Dr Morshedi is fantastic. wife and I have gone to him for the past 3 years. He is experienced,…read moreprofessional, and has an empirical knowledge and abilities. it was an amazing experience. Thank you Dr Morshedi Noie Vandiver

Came in on busy Friday for you 1st ever eye exam. Dr. Morphed was busy but managed the line very…read morewell. He was extremely knowledgeable & offered multiple solutions to my vision problems. He was kind, professional & surprisingly very efficient considering he was the only person in the office. It was a really good experience and I will be continuing my care at this location. ​

Cost me my vision in one eye when I had 20/40 before. It too my insurance a while to pay after my…read morecopay and then he sends me something from his lawyer wanting money. I cannot find a decent paying job now because I am blind in one eye ad cannot pass the eye exam on my physical now it was very depressing and sti is.

Dr. Eiferman is the best and most knowledgeable corneal ophthalmologist in the Louisville area. He…read morehas done a corneal transplant for me as well as other members of my family. I could not recommend anyone higher. He is the best around!

I just had my second cataract surgery with Dr Pattar. I had some abnormal eye conditions that Dr…read morePattar overcame resulting in a successful outcome If I had 3 eyes, I would choose him for cataract surgery again. Plus he is a great guy. Mike L

Everything, excellent care and expertise. Never a long can wait. I like Dr Pattar more than any Dr…read moreI visit.

The staff are always friendly and professional. A warm and welcoming environment where your needs…read moreare taken into consideration. Dr. Stovall is the best and Rachel is always patient and kind. If you need to see an optometrist, this is the place for you, hands down!!

Hands down the best eye doctor experience I've ever had. Emily Robinson is a fantastic doctor, she…read morereally listened to my specific needs, ensured I felt comfortable the whole time, and was quick/efficient but thorough! Rachel assisted me in purchasing contacts and glasses and helped me get the best price match, and helped me pick out new frames. The staff at this location are friendly, knowledgeable, kind, and helpful. I am stoked this is the closest eye doctor to where I live and I can't wait to come back!

it was management and billing that was really screwed up. Management was incompetent. They never…read morecould get my I paid the bill in full for the exam and the glasses and then seven months later I got a bill for almost $300. I was told on the date of the exam that my wouldn't pay so I paid the total full. Paxton and the technician were fine. It's just the front desk that doesn't know what it's doing.

I got a bill via a text a year after my appointment and paying in full in person at the time of the…read moreappointment. I called the office was was told by the receptionist that she didn't know if the manager, Priscilla, was in or not because she "stays in her office." I left a voicemail and called back a half hour later. I asked Priscilla who she reports to and she spoke over me then hung up on me. I called back and asked to speak to her again. She said she didn't have to be nice to "people like me" and that I was being rude to her, despite her hanging up on me. I asked her to explain the charges and why they were sending a statement a year after the service and it being paid in full at the time. I asked why no one is holding billing (which is her) accountable. She told me again that I needed to pay it or she didn't care what I did at that point. I asked her what she meant and she hung up on me again.

Gteat Drs. State if the art equipment. Great office staff. Saved my vision, enough saidread more

The doctors are nice and professional, but this place has a severe office management issue. I've…read morebeen bringing both of my parents here for years and it's always the same issue. Many patients are scheduled for the same time and then expected to wait. The last few appointments have had waits of over 2 hours. We have stayed because my parents like their doctors, but the office manager/scheduler needs to change the way they schedule and stop overbooking. Many of these patients have mobility issues and this is unfair to them and their caregivers.

The doctors and staff are great, but they always make me wait a very long time. today my…read moreappointment was at 10:30, it is now noon and I still am waiting to see the doctor. I think that is excessive.

This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

I recently paid a visit to Dr. Cassol on the recommendation of my optometrist and primary care…read morephysician. At my (exact age to not be revealed), they said it's a good idea to have them checked for cataracts. Once contact it was only a couple of weeks before my appointment. Being one that likes early appointments, I selected 8am and arrived about 7:45 and I was lucky that they let me in (it was, like, seriously cold outside). After a bit of paperwork I was taken into an intake room of sorts where of the staff members (Caitlin?) took some information and dilated my eyes. Having your eyes dilated is not a pleasant thing, but I knew it was going to happen. Drops in the eyes and about 10 minutes later I was seeing colours I'd never seen before....and then they start shining REALLY BRIGHT light into your eyes. It is, at once, the most brilliant light you've ever seen as well as the some of the most painful. (it made sense in my mind). After they're done visually torturing your eyes you're taken to a very nice little waiting area before you see Dr. Cassol. The waiting area has some comfortable chairs, a coffee maker, and a small refrigerator with small bottles of water. It's also nicely decorate and not over-done. There's a television, as well. I didn't wait very long (maybe 10 minutes) before I was taken back to see the good doctor. Dr. Cassol reviewed the results of the tests that the previous eye-torturers did and asked a few questions. He took the time to understand why I was there and looked into my eyes again. After a brief exam he said that everything look well and that my eyes tested at 20/15 (better than I had anticipated) and said he'd see me back in two years. For an 8:00 a.m. appointment, this went very well and I was out the door before 9:00 a.m. I wish all my appointments went so smoothly! All of the staff were friendly and professional, Dr Cassol's expertise showed through, and the facility is very laid back and relaxed. My first visit to Cassol Eye was a great experience. See you again in two years!

I had dbl cataract surgery. From the moment I entered the office the staff was great made me feel…read morecomfortable and were very helpful. Dr. Cassol was really a nice change he took his time explained everything including the prep for the surgery. The surgery was scheduled for the following week 1 eye a day between and then the other eye then. more follow up with the DR. It went exactly as he said it would I feel like new after this procedure. All I can say is a huge Thank You to DR Cassol and his staff along with the nurses and dr. at the surgery center