The store is beautiful with a multitude of frames to choose from…read more Dr. Joe did my eye exam. Patient, friendly and answered all my questions. Nicole Owens saw me first and helped me pick out a beautiful pair of glasses. She is friendly, patient and listens to the customer. Definitely will return.

Best exam i ever had. Spent plenty of time with me to make sure diagnosis was correct. Then the…read morestaff was very good in helping with letting me know what insurance covered and we were able to get great pair of frames that were in price point. Service was so good , i paid the extra to get second pair.

I have tried almost every eyeglass store between Destin and Pensacola, Opti-club has by far the…read morelargest selection! I picked out a Swarovski and a Tiffany pair. These frames are not cheap and the lenses are even more expensive so to say that I was disappointed when I picked up my glasses and the Tiffany pair broke as soon as I put them on, I was heartbroken. My daughter's wedding was in a few days in England and opti club actually offered to overnight the glasses to England for me. I declined the offer because I know how mail can get lost especially going overseas. When I came back a week later, my glasses were ready and I again drove to Pensacola to pick up my Tiffany glasses. I wore them two days, and they broke again in the same spot that they broke originally at opti club! I was devastated! Opti club ordered new Tiffany frames and the glasses are great. I didn't like the fact that I had to make 3 round trip visits to Pensacola (I live an hour away) but the ladies were so nice and the fact they offered to overnight them to England speaks volumes. Also, opti club gives a full year warranty on their glasses not 30 days like everyone else!

Came here for glasses and very pleased. Great selection, wide range of prices on frames (budget…read morefriendly up to prestige brands), friendly, knowledgeable. Shout out to Mollie and Robbin! Mollie helped with my glasses selection and was very friendly and helpful. And Robbin went above and beyond- glasses and progressive lenses are a challenge for me due to unique eye issues/history- my best glasses experience in my 65 years- Robbin knew exactly what to do. I will be recommending them to friends and family who wear glasses.

They were fast to tell me they took my insurance and what the Co pays would be I felt like the exam…read morewas very through and Dr Brandy was great the Tech did alot of the set up so it made her job easier. picked out glasses and they had a much better selection than the previous eye doctor I had clear across town. I thought I would leave a review because it seems as though they have gotten better from earlier reviews.

Went to the Pace location with no more contacts at home hoping I could pay for a week supply. Ended…read moreup giving me a week supply on the spot in less than 2 minutes and did not have to pay for them. saved my life. Thank you.

The staff and Doctor were professional and extremely helpful. Thank you for making my time today…read moreworthwhile.

Disappointed and Misled -- Never Again…read more I recently visited Eye and Coffee Guy (formerly "$50 Eye Guy") for an eye exam because my insurance covers the exam with just a $10 copay. To my surprise, I was charged an outrageous $143 for the exam, with insurance. My insurance also includes a $250 allowance toward any frames, but I was told by the sales associate that this didn't apply to frames in the glass case (such as Oakley, Tom Ford, Coach, etc.). That is completely false. I ended up using my own frames and was charged $568 for just the lenses. After insurance, I still had to pay $170 out of pocket -- just for lenses with anti-glare. I needed the glasses urgently, so I paid it, but I absolutely regret it. On August 1st, I placed my order and gave them my $500 Tom Ford frames to have the lenses fitted. Instead of handling them carefully, they broke my frames during the process. Not only did they fail to apologize, but I was told over the phone that I would need to purchase another set of frames because they were not liable for frame damage per the paperwork I signed. When I asked about a credit or refund since they broke my frames, they refused. I then asked for a refund on the lenses so I could take my business elsewhere, but they told me the lenses were already cut and nonrefundable. To make matters worse, if I bought new frames, the lenses would need to be remade anyway. At that point, I ordered new frames from another store, choosing not to give Eye and Coffee Guy another dime. Twenty-five days later, my glasses finally arrived -- far too long for something so basic. Horrible and slow service from start to finish. For comparison, I later went to another local optometrist who immediately told me that my $250 insurance frame allowance was still valid since I hadn't used it. I was able to use it toward a pair of Dolce & Gabbana frames with no problem. The competitor quoted me $125 out of pocket for lenses with anti-glare, anti-scratch, and UV protection -- all made in-house and ready the same day. Meanwhile, Eye and Coffee Guy quoted $399 for the same lens features and still had to send them off. Even with insurance, I paid more here than I would have paid in full elsewhere without insurance. I feel completely misled, taken advantage of, and frankly, ripped off. The lack of transparency, the misinformation, the refusal to take accountability, and the careless handling of my expensive frames is unacceptable. I will never return for optical services again. To top it off, I've been a loyal coffee customer here 4 times a week. But after this experience, I will no longer be giving this business a single dollar for coffee or anything else. The only thing close to $50 here is the coffee and muffins. Do better.

