Don't use this company! After stating details of work needed and agreeing to price, I was given a date when work would be done. When I hadn't received a confirmation call as to the time by the presiding day, I called only to be told that my date had been pushed out. If I hadn't gotten in touch with someone, when would I have been notified of this? The next day when I got home from work and found the work wasn't done? When the work was done ten days later, many more leaves had fallen. One of the reasons I chose to do the work in the fall rather than the spring was that a number of branches would be removed saving me leaf raking. I had been told that the jobsite would be all cleaned and "besides seeing the results of the tree having fewer limbs that I wouldn't even know they were here. They would rake and clean up the job site". When the work was completed, I came home to a yard that hadn't been raked; they hadn't even bothered to blow off and clean my steps and sidewalk from tree debris. What they had done was use the blower to mound the leaves in a 3 foot high pile against the neighbor's retaining wall, which left a blank area directly underneath the tree instead of running those leaves into the chipper. When I cleaned up that area of leaves , I found along with tons of sticks and branches, a hard hat, sunglasses and a stereo speaker. They had just blown all the tree debris and leaves together against the retaining wall. Also, the tree hadn't been trimmed symmetrically. When I phoned and voiced my dissatisfaction and asked for an in-person consultation, we met and I was told that I should have indicated that I needed "the canopy raised". Tree work is not my occupation, therefore, I do not know their terminology. When I state that I need the tree thinned and trimmed, it should be an assumption that I want the tree balanced and symmetrical. I do not want it heavier on one side and to end up with still low hanging branches. I was informed that to remove the remaining 5 branches would cost me another $500! Not one aspect of this job was done according to what had been requested in the initial quote or to what was indicated that I could expect from them! read more