I really hate to leave a negative review because I genuinely liked the people in the office; Ryan…read moreand Bonnie were friendly and easy to work with. I don't believe there was any malicious intent, and everyone came across as good people. That said, the vehicle I purchased did not meet the standard it was presented with, and I don't want someone else to run into the same unexpected costs I did. I purchased a used 2018 Tesla Model 3 from Liberty Motors on August 12, 2025. From the start, I expressed concerns about the climate system and the suspension due to the age and mileage of the car. During the test drive, I noticed a creaking sound when turning the wheel and when going over bumps. When I mentioned it afterward, I was told it was a known Tesla steering column issue. I specifically asked whether it could be suspension-related and was assured that it was not, and that the suspension was in good shape. Later, Tesla diagnosed the noise as a suspension problem that required $1,869.42 in repairs. Additionally, although the heat couldn't be fully tested because it was over 90° the day of the sale, the climate system turned out to have a major fault as well. I now have a repair estimate of about $2,400 for climate and coolant system work. I called to ask whether Liberty Motors could help with any part of the repairs or costs and was told that the vehicle was sold as-is and Bonnie let me know there was nothing they could do. Based on my experience I would encourage future buyers to get anything you're concerned about inspected independently and not rely solely on verbal assurances. I hope my experience helps someone avoid similar unexpected expenses.

I bought a Nissan maxima from this dealership. I was happy about getting the car but it had some…read morefilmy stuff all over the windows and the paint. So I asked the car dealer to pay for putting in my stereo from my truck to the new car I bought from them. They went shady on me and said they'd give me 50 bucks towards it. So I guess once you buy a vehicle from them all promises go out the window. I'm not gonna trip but that's kinda shady.

Easy, no stress experience. I recently traded in my Prius Prime to take advantage of the expiring…read moreEV incentive (and before any potential tariffs), and switched to a RAV4 HEV. The plugin RAV4s were scarce at the time and none were available in New Mexico, so we called around to some dealerships in the surrounding states. The call to the dealership was great - the woman I spoke to was very friendly and down to earth, and helped me hold an incoming car while we drove up from New Mexico. Once we got there the salesman we worked with, Devon, was super professional and helpful. Him and the finance guy (sorry! I forgot his name but he was also great) took time with us to crunch numbers and we ended up getting a great payment. It's not a huge dealership but the showroom was very clean, there were plenty of places to sit, a coffee bar, clean bathrooms, etc. The entire experience was very pleasant, easy, and by far the fastest car buying experience I've ever had (test drove, numbers done, trade-in taken/assessed, paperwork signed, and car prepped in like an hour and a half). In the weeks after the dealership and our salesman checked in a few times to ask about the visit and the car, and even repaired some accidental damage caused by the dealer vanity plate at no charge (and with no fuss) 3 months after the purchase. Really good experience. In the future I would be happy to make another trip to Pueblo, next time I buy a car.

I'm not happy with my visit. I was told to bring my vehicle in for a possible transmission issue,…read moreonly to be told nothing was wrong and still charged a diagnostic fee. It doesn't feel right to pay for an inspection that was recommended by the dealership and confirmed no issue. Very disappointing experience.

Do not purchase from these guys. You will live to regret it. I purchased here and two years later…read morethey offer me nine thousand dollars less than I owe.

Worst experience ever, went in to look at a vehicle for our youngest and met with our sales guy…read moreSilas, and he was a stud, showed us what we wanted to look at, drove some vehicles kicked some tires and found the right car for him. Explained he worked swing shifts but he showed interest in a jeep they had and we came down to do the research it for him. Found the one he liked we agreed and shook hands and scheduled an appointment for 10am the next morning to bring in Jr and finalize paperwork. Asked what documents he needed to bring so we were prepared as he would have to be in and out by noon. Got home recieved the text confirmation and calendar invite. All good so far, service we would expect as a returning customer. Next morning Silas text at 9 just to confirm we were still on, I confirmed and asked him to wash it as it had just came in and hadn't been detailed and for Junior's fist car it would be cool, and he replied washing it now and will have it up front. We got there at 10 and the vehicle that was washed and scheduled for us was out on a test drive, and as we sat and waited it became apparent and then it started to be an awkward visit, but our sales guy said he talked to manager and as soon as they returned they'd get the keys back in our hands and we could wrap up, complete our purchase and our son would still get to work on time. Said no worries told Jr to hang tight as now we had been there for an hour we were going to run and get gas and hit car wash and be right back in case of more delays so we had another vehicle ready to get him to work. We left for 15 minutes and when we walked back in our son said they sold the car! But they were going to look for another one. I was like what? Unbelievable !!! We shook hands, we had texts and calendar invites and when we got there they sold the car we were coming in to buy to someone else. SMH very unimpressive leadership to let that happen. I feel bad for our son and for our sales guy. I know our sales guy Silas was fighting for us, so how did they keys get into some other parties hand when we had an appointment? Nonetheless I will take the families business else where, I have never treated my clients that way and I can't believe we were treated that way. Rude and Disrespectful of our time and my family. Integrity speaks a lot, for where I want to spend our money! If you go there because of the selection ask for Silas! Again he was a stud and they did him dirty by letting it happen. I hope they make the other guy split the commission as he did his job!

