Unfortunately, we have needed Butch's services on three occasions. At each visit we received…read morefriendly and professiosnal service. Timely service also and frankly next to perfect results each time. Excellent shop and very nice people; and competent crew.

Not recommended, my front hood was damaged from a car accident, we did not went to different places…read moreto get a quote, instead just went to this place, because this is the closest place to where we live at that time , also this shop is on preferred vendor list of our insurance company. After they did the job, my husband point out some spots need to rework, after the rework we take the car home, however one month later we found the they did not buffer a lots of spots on the hood, and you can only see it on a certain angle and under the bright sun/lighting, if won't show under the shade or the light is not bright. We did not go back to have it redone cause we moved out to a different place which is 1 hour away from the shop. We both are very busy and just can't find the free time to go back, overall we are very unsatisfied with the job they've done.

Excellent customer service, great rates, and the best communication I have ever gotten! My car was…read morerepaired quickly and the work done was perfection. I would highly recommend Battleground Collision Center for any of your needs.

Customer service has been lacking at most businesses these days. Not here. These guys did a great…read morejob on my 2004 F150, even guided me in collecting replacement doors so I could keep my costs low. The doors fit perfectly. That side closes better than the undamaged side. They went the extra mile, did great work, and I feel like I got a great deal.

Best body shop around. From Big equipment to small vehicles. They fixed my car after our accident…read moreand it turned out great.

This will be the LAST time we use Richie's Body Shop! They…read morehave had my vehicle for 3 weeks and it was supposed to be ready on the 16th. I called Wed. the 14th to check on it and was told it will be ready on the 16th!!!!!! by the male employee in the office. (that is not the description I wanted to use). I walk in at 4:30 to pick up my vehicle and the female employee says, "oh it's not ready" and I said, "what?" Now they say it won't be ready until the 21st. Well I have already returned my rental so I want MY vehicle. He tells me I can't have it. THEY DO NOT CARE IF THEY INCONVIENCE THEIR CUSTOMERS, (because of their negligence, slow pace, incompetent work, lack of communication, and basic poor attitude). THEY DO NOT KEEP YOU INFORMED OF PROGRESS. (even though I was receiving texts saying it still should be finished on time) The woman said those texts were not from the body shop, even though they said Richie's Body Shop. THIS PLACE HAS BECOME A CESSPOOL. INCOMPETENT EMPLOYEES ALL AROUND! The last time they fixed my vehicle the tech kept putting the motion sensors in backwards and couldn't figure out why they were not working correctly. We have used this place for years, but now NOT EVER AGAIN! Clients BEWARE!

My sister accidentally drove over an 8 inch concrete barrier and was stuck. The Shelby police…read morecalled Richie's and the man who helped us was awesome! I cannot say how grateful we are to him and the Shelby police! Thank you so very much ! Melissa

Oak Grove Auto will always take care of you as much as they possibly can. From car sales to service…read moreto repairs, they do it all and do it all well. You won't find an auto shop you can trust more than you can trust the team at Oak Grove Auto.

A month or so ago, I had some damage around the rear wheel well of my brand new F150. I bought the…read moretruck in mid-December, and in late January someone scraped the paint while it was in a parking garage in Raleigh. There wasn't enough damage to report it to my insurance and cause my rates to increase, so in February I took it to Oak Grove Auto to get an estimate on fixing the problem. I expected to be without my vehicle for a couple of days and pay a lot of money for the repairs, but I wanted my new truck to still look brand new, and Oak Grove Auto came highly recommended. They not only gave me an estimate, they ordered a part without a down payment, then painted it with an exact match of Ford's Ruby Red paint (I understand there are 4 different numbers for that paint color, but they made sure they had the right one). When I was ready, I stopped by and they took off the piece that was damaged, so they could be sure they had an exact match, and they called me the next morning to come and have it put back on. In my opinion, they really provided white glove service for just a few hundred dollars. I'm sure if I had taken it to a Ford dealership to make sure I got a perfect color match, it would have cost at least $500 to $800. Oak Grove Auto only charged me $300.01. A quality job well done at an awesome price. Very recently, I got a flat tire on my new F150. The tires are huge and heavy, so after AAA came to change the tire, the next morning I took it directly to Oak Grove Auto to get it repaired or replaced. I had no appointment, but I also had several errands to run on my day off, so I fully expected to have to leave it and run my errands with no spare time (scary thought for me). Much to my relief, but NOT to my surprise, they not only said they could fix it for me, they said if I could wait about 5 minutes, they would check it to see if it needed to be repaired or replaced. When they told me they could fix it, they also told me that if i could wait just 15 minutes, they would fix it right away and put it back on the front wheel and stow my spare. I was ready to shell out about $50 for that, but it was only $10 or $20 (honestly, I think it was only $10 but I'm not definitely sure and I don't want anyone to go there and demand the same $10 price for the same service if I am not remembering correctly). Once again, I have to say these folks really ROCK! They are friendly, knowledgeable, customer oriented, and very particular about doing their work the right way. If you need car repairs or maintenance, THIS IS THE PLACE. I haven't bought a vehicle from them, but I'm also told their used vehicles are reasonably priced and in great condition also. What's not to love about Oak Grove Auto?