a week! read more

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Love it! Walked in and he got straight to work. I showed him a preferred photo and he delivered ! 10/10 read more

Classy Nails & Spa - Nails are so freaking cute! - Nail Salons Near Me - Evergreen Park, Illinois

This is a place that you wouldn't be satisfied with unless you see Angie or Chi Chi for nails/eyebrow/eyelash. I've had multiple different people give pedicures and they have all been all right. The manager tends to be very rude with new customers and I don't ever speak to him because I've been known to walk out with horrible greeters. I usually call ahead and then I bypass any problem and just go see chi chi or Angie. My husband does not like certain people to do his manicures but me and my step daughter usually don't have any issues with the service when done by the appropriate tech. read more

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The ambiance of the salon is very tranquil and you really feel like you're tucked away from the hustle and bustle. But the attitude of my nail technician was absolutely horrible! She was rude, pushy, and impatient. I will never return read more

This by far was the worst experience I've ever had at a salon. I live in the neighborhood and I will NEVER return. I requested a basic pedicure. The nail technician constantly kept messing up my nails. In an effort to try to fix the polish he kept smearing the polish on my other toes. He literally painted my nails 3 times. I was extremely patient. I never complained about the inconvenience. Finally out of frustration he asked if I mind getting a no chip polish. I said sure because I was tired and he was frustrated. Afterwards he charged me full price for the no chip pedicure. HE MESSED UP!! Not me. Why am I paying for your screw up? I am a loyal customer and I get my nails done regularly. I would have spent thousands of dollars with them over time. DO NOT PATRONIZE THIS SALON. THEY WILL CHEAT YOU!! read more

Clean salon but it can get very busy. I went on Mother's Day weekend. They should open at 9:30 but they opened earlier for the holiday. I waited about 45 minutes for a tech but I requested him due to him being the only person that does designs. My thumb nail was slightly crooked but nothing to complain about. Nick did a great job and I'll definitely be back. read more

Classy Nails & Spa - Nail Salons Near Me - Evergreen Park, Illinois

I have been here 3 times and I will continue to come. I have always had pedicures done. The pedicure room is very nicely decorated with nice blue calming lights around the ceiling area. The nail area is well designed and their polish selection is large as any other shop. I love the lighting in this salon. When getting a pedicure done they lower the lights and atmosphere is very calming. Eyebrow stations are nice and clean. Nothing messy. Here the only caveat...because English is not their first language communication can be very difficult. But a clear understanding can be meet with clear direction even using the menu services which the provide. Which leads me lastly to their menu selection. I had the Peppermint Hot Chocolate Pedicure - smelled so good! They also have herbal Organics, Hot Stone, Tangerine Dreams, Chocolate Deluxe and Lavender Relief. Woooweeee love it!! read more

Classy Nails & Spa - Area where nails are done. Very nice. Clean. Nice decor. - Nail Salons Near Me - Evergreen Park, Illinois

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If I could give this place ZERO stars I definitely would. I paid $60 for a no-chip manicure and a pedicure on last Friday right before I left for vacation. By Saturday morning 2 nails had already chipped. After spending all of that money to have nice nails for my vacation, I went with chipped shabby nails. When I returned from vacation, I went to the salon and they redid the 2 nails that were chipped. The guy wanted to just put more polish on top of the nails which would've looked messy clunky and not to mention dumb. Finally, he took off the polish and redid the nails. Guess what, the next day they chipped again along with several other nails. I returned again to demand a refund. There is no way on hell a NO-CHIP manicure that costs $40 should chip that many times within a week. Tony does not know what he's doing. The other nail techs are probably just as bad if not worse. The customer service sucks, they do not value or respect black customers. Save your time and your money! GO SOMEWHERE ELSE!!! read more

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Here now waiting for my ties to try. The pedicure was good. My handicapped niece had her first pedicure and she really liked it. I over the patience they show her as this was the first time she had her feet filed and buffed. She has petal paralysis and they adapted so she could put her feet in the tub. It is a little more costly than where I normally get pedicure Utes, but we were in the area. They charge a dollar extra for credit cards. Atmosphere was peaceful and zenlike. Very calming. Large selection of types and colors of polish. read more

Classy Nails & Spa - Wide selection of colors and types of polish. - Nail Salons Near Me - Evergreen Park, Illinois

