I paid upfront for a report of my leaking roof by another company. Was told 3-4 days to complete. They showed up a week later than promised. I received the draft report 2 weeks later than promised, littered with typos , I called the owner of the company who initially refused to speak to me or schedule a time to talk. Over a month later, I still do not have a final, signed report nor a timeline when I will receive one.
I was also told someone would come to repair my roof the following week. That was two weeks ago and after dozens of calls, texts and messages to 3 different people in the company I'm now being told they cannot give me a date at all.
I would advise anyone to stay away from metal roofs. They are expensive, it seems impossible to find a good installer and if it goes poorly - which ours did - you've spent tens of thousands for the privilege of having thousands in property damage your homeowner's insurance will not cover. And good look finding someone to repair the roof. Not worth the risk in my opinion unless you enjoy having a lawyer on retainer. read more
