Based on the recommendation of a respected vintage car appraisal service in my area, I selected Classic Gray to prepare a claim for Diminished Value since another driver wrecked into the side of my car causing substantial damage. This was a new process for me, but after answering some basic questions and providing several photographs, Classic Gray was able to provide the necessary report substantiating the claim. The cost of the service was very reasonable, and I was able to recover +6 times the cost from the insurance company. I highly recommend Classic Gray and am very grateful with their help settling my claim. read more

My experience with Classic Gray was very positive. The appraisal of my Austin Healey was thorough and reasonably priced. Grayson also gave me some pointers as to finding a buyer. I sold the car quickly and the purchase price was within the appraisal range. I highly recommend this business. read more

Wow! Grayson helped me get an extra 10 grand for my rare BMW. Obviously, every situation is different, but in my case I knew my car was worth thousands more than the insurance company wanted to pay. Grayson came up even bigger than promised. Moreover, Grayson spoke with me in depth about the process, prior to enlisting his services, to ensure it was going to be worthwhile, and he was extremely knowledgeable about exactly what I was experiencing. I am incredibly grateful for his knowledge and advocacy. read more

I am not an avid car collector. I had a classic car a decade ago and had to let it go. I really missed driving a classic and wanted to buy another one to putter around with as a hobby. The car i fell in love with was located in Pa. I live in Ill. I did my due dilligence regarding the car, but wanted "eyes-on" locally from someone with a more discerning appreciation for the old car market. I read reviews on a couple appraisers. Eventually I reached out to Grayson at Classic Gray. He agreed to do a pre-purchase inspection. Significantly, firm limitations were agreed as to what he could (and could not) do during a limited inspection. I understood that I am looking at a 50+ year old car which might or might not have been well maintained. I understood that any such purchase is always subject to unforseeable issues. Grayson handled all contact with the seller in a professional and efficient manner. I was provided with written documentation and photographic evidence of the condition of the vehicle as much as the seller would allow. The report was open and honest. Communication with Grayson was excellent. Ultimately, it was up to me to determine if I was comfortable with the condition to complete the purchase, which I did. I relied greatly on Grayson's opinions, but accepted the fact that a 50 year old car is going to throw some surprises (which Grayson did advise). I could not be happier with my purchase. I thank Grayson for his assistance. I believe you can absolutely rely upon his opinions, but you are responsible for your own purchase. read more

Extremely helpful, knowledgeable, kind, and trust worthy. Highly recommend his service in auto appraisals.

One of the cheapest appraisers out there but buyer beware ...you get what you pay for. Grayson is extremely rude and irritable. After reading a review that's customer never received their report, I called him for a status report. Very careful that I didn't offend him because there's always two sides to every story, I wanted to give him the benefit of the doubt. He told me that I was irritating him by calling him and constantly harassing him and hung up on me. I emailed him once and called him once during the whole process. He wouldn't take a deposit so I had to pay in full so you can imagine how nervous I was that I wasn't going to get the report. After I finally got the report. It looks like he lowballed me on one of the cars because he knows that this was part of a divorce settlement, and I almost feel like it was done out of spite. Retaliation for annoying him. Can't really prove it, but if I were you, I would spare myself the headache and the $ that you would save and find a better appraiser with a More professional outlook on Customer Service. read more

I hired Grayson to inspect a car for me in mid March of 2022 ...that car was located in Morgantown Pa. and I paid him $300 in advance ..from the very beginning I found him to be somewhat rude but I took that with cultural difference he being from up north and me being from the deep south .. he did go and do the inspection, he did make a good video but I never received a written report which was part of the package I purchased ..I emailed him asking about it a couple of times and he never responded as far as I know so I text him several times with no response .. as of today I am still waiting for the report and once Ive received it and the car I purchased I will upgrade his rating if warranted ! read more

I needed a professional appraisal of 2 classic cars involved in a legal settlement. I contacted Classic Gray and Mr. Henry was in touch with me within a day. We scheduled for him to travel to appraise the vehicles within a week and he was more than accommodating. He kept me informed throughout the process and had both written professional appraisals done in a timely manner. Having to rely on his knowledge and expertise, I am pleased with my decision to acquire his services. read more