I've been several times for pedicures. It's okay. They won't take appointments and they won't call you. They want you to sit in a little space and wear a mask. Can I sit in my car and you call me? NO Ok, I'll spend $50 somewhere else. read more

THIS PLACE IS GORGEOUS! THE AMBIANCE WAS PERFECT! Mickie did an amazing job on my chocolate deluxe pedicure and no-chip manicure! They dimmed the lights during my pedicure, the massage chair was very comforting, and it was so beautiful to look at the water color-changing sculpture they have in the pedi room. I will definitely be back! read more

I love this place especially the quiet rule. I hate the tv,cell phones and radio all playing when I'm trying to relax. They are a bit pricey but I will pay the extra the atmosphere! I only get pedicures and never have any problems. There is a certain older women here she's rude. Everyone else is lovely. Very clean & quiet environment read more

Classy Nails & Spa - The pedicure area soft subtle music & lighting . The lavender pedicure helps with migraines. - Nail Salons Near Me - Evergreen Park, Illinois

I got a full set and the lady did a rush job on it. One hand is longer than the other. And I don't get full sets often so correct me if I'm wrong but I thought they were supposed to manicure your natural nails first. If so they didn't do that at all. And the the nail tips wasn't properly fitted for my nails but maybe my natural nail was shaped weird. I get a pedicure too that was the only good thing from this. I felt the full set was not good at all. read more

Classy Nails & Spa - Right hand - Nail Salons Near Me - Evergreen Park, Illinois

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I NEVER review places. No idea why this place gets such terrible reviews!! After going to 3D Design Nails up the street on Western, waaay too thick of dips, rude, never talk to you when you first come in, chaotic... Classy Nails was a breath of fresh air. I waited at the other place for 45 minutes without being talked to, called Classy nails and they got me right in. Tony is amazing. He did an ombre dip after I showed him one picture, begged for not too thick. Very pleased with the result. Will definitely be coming back. read more

Classy Nails & Spa - Ombre dip, slight coffin shape - Nail Salons Near Me - Evergreen Park, Illinois

the guy was nice and did my nails really nice and was a vibe and was focused on the nail

For as beautiful of a place this is, the customer service was horrible. The guy at the front was rude. Made an appointment and he had spoken to me and my woman completely unprofessionally. As we waited he told her she couldn't pick out her polish. She felt no one wanted to service her. We paid for a pedicure as a couple and we didn't receive service at the same time. When it was time to pay, they didn't want to accept payment via credit card even though they had signs indicating they accept credit cards and we only had to pay an extra $1 transaction fee. Bad experience and won't be going back. I only did it as a surprise to my woman because she wanted a pedicure and I thought it would be nice for us to get one together. read more

Not a long wait, patient employees- Jacob helped me pick out colors and Alex made sure that my friends and I sat together. Great atmosphere and very clean salon! read more

Classy Nails & Spa - Nail Salons Near Me - Evergreen Park, Illinois

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Classy nails has a really nice facility and decent customer service. We made an appointment for four pedicures and were all seated together. The pedicures were well done and I think the prices are fair. read more

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I wish I could give them negative stars. How do I get my money back?? Worse manicure I've ever received. My polish started peeling off about two hours after I left the salon. Four hours later, I only had one finger nail painted. Everything else had peeled off. I should have known what to expect when the technician did not remove my previous polish, rather he buffed it out. I don't know if this is the way it's done at some places however in all the years I've been getting my nails done, this was the first time that was done. I'm already not a fan of buffing my nails as it leaves them weaker and I'm pretty sure I mentioned it to him but he kept going. As for the rest of the experience, it was neither here nor there. This place is huge. They do manicures in the front and pedicures in the back room which had dim lights and what seemed to be a koi waterfall. I did enjoy their vast nail polish selection and the warm lotion. That too was a first, and welcomed. read more

Love this place!!! It's soooo peaceful and everyone is sooooo nice When stopping in, ask for "Angie" read more

Classy Nails & Spa - Great establishment - Nail Salons Near Me - Evergreen Park, Illinois

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So I paid $100 for the tangerine dream pedicure with no chip polish and fill-in gel with no chip polish on my nails. I didnt notice the imperfections while there but when I got home and relaxed on my sofa, I couldn't believe my eyes. This was my third time being serviced there and my last. Clearly, the nail techs dont care about providing quality service. ***pictures taken 3 days later*** read more

