They are super nice. Bob the owner was amazing, and his staff just as nice. They didn't even try to…read moresell us anything, just answer our questions, looked at a ring and gave us a free estimate on the valve. Fixed some diamond earring for us and only charge for a piece that was missing. We really enjoyed talking to Bob and Andy. The store was in a very interesting place, you never except it to be there. But, they had a number of customers in there, but they have a lot of staff. Highly recommend them. You can tell they know their stuff.

Amazing!! Came in close to closing but nobody seemed to mind! Brought in some jewelry and they…read morecleaned and fixed them so nicely! They even fixed a small pill holder I had!:) welcoming atmosphere! Felt like I was hanging out with my aunties and uncles

Stopped in for a quick ring cleaning and Kevin Braden went above and beyond and even fixed some of…read morethe prongs on my ring! Always pleased with the service here.

This is a great store. I went there to have a couple of watch batteries changed. They did it within…read moreabout ten minutes. In the meanwhile, I glanced around the place. They did attempt to interest me in some of the merchandise, but in a very understated way, which I appreciated. There's no rule that says an employee can't do their job! Everybody was friendly and helpful. I would definitely deal with this store anytime.

Great Store. Mike is a great guy always helping me out with my watches. If you're a watch fanatic I…read morehighly recommend getting at least one of their watches. They are amazing.

Enchanted Jewelers is a terrific store for all your jewelry needs. They have a very nice selection…read moreof ready to purchase items, can design and make one-of-a-kind items, and repair almost anything. My husband and I like occasional browsing and, of course, the impulse purchases. Pleasant staff also!

I stopped it because it looked like it was worth a try; cool signage. I was looking for turquoise…read morejewelry for my GF and it was perfect. It is a mom & pop family business that's been around for over 40 years. I went on a Saturday and the Mom was working. She was very knowledgeable, friendly and explained what each type of stone was and where it came from. All the jewelry looked very tempting and I came out of there with more than I planned on buying because of that. Many other stones than turquoise so give it a try.

Excellent customer service, very knowledgeable about every area of the store. I didn't feel rushed…read moreor pressured. Picked out some pieces that I will wear forever. Thank you!

Chanel was the friendliest sales associates ever! I love my purchases and cannot wait to return.read more

The place was dark and had zero inventory. The owner? (?) Staff was rude. There are many better…read moreplaces to go where they appreciate your business.

High quality work at a great price. Andy is so knowledgeable, adaptable, and above all, friendly…read more Came in to replace a couple small diamonds on my wife's wedding band and to resize her engagement ring (both platinum), as well as to weld them together. Turned out fantastic!

I was a walk in client just to have a couple items quickly repaired as well as weighed. I did wait…read morea moment as there was a couple of appointments going on but it wasn't very long. Despite me being young and having a relatively unexciting and inexpensive request I was still met with respect and attention which I really appreciated. Lonnie himself helped me with my pieces. His work on display was beautiful. The experience was nice enough that I will consider coming here in the future for larger projects and definitely will be back for repairs in the future if needed.

I have had several items made by hand from these jewelers, all to my specifications and…read moresatisfaction, and at prices I found reasonable. More important, Lonnie knows colored stones in an era where faux has replaced formidable. If you want diamonds-- No! I mean DIAMONDS!--talk to Lonnie, sit down with him, choose your stone, and with him construct and preview a graphic image of the jewelry you have in mind. Lonnie's Jewelers will then make it, just as you specified.

Kay (Romeros Jeweler's / Kay Frances Designs) performs absolutely beautiful custom work. The…read morefinished products are very high quality and built to last a lifetime. However, working with her is an exercise in frustration. If you do not mind that she routinely takes an average of a year to complete an order, she does not communicate, the communications she provides are contradictory or that the finished product is 33% over her estimate then Kay Francis Designs is the place to go. Our most recent odyssey started February 8, 2025 when we sent a set of broken eternity bands to her for resetting. She provided an estimate dated February 18, 2025 and a 57% deposit was requested and paid on February 25, 2025. Regarding the high deposit on February 25, 2025 Kay stated "I have to use a different system now because I buy the metal not my jeweler. I save you money that way". We heard nothing from her so in late July 2025 we reached out for a progress update. On July 30, 2025 Kay stated "I need to be able to cover the platinum cost to finish. It's an additional $1500.00". On August 6, 2025 Kay stated "When a caster charges me for platinum it includes their alloy their time and they double their price to make money on their craft". Yet on February 25, 2025 she had stated "I buy the metal not my jeweler". If she had actually purchased the metal on or near February 25, 2025 the cost for platinum would not have gone up. Either she buys the metal or her caster charges her an up charge but not both. At this point the cost per gram of platinum was $589.04. Again, we received no feedback or progress updates so we reached out in December 2025 for a progress update. On December 22, 2025 Kay stated "I apologize for not keeping you informed. It's almost finished I will keep you updated so you will know when to expect delivery. Again, I apologize so very much." In February 2026 after no additional communication, we reached out again. Kay refused to continue communicating with us and asked us to communicate with her manager who is evidently her boyfriend. In late February 2026 he insisted on full payment prior to completion. We, naturally refused, as we had already provided a deposit and progress payments totaling 81% of her original estimate. Upon completion, April 18, 2026, a set of photos of broken stones was sent as well as a final invoice 33% above the original estimate including the cost of broken stones. I am not certain if it is customary for jewelers to charge for their errors (broken stones) but Kay Frances evidently does. I certainly recognize diamonds, while hard, are brittle and prone to damage during setting. The final tally is the project took over 14 months and was 33% over budget.

Get a signed and notarized contract whenever doing business at this location. You may be asked to…read moreskip the contract, but do not. Ensure the contract covers all aspects of cost and expected work as well as timely completion.