I have never written a review for any business I am so grateful for Dr. Hassan's patience, and…read morecommitment to my care. D.Hassan was more then accommodating and even more comforting towards me and my care.. I was there transitioning from glasses to contacts for the first time and beyond scared. Dr.Hassan's support and encouragement really pulled me through this overwhelming process. I just want to say thanks again for taking the time. I highly recommend!! 5 stars!

From the person at the front desk to the person who checked me out at the end of my visit, the…read moreentire staff was professional & friendly...Dr Hassan worked very hard to improve my site (trust me my eyes are a difficult case!). He had me seeing better by the time I walked out the door. He has a great "bedside manner" it didn't feel like he was just doing a job, he genuinely wants you to see better! I would highly recommend Dr Hassan & the staff at the Pensacola, FL location!

Recently new to the area. Over the phone when I called to make an appt as a new pt, so helpful and…read morekind. The ladies that work there are great and the Doctor also great! When I went in for my visit they were efficient, got me in, did my exams. Really helped me pick the best frames for my face. I'm very happy I chose them as my new Vision center. They made me feel welcome and I loved the energy I got there!

After moving to Florida about a year ago, I have now had two eye checkups with Dr. Stein. Both he…read moreand his staff have provided me with exceptional and professional service. Even though the retina in my left eye is slowly deteriorating, Dr. Stein has brought my vision to the maximum level possible with my condition. I highly recommend the Pensacola Vision Center.

Dr. Porch is the bomb. He is personable and all of his staff are angels. After my nightmare at the…read moreHwy. 29 location, I had to post a review of how good he is. Even though I moved, I will drive back to see him. He took care of my husband and I and treated us very well. Great doctor and staff. They have a great variety of eyeglasses and huge selection of contacts. I never leave without a ton of free samples and a good experience.

If they would honor the pricing they have online , this place wouldn't be bad at all. Eye exam was…read moreupfront pricing & speedy. The staff was nice as well. They just need to stop the false advertising.

I have never been more disrespected in my LIFE. As I was…read morerunning late I called told her exactly when I'd be there ,fine no problem under 10 minutes. It was 6 minutes late. They took the next appointment in front of me . Except it wasn't 1 person it was a couple, when they finally got done they put another COUPLE in that room and dr went in . She said no but I not only saw it but you could hear them . I had to take time off my job loose money. Trust neither of those couples has to do that. If she'd told me on the phone I would have made other arrangements, but I wasn't afforded that option. My time literally is my money so to be treated in this fashion was not only disgusting but also lost revenue. Also I'm telling everyone I know how I was treated there. BTW I did a walk in at another place I was in & out in 25 minutes that's what service looks like. AND I WAS TREATED WITH RESPECT

Staff was very friendly and helpful. I would suggest not trying to use any Groupon offers as that…read moreonly results in higher prices. You also won't get any two for 59.95 unless you have single vision lenses and want unattractive frames. They did go out of their way to fix the broken nose piece on my current glasses which was much appreciated. Unfortunately I'm not able to return the Groupon certificate because I had to open the voucher to find out it was worthless and now they won't refund. That's on Groupon not Stanton

The staff seem to have a hard time listening to their patients / Customers. I have to have…read moreprogressive lenses, and I hate how far down the section for reading is and requested at least 4 different times that they place it a bit higher especially with the size difference of these new frames... Nope. It's further down to the point I have to hold my glasses higher up to even read. This is so frustrating, I should have learned my lesson from the last time. I asked for one pair to be sunglasses and when I got them neither pair were sunglasses. I regret everything about this visit.

Best Optometrist in Pensacola! I always get my yearly eye exam done with them. Dr. Boyd and his…read morestaff are always eager to do their job and it really shows. Everyone in the office was very polite and eager to help us. The thing that I NEVER look forward to getting my eyes dilated, but Dr. Boyd made sure it was as painless as possible! Highly recommended.

I have always received the ablsolute best care from Douglas Boyd and his awesome staff for over…read more20yrs now. My husband and my two children go there as well and we have always been so please. They go above and beyond, they are more like family! You will be joining a great family if you go there.