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I really hate to play this card because I respect every nationality but more nail spas I go on the southside they have this short temperaments of you don't ask no questions you don't try to correct me let me just do your service how I feel... No, I don't wanna hear that you hadn't had a pedicure the whole winter and I see the size of your cuticles need to be attended to a little more thorough... I'm just gonna pinch around them give you express pedicure make you pay before polish and if you don't tip good or at all, you just get a splash splash of polish on your toes where you can see the second coat is sitting on top and not evenly spreader, only to get home notice it then three days later your cuticles are flaky and still thick. I just feel when you work in certain areas you understand and cater certain areas and not be rude, nasty aggressive and look at you like you're dumb when you ask a question and if you don't understand English have somebody to translate what you need instead of looking at you like you're crazy or speak to you short with aggression when you ask a question and when I say no tips, sometimes people can't afford to tip sometimes, they're still paying for your service and they probably really need it for graduation, etc. I'm a tipper, but if I'm on a budget and I can't afford to give you $7 or 10 and five is only in my budget it's still a tip and when I say certain areas I just mean you go in certain areas for certain quality and quality of service quality of comfort, quality of peace. If you had 2 bad customers at the beginning of the week it doesn't mean all of your customers are rude and bad. Customer service is key treating customers with the level of respect is key, accommodating someone who's paying is key don't try to overcharge the service at the end of a set price because you didn't get the tip you expect. read more

Super busy today pre-mother's day. Not happy with my nails. Two of them are not shaped properly, it's flat like a tamale and like very unnatural. I have a tad bit of OCD and it's driving me nuts. I hate paying good money for anything and not being satisfied. He is definitely not doing my nails again. They all look alike to me hope I remember him. read more

Classy Nails & Spa - Nail shaped badly - Nail Salons Near Me - Evergreen Park, Illinois

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Poor service, un welcoming and rude..I came with my niece n sister for service. The guy took me back to prepare my pedicure and never came back. Till after 30 to 45 min they send a poor lady with child to service me. She didn't address my concerns, and handled me rudely. read more

I visited Classy Nails on 91st & Western this afternoon looking to settle on a 'backup' place for a pedicure. I know that these types of places can be a 'hit' for some and a major 'miss' for others. It always depends upon what appeases you as an individual. This nail shop was a total waste of time and money. When I entered into the establishment, I was immediately impressed by the aesthetics of the place. It looked like an exotic spa - it really appealed to me. I was then immediately greeted by a young man who asked which service did I want and I told him a pedicure. He asked me to write my name on the sign in sheet and circle which service that I was receiving. I was a little annoyed at the sign that said, if you're using a debit/credit card, $1.00 will be added to your total. Really? Why? I didn't understand this logic. After that he told me to go pick my nail polish color which there was a large collection of OPI nail colors on the back wall. While the selection was large, they did not have any of the new metallic colors nor the 14K gold color that I was looking for so, I settled on a pink color. While I was selecting my color, I was then approached by a young lady who told me that she was doing my pedicure and she escorted me to the back, an area for pedicures. Once I was seated in the chair, the pedicurist gave me a tri-fold brochure and asked me to review the services and select which type of pedicure that I wanted. Well, I was impressed because they offered a wide range of pedicures and manicures. Pedicures ranged from $25 to $60. Since I wanted to enjoy the ambiance, I decided to treat myself and get a Tangerine Dream pedicure ($45). The Tangerine Dream was described as "this moisture packed treatment includes a citrus antioxidant exfoliant with natural sugar and macadamia nut oil to help condition and retain the skin's moisture. A peach bellini paraffin treatment will penetrate for softer, more youthful radiance. A milk and honey massage completes this treat." I began to be immediately disappointed with the pedicure process when after she pushed back my cuticles and scraped away a little excess skin, she didn't cut away any of the old cuticle matter. Now, I know that I take very good care of my feet however; I know that I need extensive cuticle care because if not, I will easily get hangnails. Well, she still didn't remove the dried cuticles even after I asked her to pay attention to my cuticles. She said that they were fine well, I disagree. She then went on to scrub and massage my legs. Not once did she scrub my feet. Now she did scrape my feet with that cheese grater but she didn't put any of the exotic scrub on my feet. Only on my legs. Now if you look at my hairless and shiny legs, you can tell that they don't need any scrubbing or exfoliating. Massaging yes; scrubbing no. The pedicure was an epic fail because at the end she couldn't even apply polish properly. I let her know emphatically that I was disappointed and pointed out her errors and asked that she correct them. Polish was on my skin, and half of a few of my toenails one side of my toenail on my baby toe wasn't polished. I really became annoyed once again when she presented me with my ticket and reminded me of the $1.00 being added to my total. After paying my tab, I was too annoyed to even stay for my nails to get dried. Then, while walking out, I made contact with the guy at the front desk and he didn't utter one word. No thank you for coming, have a nice day, absolutely nothing. I will not visit this establishment ever again - the pedicure I received was not worth $45.00. I won't come back for the following reasons. 1. The pedicurist inability to clean up cuticles efficiently. 2. The pedicurist inability to polish nails. 3. Minimum attention to my feet, the massaging and scrubbing was done on my legs and not my feet. I came in for a pedicure - not a leg massage. 4. Again, my feet were not scrubbed! If you would like a absolutely great pedicure with technicians fully trained and who genuinely care about you, please send me a message and I have a great recommendation. It's located not far from this location. Classy Nails was a total waste of time and money! read more

