It's unfortunate that I have to write a negative review because I genuinely liked Dr. Marlowe, but…read moremy experience with the billing department has been extremely unacceptable. I had a surgical procedure on October 16th involving a middle ear injection to address eustachian tube dysfunction. This procedure had been scheduled months in advance. A day before my the surgery date, Dr. Marlowe's office contacted me and required a $450 out-of-pocket payment for the injection, stating they would work with my insurance afterward to assist with reimbursement. I paid this amount. On the morning of surgery, I arrived at the surgery center at 6:00 a.m. and was informed that I would also need to pay a $1,200 surgery center fee because it had not been submitted to my insurance for pre-authorization. The office had several months to obtain authorization but had not done so - to my expense. I was told that if I did not pay the $1,200 that morning, the procedure would need to be rescheduled. After waiting months with intermittent hearing in one ear, I felt I had no choice but to pay. It has now been four months, and I have not been reimbursed for either charge due to repeated billing errors. My insurance company has issued multiple denials based on incorrect coding, missing documentation, and failure to submit required retro-authorization forms. Each time I follow up, they tell me "it's resolved on their end." It's "resolved" because I paid it! Unless I consistently pursue updates myself, no action is taken. I carry excellent insurance coverage, and reimbursement should not be difficult. The issue is not coverage -- it is the repeated failure to properly submit documentation and carelessness of the office because they are not out the $1,650, I am.

Zero Stars I made an appointment with Dr. Marlowe for FESS…read moreendoscopic sinus surgery. I've had chronic sinusitis for years. I have radiology reports back at least ten years stating "grossly deviated septum with spur" and was told I may have skull base tumors. I simply wanted the procedure to clear my sinuses. I brought CT scans, MRI, even my laptop with dicom medical imaging reader. He was rude, had his medical assistant open up the images in another room and didnt go over them with me, despite me bringing my laptop and disc player into the exam room. Despite knowing I need a FESS, despite my insurance already approving the procedure, he came back into the room and told me I was fine and didnt need the FESS. I was very surprised because I went to the appointment with the intend on scheduling surgery. I said, "what about my deviated septum, can you fix it" and he looked surprised and LIED to me (his facial movements and eyes let me know he was lying) and says, "its not that bad". I also brought along my medication list. He saw I already take 40mg of Protonix for GERD, and yet the only thing he did do was write me a second Rx for Protonix, that I didnt need. This was a waste of my time, waste of $45 copay, waste of health insurance payout. Do not beLIEve the 5 star reviews as he pays people to write them. Worthless. This guy Marlowe is worthless. Find another ENT. EDIT: to add the CT Scan from 2021 he said "looked fine" has this Radiology report: "septal deviation, convex, airway obstruction 50 - 75% and septal spur". A simple google search: "A convex septal deviation with 50-75% airway obstruction and a septal spur indicates a significant deviation of the nasal septum, likely causing noticeable breathing difficulties and potentially other issues like sinus infections. The deviation, especially when combined with a septal spur, can create a significant narrowing of the nasal passages, leading to impaired airflow." This doctor, Dr. Marlowe is a loser who is afraid to do ENT surgery. AVOID HIM. EDIT #2. When I showed Marlowe the Afrin/Lidocaine nasal spray that ENT Associates of Manatee gave me a few years ago, he looked stupid and asked me why they would give something like that to me. IDIOT. Please google: ENT Afrin/lidocaine. Avoid this guy.

I have heard great things about Miracle Ear and decided to check them out for my husband. Chris's…read moreprofessionalism and attention to detail was very impressive. She was enthusiastic, caring and very knowledgeable of the product. I was quite pleased and highly recommend this office in Osprey.

Awesome! Everyone I…read morehave dealt with here at the Venice location has been terrific! Cheerful. Friendly! Accommodating! Today all I needed was a cleaning. One of my instruments was not working . I phoned and was told, "Come on in!" I had no appointment, but I was taken care of and left fully "eared"! Thank you!

For a number of years my husband has been cared for by Mark Rahman and his staff. All I can say is…read morewe have been exceedingly happy with the attention and care they provide. Appointments are fluid and emergencies are always handled expeditiously. Their new office is bright, clean, airy and modern. Thanks for always being there. JSS

My husband Mark had a hearing test at Gulf Gate Hearing with Emily. He was impressed with their…read moreprofessionalism and their explanation of the procedure. He would recommend them strongly.

Excellent care from the entire staff. After seeing several doctors that misdiagnosed her, my wife…read morewas finally correctly diagnosed by Dr Marlowe and our lives have improved immensely.

Pat McCarthy is the resident audiologist at this practice and a better one will be hard to come by…read more. She is well credentialed and the utmost professional. No sales pushing of anything here. Your needs determine your treatment. A very pleasant experience.

Lauren has been great helping me manage my hearing and Kathy is such a responsive office manager!…read more When I need something Kathy gets it done for me.

One of my hearing aids failed while I was on vacation iand I needed immediate help. I contacted…read morethe manufacturer and they referred me to Ear-Risistable in Venice, FL. I was able to get an appointment for the next morning. Ashely solved my problem in minutes and bingo, I was back to enjoying my hearing aids. This was a warranty repair, but this was not a problem. The service was outstanding. Thank you Ashely.

Dr Pail has been our family doctor for 3 years now. He and his staff always have time to work in a…read moresick visit. They've helped us through various issues and referred us out to local doctors for specialized practices. Really appreciate that they take the time to work with several of our family members on the same trip which saves us time.

Dr. Dahlborg is great but the staff is HORRIBLE. Every time you call you get another strange…read moreresponse like "we are not recommending the RSV shot bc we don't know if it is safe" to "we aren't giving out covid vaccine prescriptions (i have asthma) until the FDA meets to discuss. This staff is the most unprofessional staff i have ever encountered in 61 years. I'll never step foot in that building again. The worst. Don't waste your time. the office manager is very rude and couldn't care less about your health. HORRIBLE. -prior patient

Have gone here for 23 years. Excellent doctor, nursing staff is attentive and gets answers for me…read moreand calls me back; front office people are very pleasant and friendly.