I took my car to Alpine Ford, Pueblo to get the transmission finished. Once again, Steven/ My…read moreservice advisor, took car of me, again. He gave me a great deal on the flush, had it completed in a timely fashion. I'm really impressed with the Alpine For difference. The previous owners were no where as good/ professional. I called for pricing at other non dealership shops, and all of them more expensive. Way to go Steven/ Service Advisor at Alpine Ford!

I kept getting a call under my number but with different people with the prompting stating, "Thank…read moreyou Aunique for your car purchase today and then some other person's name under my number and I NEVER even stepped in an Alpine Ford dealership ! What the fudge is going on ? !!! I called numberous times talking to Jeff, Tyler, Jackie, and Dustin, and I put the word STOP and StopAll and I even blocked the number and it still came thru !! They stated that I purchased a car and I NEVER DID !!! I am so angry that such an error came thru! Please fix the damn error !!!!

The mechanic, Dave, got my car checked the same day I brought it to him. (I did not have an…read moreappointment.) He thoroughly inspected all fluids, tires, etc, and assured me the car was safe and good for a long trip. The staff there were all friendly and helpful, and I, like several others in Pueblo, recommend Dave. I won't take my car anywhere else while I am in Pueblo.

From the owner: No Pressure, Hassle or any hidden fee's. 125 point FULLY inspected with warranty. Check the low…read moremiles on all of our inventory. Clean, Fairly priced priced with NO games or gimmicks. Our overhead is far lower than the competition, everything is paid for. Over 80 years has allowed us to do that. And that's the secret. Why by new when you pay far less for high quality used? Don't miss out on the best vehicles with great deals. For over 80 years we've been serving southern Colorado with respect and reliable low mileage cars. NEVER any dealer handling fees or other ad on charges or pressure. It's your decision, not ours. Shop with the confidence that you will be dealt with friendly and fairly. We may not be the biggest, but you'll always be treated like friends. Come and see why we were voted Colorado's Quality Dealer of the Year. Our philosophy of customer first business has kept us open, while others have come and gone. Our customers keep coming back for the same reason, exceptional cars, service and no pressure and hassle business practices. More-Skinny Used Cars saves you money, time & headaches. . 719-542-5080 or check us online at www.more-skinnyusedcars.com

In September, 2021 my wife and I bought an antique fire engine from Auto World. We were told that…read morethe title work is delayed because of Covid. It's now May, 2022 and we still have no title. As such, we can't get license plates on the old truck. We've been in contact with the dealership numerous times including talking to the manager himself with no luck. Now they won't even return my phone calls. Because we've gotten absolutely no assistance from Auto World we've had to resort to trying to track down a title for it ourselves through the previous owner and the auction company they contracted with to sell the truck but there's a possibility that we will have to apply for and pay lots of money for a bonded title. Frustration cannot even begin to describe how we feel. We certainly won't do business there again and don't recommend the place for any auto buyers.

I'm being so serious do not buy from these people. I'm stuck with a 2012 Honda accord I BOUGHT OVER…read moreA YEAR AGO, and it was listed at 13,000 but then no one even sat me down to explain shit I owe still over 19,000 on it!?? Mind you it was at 23,000 for a fucking 2012 car that isn't even priced as that. I was better off going somewhere else and having a brand new car... mind you I'm only 21. A 2012 Honda accord that had been in an accident before I bought it, had marks in the front bumper and THE HEADLINE TO THE ROOF HANGS OFF, I just had to pay $500 to get a bunch of stuff fixed on the car. I don't think they even clean it before they sale nor check anything. I got so screwed who does this to a female? A year later and I'm still pissed like why would you guys do this? It's so messed up. Crooks.

We purchased our car here and had consistently good experiences with maintenance over time…read more One day while I was waiting for our vehicle during a service appointment, a mechanic came out and told me a cell in our battery was dead and recommended replacing it. I agreed, and the work was completed shortly after. A few months later, after I had moved away, my car wouldn't start properly after leaving a store with my kids. I had it towed to Red Rock Nissan, where they told me the issue was due to a bad battery. It appeared the battery had not actually been replaced and the mechanic believed the battery was still the original battery to the vehicle. Dave Solon and Red Rock Nissan were in contact, and Dave Solon did cover the cost of a new battery, which I appreciated. However, I still had to pay for the tow and diagnostic. I can't say whether this was an oversight or a mistake, but the experience left me feeling uneasy and more cautious about trusting repairs moving forward.