I have no complaints about the pedicures. Absolutely great choice for the massages, scrubs options, polish, and chairs. I had an urgent situation and came here for a gel set coffin style. I asked two different techs to go shorter and wider with the tips and file. I have wider nail beds as is. I have polish on my cuticles, the tips aren't lined up with my nail, bubbles in the polish, and crooked nails. The tech completely ignored me. The manager offered for a third tech to fix them but I was already short on time. Don't get me wrong, 40 is cheap for a full set. But hear out the customer!! read more

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I NEVER leave reviews but after this experience I felt it was necessary. I have been patronizing this shop for over 7 years (since they were at their previous location). I have never complained and was always friendly, even when I wasn't in love with my service. On last Friday, I went into the shop to get my eyebrows waxed. For years I have only allowed Angie (the owner) or GIGi to do my eyebrows. No one else. When I walk in Angie comes to the front to tell me GiGi is busy so I must wait, an HOUR. She then walks off. I asked her if she can do them for me and she says No, you wait for GiGi. I was beyond confused because she had just done them a few weeks prior. I thought maybe she had a container. NO! She goes to the back and sit down talking with other techs. I proceed to follow her and ask her why she couldn't do them. She says "No. I don't touch your eyebrows". I very calmly asked her why, she replied "I don't touch your eyebrows. I don't feel like it". She talked to me with a very nasty attitude and I still have no clue why she treated me this way. Still I didn't react negatively, I simply walked off and left. I then called just to see if she could explain. However, they told me she had a customer and she never returned my call. I have spent thousands of dollars over the years with this establishment. I am beyond surprised at how she treated me. She has done my nails and eyebrows for my wedding and other events. I have never once complained or given them a hard time. I've watched them be cursed out by others and have to call the police. I've even talked with her about it afterwards. I will never step foot back into this place after this experience. It's really sad because they have some really nice techs who does great work. However, customer service is really important and she treated me like I was less than human on this day. read more

The service provided was less than ideal. Upon arriving, I made it very clear that I wanted a specific service, however, the gentleman added a service that I did not request and charged extra without my approval. Additionally, after being very clear that I was there solely for a pedicure, the nail technician repeatedly asked if I wanted a manicure. It's clear that out a shear desperation to up charge customers, this organization is attempting to get the most of customers, even when the customer has made it clear they aren't interested. read more

This had to be one of the worse customer service experience I have had recently. I went to classy nails on western and 91st yesterday to get my eyebrows tinted. I know they are awfully busy so I get there before they open. I'm standing in line in the very very hot sun waiting for the store to open. At 9:30am (opening time) it doesn't open. Someone looked out the window and does not open the door. Why would you treat all your customer like that? It's about ten to twelve Black women in the line in the hot sun and you don't think enough of the to let them in out of the hot sun. No you don't. Why would I think you do? Around 9:40am the doors open. I'm #2 and I walk up to the counter and say I want my eyebrows tinted. The man says go in room. I look at him and he says it again. What room? He doesn't show me! So I walk to the back and figure it out. About 10-15 mins later he tells me the eyebrow lady will probably be there in about 30-45mins. Why the heck didn't you tell me that at the desk? It just seems like there are people who believe they can treat Black people any kind of way and we are spending our money with them! I will never go back to this place! It may not mean much to them, but it means a heck of a lot to me! read more

