Superior attention to detail, great customer service and wonderful selection of jewelry. What else…read morecan one us from a local family jeweler? My husband had as used their services more then once and my jewelry box and I thank him for that. Any time I had any sizing problems, or a repair need, they have taken care of it promptly and with beautiful results.

Had my jewelry repaired and am very pleased with the workmanship! Heidi was wonderful to work with…read moreand kept me aware of when my jewelry would be completed. They do great work and I highly recommend!

Soldered on a charm for me on my charm bracelet. It was ready when promised and they policed the…read morebracelet for me. I will return!

This place is a gold mine! (Pun intended). This is local family owned and operated store. I…read morebrought some watches in that haven't had working batteries for nearly 20 years, and they were so quick to get it done for me! The staff is super friendly, and they are so knowledgeable! Highly recommend stopping by and seeing them!

Was once a fan of this place, but service has definitely gone way way down. Brought in a new…read morewatch to have afew links in the band taken out. Told I would have to leave it for a week (links on this band were hard to take out). No problem. I left the old watch per them so that they would know the size to make the band. Called after I never received a call after the week...told that for some reason the watch was never brought back to the watch technician. He informs me that they are VERY busy and it will be a few more days before he can get to it. I told him I was disappointed in their service, but ok, it is what it is. In approximates 20 minutes I get a call telling me that my watch is working fine, checked the battery, I had forgotten to remove the plastic tip on the stem of the watch...that's why it wasn't running. HELLO...I brought the watch in to have the band shortened. Then the owner gets on the phone and tells me that in order for them to fit the band, they must have my wrist. Three salespeople worked with me when I dropped off the watch for the band, not one of them took any measurements at that time of my wrist. They told me to just leave the old watch and they can use that. Needless to say, the owner told me to come and pick up my watches, they would not fix them. They were very disrespectful. I truly believe that because my watch was not an expensive item they didn't want to be bothered. Correct me if I am wrong, but seems to me that good customer service would mean saying sorry for the mishap, we are making this our priority since it was our fault to fix this issue asap. but that is not what they did and to just yell at me and treat me this way, I definitely WOULD NOT recommend them. The staff there doesn't seem to have a clue of what they are doing. Such a shame...they were ONCE a great place to do business with BUT NOT ANYMORE. Just beware.

Our 94 year old Grandmother passed away 12/19. With hectic schedules and I'm sure many orders…read moreplaced before ours, Morgan's Jewelers accommodated our family in the biggest way, repairing her 50+ year old wedding set so that it was able to be worn for her final resting place by 12/21. We are forever grateful to this small, family owned business. They were friendly, gracious, and empathetic to our situation and we would recommend them over and over.

The owners are great. Especially Angie who has the same tastes in jewelry that my wife has. I can…read morealways find the perfect gift when Angie helps me. Good quality and value. And they are helpful with small tasks like watch batteries, watch band adjustments, etc.

my engagement ring needed repair and resized , I couldn't get it off! I stopped into Morgan…read moreJewelers. wow the customer service was Fantastic , within 6 days I had my ring back, cleaned and polished , it looked just brand new! Everyone was so sweet and helpful, it was like stepping back in time! I will be back for sure!!

Sabri Guven has been our only jeweler now for over 15 years. He and his team have out-performed…read moreevery jeweler in quality, expectations, workmanship, variety, creativity, design and after the sale service. I will ALWAYS shop Guven's first. ~Steve & Deanna

We had excellent customer service! We highly recommend this store. Took my watch in for a new…read morebattery and the staff was very helpful and friendly.

They replaced my head to my engagement ring in 2018. In 2019, my diamond fell out of setting…read more Thankfully, I was able to find my diamond. In November 2024, my diamond fell out again!! Miraculously, I was once again able to find the diamond. The diamond coming out twice in 6 years is unacceptable especially never losing in original setting in 13 years!! Will not try a third time.

Not sure about the jewelry but DO NOT BRING A WATCH HERE…read more They held onto a watch I brought in for a crown repair and did nothing but issue excuses for 3 months. I was told, the guy is on vacation, the guy works part time, the guy needs to order parts, the guy is waiting for parts. Over and over again! They told it was "gonna better than new" and when I went in to pick it up, absolutely nothing was touched and then they issued me a check for my deposit because it was "too hard" to find the debit card transaction. Thought I help out local businesses but after 3 months of excuses, NEVER AGAIN!

I had been looking at another store and online to replace a bracelet for my wife but had not had…read moreany luck. The 3 ladies at the Newnan, GA location went above & beyond. Phyllis found the exact one she wanted!! Highly recommend this location & the ladies who were there today!

I bought my wife a pair of $700 gold/diamond earrings from the Newnan store. She decided they…read morewould not work because she has long hair and no one see them. So we had 30 days to return and we were going to take them back on day 28 but my son was involved in an auto accident (I have the ER bill to prove it.) so we tried to take the back on day 33. The refused to take them back and said they would exchange them but there was nothing she wanted. Literally 3 days later and due to an emergency??!?!?!?! The woman helping me suggested I try to sell them online or TAKE then to a pawn shop?!?!?! I suggest going ANYWHERE but Kays and my family of 5 Adult children and spouses have bought there before but will now be going elsewhere for our Jewelry. Pretty sure my experience at a Pawn Shop would be far more enjoyable.