I had a difficult job to do that other chimney companies didn't want to touch. Jason didn't bat an…read moreeye and got it done fair and square. He was great to work with and had great communication throughout the process. Was able to get me scheduled in a timely manner and didn't try to upsell me on products and services I didn't need. Thanks!

They did a great job on replacing a fireplace insert, adding new liners for both chimneys and…read morerepairing the chimney crown. I would hire them again.

Boris responded quickly to my service inquiry. He and his assistant were efficient, professional,…read morecourteous, honest and knowledgeable. The price for cleaning and inspecting my gas fireplace insert was very reasonable (compared to estimates I had received from other service providers), and he did not try to "build the check" with additional services or parts the unit didn't need. I definitely recommend Delaware Chimney!

I have called this company to come out to look at my fireplace because the pilot light was not on…read more The gentleman came to my home for about 15 minutes. Told me I need a pilot all brand new that cost over $2000.00 -- he charged me $99 to come in!! as he had left, I I was telling my daughter what had happen, she read the directions and my pilot light is on.. horrible company not sure who they have brought out and I'm still waiting for my $99 that they did not send me or credit my account. I will not use them very unprofessional and the guy never took his shoes off or even put some footies!! if I do not hear from them, I would definitely be kind the Better Business Bureau..

Great service and professional quality results. Besides having to wait for the backlog of service…read morecalls, 3-4 wks, they arrived on the day promised and serviced our fire place and installed a gas starter for us. Thanks for the great service and expert installation.

I called Dennis for a second opinion on my chimney after I was told I needed to replace the entire…read moreliner to the tune of $4000 when all I wanted was a chimney cap. Dennis recommended a cleaning and told me since we were no longer using a wood stove that the liner would be fine. He put up a temporary chimney cap and even came back when the weather was better to put on the permanent cap. His staff communicated well and responded quickly to my messages.

Accurate finished up our chimney/fireplace repairs today. I won't lie, it wasn't cheap. But they…read morewere extremely thorough, neat, prompt, professional. I did not realize they were going to power wash our very large brick chimney on the outside where we had killed off the English ivy growing there, and there were thousands of roots left behind on our bricks. They are gone now, and it looks beautiful! Highly recommend Accurate Chimney

I bought a condo with a gas fireplace that hadn't been used in many years from the looks of it…read more They came and cleaned it out, refreshed the fiberglass embers and lit the pilot light for me. I feel much more comfortable using it now. They were very clean and cognizant of my white rug. They were also quick. In and out in about 20-25 minutes.

Writing this here and hoping you and many others use "ChimneyGuys" for your projects. They want me…read moreto do it on google, but I avoid that at all costs. THIS is my 2nd project now with C.G. -- and it's currently underway (anticipated completion this coming week). This project involves a new S.S. liner and brick/mortar work to ensure a safe and strong woodstove retrofit. Photos attchd. Just had a first test fire, and all is safe and strong. C.G. completed another job of complete rebuild of the firebox in living Rm fireplace, and new spring-loaded top cover up on the roof. 2 years down the road; everything is working great. I commend C.G. to you for what you've got coming up.

The service started off great, and the technicians themselves were courteous and professional. They…read morecalled ahead, introduced themselves, and wore protective booties, which is why I'm giving one star. However, the company as a whole seems to put their technicians in an unfair position, using outdated upselling tactics and presenting customers with excessive prices, unfair policies, and unlawful charges. I truly hope these technicians find employment with a better company. The service was supposed to include inspection and sweeping/cleaning. However, they claimed they couldn't perform the sweeping/cleaning due to a blockage and wanted to charge $295 per hour to "unblock" the chimney--without providing any estimate of how long it would take. Isn't clearing blockages part of the sweeping/cleaning service? Naturally, we declined. What's worse is the company then tried to charge us for services they didn't complete, citing transportation costs (a 20-minute drive from Pataskala to Gahanna). Let me be clear: I never agreed to pay for transportation, and I will not pay for services that were not performed. They could not provide any evidence of me agreeing to these additional charges. It seems they rely on customers not knowing their rights. Do yourself a favor and avoid this company. Save your money and find a deal on Groupon instead!

Really great quick turn around from the request we put in online for an appointment. Super…read moreprofessional and efficient. Helpful securing a date/time for a chimney sweep. Got our friendly reminder before the appointment. AJ came out and was a gem super helpful easy to understand when he was sharing the challenges with our fireplace. We spoke through options and he was super professional. He very quickly submitted our request for a quote later that day or the next so it was prompt. Emailed him back after my husband and I spoke and had a follow up question - no response as of yet and our appt was on 11/11/24. Then we started to get calls from the office following up on our appointment between 11/12 - 11/13/24. It would be helpful when vmails are left to be specific on the reason for one's call - to state the company name and phone number without context unfortunately isn't helpful. We played a lot of phone tag and I wasn't clear for the call it was simply to call Fireplace Pros. When we did finally connect the question was how our appointment was and did we have any questions? I did follow up again asking for the specific quote we had emailed AJ on after our appointment and that was the last we heard of Fireplace Pros and that was on 11/13/24. No follow up quote on our follow up question and a little phone tag. Sadly what started out as a strong service has sort of quieted down without our follow up answers to our questions.

We had just bought a new home and wanted to have the fireplace and chimney inspected before using…read morelighting it up for the winter. The Fireplace Professional arrived on time as expected, explained what he would be doing, did it, and then explained his findings. He was courteous and professional, did not try to trick us into purchasing anything, and was straightforward in his assessment of our fireplace. I'll definitely call them again next year to have a yearly inspection before the winter sets in.