HORRIBLE! DO NOT GO HERE!! service is trash and they will not redo if they mess up don't waste your money!! They are so disrespectful and my nails are disgusting I am embarrassed by them I got acrylics and they filed them shorter than my regular nails! read more

If I could give zero stars I would for a few simple reasons. There are only a few people in the shop qualified to do all services and therefore it is very hard to get a session with the person you like or that is good. No disrespect but some of the tech's rush so much that you either have problems with chipping or simply bad looking nails. Often the colors are no longer available. They do not take reservations which leads to my number one complaint - the manager is the worst!! He is rude, disrespectful and dishonest. I've been getting my nails done for over 20 years and I come every two weeks. I'm not looking for special treatment but just be honest. If a customer asks what the wait time is don't lie to them. Also, try being considerate to the clients. On multiple occasions I've witnessed them talk to customers in such a disrespectful way it's sad. read more

THE SERVICE HERE IS HORRIBLE!!! Please, please don't waste your time coming to this place. They let their customers wait too long for service and I've seen too many people come back complaining. I've only been here a few times and today was the final straw. read more

I got a no chip manicure and less than a week later more than two of my nails were chipped. The staff is friendly but not the best services. read more

Classy Nails & Spa - Less than a week after getting a no chip manicure. - Nail Salons Near Me - Evergreen Park, Illinois

Don't let the bad reviews fool you. My daughter and I moved in the area and became disappointed with the other nail salons. I avoided this place because of the poor reviews. But honnneeyyy let me tell you, this is our new spot! Excellent customer service, the space is not packed like sardines, and the atmosphere is relaxing! I recommend Tommy or Angie! read more

I walked in yesterday to get a pedicure and was struck by the serenity of the place compared to the salon I usually patronize. The business looked nice and I was pleased with the service. I will go see Mr. Rice again. read more

Classy Nails & Spa - Nail Salons Near Me - Evergreen Park, Illinois

No way to treat a loyal customer . I've been to Classy Nails many times. I've celebrated birthdays there, girls night out and just me time at the beautiful establishment. I was very disappointed with the recent customer service I received. I treated myself to a pedicure and manicure (pedi/mani). After sitting for a long period of time (over 20 minutes under the fan) my manicurist tested my nails and said they were dry, they were not. A couple of them messed up and she had to reapply the polish. Please note;during the initial application thinner was added to the polish. The first coat on my nails showed up transparent. After a couple of coats it looked better. While doing the messed up nails over I noticed a small bubble on my thumb but I didn't bring attention to it nor did the manicurist. I left after making sure my nails were completely dry (over twenty minutes again)! Later that day I noticed my polish chipping. The bubble on my thumb was now an unpolished area. Polish on my other nails came off as well. My nails did not look like a fresh manicure. My first thought was to do my nails over myself and not bother going back. I decided to go back to Classy Nails the next day. I was told that I would have to pay to have my nails redone.($5.00 instead of $10.00) I explained to the manager I didn't think I should have to pay. She felt I had been washing dishes,cleaning with bleach and or using other harsh chemicals on my manicured nails. I assured her while I understood why she would say that, I had not mismanaged my manicure. My thought was the polish was old. She did not want to hear my opinion. She responded "it's no way all of your nails would look like they do unless you used bleach or something on them". I explained to her I was mindful of my manicured nails. She also explained a basic manicure does not last long. Certainly it should last more than one day I told her. Reluctantly I paid for a polish change ( I was charged half price) . I felt I should not of been charged a single penny! I got a basic polish change choosing a different brand. I'm including pictures of my first manicure after day one and my second manicure after three days. My point is the same technique was used but a different brand of polish. The owner should of looked at the polish that was initially used to make sure it was ok to continue using on customers. Instead it was placed back on the shelf for future use. I will not be going back to Classy Nails. They were more interested in making $5.00 instead of valuing a customer. read more