A big thank-you to the team at Hagen's Auto Body for making the process as seamless as possible. A…read morespecial shout-out to Barrett, who was responsive, kind, and easy to work with from my first call, several weeks before I brought my truck in. He's great at what he does, and I truly appreciate his communication and help throughout the process. My request was a little outside the usual repair job. I wanted additional work done as part of an insurance-covered bumper repair, including an aftermarket bumper. Other shops I contacted, including one GEICO directed me to, weren't willing to accommodate the request. I searched for highly rated body shops in Minneapolis, found Hagen's, and I'm glad I called. They were willing to work with me on what I wanted, and they did a great job. If you're considering an aftermarket front or rear bumper alongside body work, give them a call and ask what's possible. I really appreciated their flexibility and willingness to help.

The place absolutely sucks. I deliver parts for them and everybody is just angry. You walk to…read moredeliver parts and they look at you like you're the enemy. And I've delivered for multiple companies and it's the same attitude. It's like you inconveniencing them. It's a culture. There is no doubt and it's deep with that type of behavior and attitude.

I don't even have my car BACK yet... and I'm so happy! I arrived after a parking lot…read morefender-bender. They were ready, had my paperwork waiting..in less than 4 minutes, I was out. THEN I needed a loaner car... as the repair is taking a bit longer. Voila. I said I'd be there in the morning. Less than 3 minutes later I was driving away. They have it down! It's so easy! I love them so much. This is the 3rd time I've used their services! (.... high school parking lot is a dangerous place for a teacher's car!!) Enjoy!

I highly don't recommend this place for its high charged. They charged me four tires, tires…read moredisposed, tires supplies, and recharge freon, a total of four hundreds fifty three dollars. But they CHARGED me four hundred thirty four dollars and ninety seven cents just for labor. C'mon, I can recharge freon myself. This is a RIP-OFF and it's not right. Changing four tires (185/R70/14) and tires disposal, cost me $933.70? You be the judge if this is right or wrong. My invoice proof it.

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I had an unfortunate experience during what should have been a basic oil change on my F-150. The…read moreservice included a brake inspection, and my wheels have security lugs. I was told I needed new rear brakes, so I planned to replace them myself on Saturday, 12/29/25. When I went to start the job, my security socket was nowhere to be found. So much for my Saturday project. The shop was closed for the weekend, so I couldn't resolve it. I met with the owner, Dan, on Monday. He ordered a new set of security lugs in hopes that the key would work. It did not. The tech had misplaced my original key during the brake inspection. Needless to say, it was a major inconvenience--and I didn't receive so much as an apology from the owner. This was my experience as a first-time customer. A $50-off coupon will not bring back my business.

These guys stripped every fastener in the wheel and rotor assemblies on my vehicle. They over…read moretorqued the wheels down to the point where my 1400 ft-lb electric impact could not take off the overtightened lug nuts. Additionally, the overtightened lug nuts warped my rotors. I had to go back and ask this shop to reinstall the wheels correctly. And finally, I now need an extractor kit just to replace the front rotors since the retainer screws are stripped. thx (i had recently replaced the retainer screws by hand, so I knew they were in good condition before this shop mangled them) And finally, they are way overpriced for this sort of service.

The first time I walked into this place I told the salesman I needed a minute to take it all in !!…read moreI was not kidding the indoor showroom full of cars I wanted overwhelming !! It's been a while since I was there but great people easy financing what more do you want.

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

The Guy Kevin, is really the guy your looking for! He helped me from day 1, I thought my…read moretransmission was done for, luckily his expertise got to the bottom of it and quoted me much lower than expected! Trustworthy, Communication, reliability, is all core values of this shop, I wouldn't trust my car with anyone else!!

A little disappointed to find out that the part that was replaced on my vehicle was upcharged over…read more300%. do these guys think I can't look up a part . Not to mention they charged me to find the problem as well as labor to replace it. in the end I've learned some people choose profit over furthering a good relationship based on trust. fool me once. Never again.

I had my non-starting car towed here and the service team here was very helpful. My car isn't new…read morebut I was planning to drive it a few more years. The team was very thorough with the diagnosis of the main issue, which turned out to require a new engine. The team listened to me even though the repair was to cost about what the car was worth - due to some other things going on in my life, I just wanted my car back in working order. The service team diligently pursued finding a used replacement engine for me to attempt this repair, but were very honest that both replacements had the same issue at least as bad as my existing engine. I appreciate that the team went the extra mile trying to get my car back into a shape that would meet my goal of being able to drive it for a few more years, and conferred with me each step of the way. In the end, I paid only for the work they had done to diagnose the issue and get my car starting reliably again. I would trust these folks with any repairs I need in the future for certain. They listened to me, were honest about the issues they encountered, and gave me good advice through every step.

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

These guys are the best. They gave me a competitive estimate and did the body work (including…read moreordering the replacement parts) in just a day and a half. Followed up to let me know exactly when it would be finished and did a superior job. I highly recommend this family business.

This place may be convenient but it's terrible. The owner will pressure you to make a decision and…read morecompletely rip you off. It took 3 weeks for my car to be fixed and it really wasn't. So many things not taken care of that they finally did after the fact... and charged me more. Take your car to Milton's in Northeast. May have to pay for a tow but completely worth it and cheaper in the end.