I brought my Nissan Leaf into Dave Solon Nissan, because the battery was loosing power way too…read morefast. The initial testing showed "everything ok". But Nichola listened to me when I told her that that can't be. She took note of the issues I've been having and promised me she would hunt the issue down with the EV tech. She did not under promise! She made sure the car got it's test drives, got a very detailed, deep testing and and kept pushing "we need to find what's wrong!" When the tech finally dropped the battery they found a huge packrats nest, which made my heart drop. Through this whole process Nichola kept me posted.... However, when they opened up the battery, they found swollen cells. These will be replaced under warranty! I'm soooo relived that the issue was found and really excited to have my fun car back. Without Nicholas persistence and detective drive, I doubt I would be able to enjoy my car again. (picture was me buying my Leaf in 2018)

IIIIIIIIIIAAAAAANNNNNN,…read more Ian helped me get a vehicle a few days ago. He was super cool and sweet , and did everything he could do to help me get what I needed . He got me in vehicle that was super cute , even though it wasn't a suv , it's fine my time will come for that one . But anyways he got my windows tinted as a little extra something which is much appreciated and makes me so happy . Now she looks super slick and cute . I got a 2025 sonata and it's so cute even better with the tints . APPRECIATE IT MR IANNN.

If I could leave less than one star I would. I went in for a scheduled appointment I scheduled…read morealmost a week and a half in advance, I arrived 5 minutes prior to my scheduled appointment and was told they don't honor appointment times and there were 5 cars ahead of me, so it would be about an hour and a half before I could get just an oil change. I then asked if I could leave and come back, in a hour and a half and he said I'd lose my place in line and if I had a busy personal schedule my best bet would be to come when they first open or go somewhere else..... Do not bring your car for service here. Or waste time scheduling an appointment! Terrible customer service.

I was looking for a car for my daughter. She knew what she wanted based on her research and I…read morewanted to honor her request. I googled Toyota Rav4 Pueblo. CO and up comes this 2015 Rav4 at Thompson Auto Sales, accompanied by 98 photos. I felt I knew the vehicle by the time I called them to come and see it. The vehicle was just as the pictures showed. I drove it, asked that a couple of items be replaced, and I was told that they were already in the works. I made them an offer and they accepted. I picked up the car several days later and they had even filled the gas tank. The whole transaction from the time I took the test drive to the time I picked up the vehicle was less than 45 minutes. I was well pleased with the entire transaction.

Amazing customer service. Purchased a Jeep Wrangler Unlimited from them and was treated with…read morenothing but respect. I would highly recommended them for your next vehicle purchase.

My tire blew out yesterday and I called AAA for assistance. They dispatched Classic 24 Hour Towing…read moreto service me. Austin from Class 24 Hour Towing misthreaded the lugnut onto the bolt when he installed the spare tire. He did not inform me of the damage, but then told me I needed to sign a form stating that he had completed the job. I then took my vehicle to American Tire Exchange (14850 Davis Rd - highly recommend!!) where the owner Lonnie told me the damage Austin and 24 Hour Towing did to my bolt and lugnut as he was unable to remove the lugnut without breaking the bolt. We called American Tire Exchange to come out to remove themselves, and they also were unable to remove. They claimed the damage was already there (which it wasn't) and told me that I signed a damage waiver relieving them from any liability. I then realized that Austin (the service tech) was aware he misthread the lugnut and bolt so had me sign a damage waiver, misleading me to believe I was signing a form to state he had completed the job. After talking with Lonnie from American Tire Exchange, I learned that the work Austin did on my lugnuts was very careless. He had his tool revved up to the max setting to quickly install the bolts, which can cause mistreading. He also did not tighten the bolts to the proper torque, which is supposed to be done when tightening lugnuts on a wheel. The company deceived me regarding the waiver I signed to relieve themselves of the liability of the damage they did to my bolt. Very unethical business practices. Very disappointed in the service. The service from Lonnie and American Tire Exchange, on the other hand, was phenomenal and just the opposite. I am grateful for that group and highly recommend them. Shame on Austin and Class 24 Hour Towing.

Unfortunately I have run flat tires (do not recommend) and I was in need of a tow, fortunately John…read morewas the driver that came to assist. I cannot say enough good things about the promptness, service and great attitude that John had. He took the time to make sure that the bumper would clear and not scrape as it was being loaded and unloaded from the truck and made the whole process easier than it's even been. I would not hesitate to use Classic 24 Hour Towing if I ever needed a car transported (broken down or not). John, thanks for the great work and we need more people like you out there.