I was a walk in client just to have a couple items quickly repaired as well as weighed. I did wait…read morea moment as there was a couple of appointments going on but it wasn't very long. Despite me being young and having a relatively unexciting and inexpensive request I was still met with respect and attention which I really appreciated. Lonnie himself helped me with my pieces. His work on display was beautiful. The experience was nice enough that I will consider coming here in the future for larger projects and definitely will be back for repairs in the future if needed.

I have had several items made by hand from these jewelers, all to my specifications and…read moresatisfaction, and at prices I found reasonable. More important, Lonnie knows colored stones in an era where faux has replaced formidable. If you want diamonds-- No! I mean DIAMONDS!--talk to Lonnie, sit down with him, choose your stone, and with him construct and preview a graphic image of the jewelry you have in mind. Lonnie's Jewelers will then make it, just as you specified.

I took my girls to buy jewelry. We were never offered a basket, so we had our items in our hands…read more The workers kept looking at us as if we were stealing, which we would never do. When I came to pay they were making a call and I heard one of the workers stating I was robbing the store.. they were rude and inappropriate. Horrible experience For such cheap jewelry. Never going back. I'd give it a zero if I could!

I recently went to Claire's store #5804 here on Albuquerque nm. I'm retired and have never shopped…read morehere. However when I wondered in I was greeted with the sweetest big smile of kyanna here at the coronado center mall. Then she eagerly helped me look for a certain type of earrings I had looking for. How I wish every customer service agent I run into would be a 10 + stars like here. Hang onto her Claire's mgmt.

Professional and informative in regard to jewelry and precious metals. Wonderful customer service…read moreand a beautiful store to shop or sell.

Fantastic customer service! They are very honest, even if it doesn't benefit them as a company,…read more They are very knowledgeable about their business and will research and find things for you if you truly are interested in purchasing quality jewelry!

Stopped in for a quick ring cleaning and Kevin Braden went above and beyond and even fixed some of…read morethe prongs on my ring! Always pleased with the service here.

I love going into Harris Jewelers and working with Gina. All the jewelry there is gorgeous and…read moreEVERYONE is so kind there. This is the only jewelry store I go into. See you soon Gina.

Kay (Romeros Jeweler's / Kay Frances Designs) performs absolutely beautiful custom work. The…read morefinished products are very high quality and built to last a lifetime. However, working with her is an exercise in frustration. If you do not mind that she routinely takes an average of a year to complete an order, she does not communicate, the communications she provides are contradictory or that the finished product is 33% over her estimate then Kay Francis Designs is the place to go. Our most recent odyssey started February 8, 2025 when we sent a set of broken eternity bands to her for resetting. She provided an estimate dated February 18, 2025 and a 57% deposit was requested and paid on February 25, 2025. Regarding the high deposit on February 25, 2025 Kay stated "I have to use a different system now because I buy the metal not my jeweler. I save you money that way". We heard nothing from her so in late July 2025 we reached out for a progress update. On July 30, 2025 Kay stated "I need to be able to cover the platinum cost to finish. It's an additional $1500.00". On August 6, 2025 Kay stated "When a caster charges me for platinum it includes their alloy their time and they double their price to make money on their craft". Yet on February 25, 2025 she had stated "I buy the metal not my jeweler". If she had actually purchased the metal on or near February 25, 2025 the cost for platinum would not have gone up. Either she buys the metal or her caster charges her an up charge but not both. At this point the cost per gram of platinum was $589.04. Again, we received no feedback or progress updates so we reached out in December 2025 for a progress update. On December 22, 2025 Kay stated "I apologize for not keeping you informed. It's almost finished I will keep you updated so you will know when to expect delivery. Again, I apologize so very much." In February 2026 after no additional communication, we reached out again. Kay refused to continue communicating with us and asked us to communicate with her manager who is evidently her boyfriend. In late February 2026 he insisted on full payment prior to completion. We, naturally refused, as we had already provided a deposit and progress payments totaling 81% of her original estimate. Upon completion, April 18, 2026, a set of photos of broken stones was sent as well as a final invoice 33% above the original estimate including the cost of broken stones. I am not certain if it is customary for jewelers to charge for their errors (broken stones) but Kay Frances evidently does. I certainly recognize diamonds, while hard, are brittle and prone to damage during setting. The final tally is the project took over 14 months and was 33% over budget.

Get a signed and notarized contract whenever doing business at this location. You may be asked to…read moreskip the contract, but do not. Ensure the contract covers all aspects of cost and expected work as well as timely completion.

We went to see what pieces were available. We had excellent customer service. We met the artist…read moreand he helped us to make our purchase. The price was very reasonable for the quality of the items we purchased. Again, very knowledgeable staff and patient as I contemplated what I was looking for.

Absolutely beautiful well.made jewelry The staff is…read moreknowledgeable and very professional I would always buy my native American jewelry from TSkies

While I was visiting Albuquerque, my pearls broke, and I decided to find a place to have my pearls…read morerestrung. I wanted to have knots tied between each pearl to make it more secure. I found The Bearded Iris hidden away in a strip mall. When I walked into the store, I was greeted by several friendly women. I met the owner, Danielle, and told her what I was looking for - - someone to repair my black pearl necklace. She said, "I can do that". She agreed to tie a knot between each pearl--I wish I would have had that done originally. I wasn't going to be in town for long, and she was able to meet my deadline! The price was reasonable, and she did a great job!  The Beaded Iris is a bead shop and much more. TBI has all types of beads 8and beading supplies. They have beautiful beads from all over the world: the Czech Republic, Africa, Italy, and Japan--to name a few. They also have beaded necklaces, earrings, bracelets, and broaches. Besides beads, they have classes: knitting, beading, and wire wrapping. The Beaded Iris is a place to join together with others to create works of beauty--"like poetry when it comes from your soul".

Visited the store based on a recommendation of a friend. I…read moream new at beading, so this was a little overwhelming, but fun.

I was looking for unique wedding jewelry, and this store delivered. My wife and I have been to this…read morestore many times. We are torn about how lovely the jewelry was, but Luis never listened to us (we never saw any other staff that might be more consumer friendly).We gave him a price point and he constantly tried to push our budget way over and wanting us to buy more than one ring (what person needs multiple wedding bands??) He interrupted us when we tried talking to one another. He treated me like I didn't know anything about jewelry or 'what I really wanted'. We were always so anxious when we left his shop. The jewelry is phenomenal, but we never want to go back. If Luis hired someone more friendly and that listened, we would consider going back.

Amazing. Take this…read morestore, transplant it to a major city anywhere in the U.S., and you've got a top jewelry shop. An absolutely mind blowing array of hand crafted pieces of jewelry that must be seen. I have been to many places in my lucky life, but have seen very few establishments that can match the level of selection and design that is held here. The first thing I thought was that my sister would love to see this place (and would no doubt buy something). If you appreciate jewelry or art in any form, you absolutely have to go see this place. One of a kind!