Wish I could give ZERO stars. We waited 3 weeks for my daughters appointment. Day of the…read moreappointment we called to confirm the time. The front desk stated "oh no you are booked for the Palm Bay office" and gave us that number. We called the Palm Bay number and was told that they do not have appointments on Friday. Called the main office back, and the front desk stated that there was no appointment scheduled for my daughter. She was very rude and told us that they couldn't schedule an appointment for my daughter anytime soon. The dentist might be great but the lack of professionalism with the front office is disgraceful. DO NOT call if you want to be treated with respect.

If you're looking for educated well rounded staff and doctors, this is surely NOT the place to…read morecome. Everyone who works here from the ladies at the desk to the nurses to the doctors are ghetto. They completely ignore the kids when they're being talked to by them and are extremely unhappy looking people. They all have attitudes and are sassy and mean. Very unprofessional place. It's dirty, ugly, and has a depressing vibe inside. I wouldn't call it an office it's a little rented out dirty house with a bunch of rude ghetto women who are struggling to make it big in dentistry. This place is gross and a joke.

We journeyed to the dentist's office one Monday. As we walked in from the parking lot, I noticed…read morethis dentist's office was unusually busy. This guy seemed like the Pied Piper. When I walked into his office, I quickly understood why. You're greeted by a felonious looking receptionist with a painted-on smile. She hadn't made my acquaintance before, so she looked at me with curious eyes. "New patient?" she asked. Puh-lease. My kid checked himself in and I walked around to explore the office. This guy had two fabulously large salt-water aquariums with the largest overfed Nemos I had ever seen. In the rear of his office, there was a ten by twenty-foot room filled with the greatest arcade games from the twentieth century - all free, and all unlimited play. I didn't want to leave. Ever. We got called back into the exam area way too quickly. My sixty-pound youngster practically had to pull me away from the Ms. Pac Man machine. His office was a maze of brightly colored exam rooms with not-so-friendly dental hygienists. She attempted to ignore me as I addressed the questions my child snubbed, but that poor soul soon found I am not one to be ignored. My son sat down and she did her thing. One thing they miss in all dental aide schools is communication skills. You can't ask patients questions while you have a sharp object in their mouth and expect them to answer. Miss Not-So-Happy finished with her x-rays and announced the dentist would be over shortly. Num-num stayed in the chair and played with the suction straw. Dr. Mike finally danced over and pounced on the small rolling stool adjacent to Num-num's exam chair. The dentist asked the same exact standard small-talk questions that he asked to the last four kids. Num-num had his answers ready before he asked, and he spewed them out. The doctor was surprised to find my kid had no cavities, and probably wouldn't need braces. But he did offer some very sage advice - brush those teeth at least twice a day, and for two minutes each time, or he'll be taking his teeth out at night and putting them into the dishwasher. I had told my kid how important that teeth brushing thing really is, but like most kids, parental advice is always shunned as a nag. However, now that a stranger told him the same exact thing, my advice suddenly became gospel. Twelve year-olds have no concept of the potential pitfalls of poor dental hygiene. Happy Dr. Mike painted a picture for him. Four stars for Dr. Mike's professionalism, life advice, and the arcade games. Dinged one for the not-so-friendly hygienists. Work on that, ladies.

I have to say Dr Mac Kay and his team are the best I've ever encountered My sons 1st visit to the…read moredentist was so pleasant he didn't want to leave the office The receptionist Mrs P Walsh was so friendly and professional Jamie cleaned my sons teeth n took x rays n Dr MAC Kay was so relaxed and personal I am very pleased to say Dr MAC Kay's is my sons dentist

A well deserved 5 star rating! I've taken my son to Beachside Smiles twice in the span of 1 year…read morefor routine dental maintenance and treatment. He's had an exceptional time during both visits. The office staff and our dentist, Dr B, are experienced with dealing with children. My son is mildly autistic and they handled him very well. The patience is there and I truly appreciate that. My son was not scared, felt comfortable and was able to ask questions. He loved seeing the tv on the ceiling and being able to get a toy after his dental exam and cleaning. The patient rooms have windows and are uniquely designed. The equipment used look clean and functional. The waiting room is comfortable and has a tv as well. There is a playroom for kids to use while waiting for their appointment. There's plenty of parking in the back and handicapped parking at the side of the building. Our experiences on both visits were pleasant and as previously stated, the staff are friendly and kind. Our dentist was Dr. Brandon Millard. I highly recommend this pediatric dental site for all the reasons mentioned above.

From the owner: We are your BEACHSIDE pediatric dentist! Board certified pediatric dentist specializing in children…read morefrom ages 0-18 years and those with special health care needs. Fun and kid friendly environment with games and TVs. We also offer nitrous oxide and IV sedation. Serving Satellite Beach, Florida and surrounding areas of Brevard County.

From the check in with the office staff, quality of care and follow up excellent dentist. Best I've…read morehad in years. Highly recommended!

Just finished my son's dental cleaning and exam at this location for the first time and it was…read morewonderful! Our hygienist was so sweet and attentive. She explained everything with care and excitement. The dentist was awesome too. No pressure to do the fluoride treatment. We opted for the care plan which offers discounted services for the year- totally worth it even from one visit. We'll definitely be back!

This is the absolute worst dentist office I have ever been to. The office manager got an attitude…read moreand hung up on me mid conversation and was so rude because of a faulty repair that I questioned. This filling was done in 2022 and they are just now trying to get me to pay it 2 years later. They do not care about their patients, or their customers. Good job guys! If I could leave negative stars I would! Stay away!! I would also like to include that my two sons also relayed to me that the assistant was very rude to them. My younger son was crying because he was in pain, they told him to stop being a baby and to be quiet. They do not allow parents to go back with the childern. My older son was asked a question about how his braces felt and he took a minute to answer and the assistant told him to hurry up and not waste her time. They made him feel very uncomfortable. He was thinking how to explain his discomfort and they treated him like trash. A complaint was filed with the BBB and lawyers are involved. I hope this bad review will bring awareness. the customers deserve better. Their customer service is horrible. Please read the prior bad reviews ...... this is how they operate!

I would give zero stars if I could. They do not let parents go back and I understand why. They are…read moreallowed to treat people like trash! Dr Milo is extremely rude and unprofessional and so is his front desk staff. My daughter was crying because she had to have a tooth pulled and she was nervous. They tried to enforce the need of Nitrous even though I stated I did not want her to have it because it makes her sick. They sent her away and would not treat her because we refused Nitrous. Dr Milo told my husband it is a complicated procedure but then told him he could easily get my daughters tooth out at home. My husband took her to the appointment and when I called to ask about what happened they refused to give me information. Dr Milo got on the phone and told me to talk to my husband and that I may not be who I actually am (even though they already verified me when they answered the phone) after I explained that to him he told me he does not owe me anything and hung up on me. He then called my husband to let him know that a woman who claimed to be his wife called and it didn't go well. This is not the first incident we had. A few weeks ago my other daughter (who is 9) was given Nitrous for a tooth pulled and it was rushed. She was in and out of the room with treatment within 30 minutes and threw up in the lobby on the floor. She has had Nitrous at a different dentist a few times with no issues but the appointments were much longer and they gave her time to come off the gas. When Dr Milo came out to the lobby he scolded my husband for having a drink in "his lobby" before addressing my daughter vomiting on the floor. This office should not treat children or adults for that matter. They are rude and have zero bedside manner. If you would like more proof of the terrible office just look at all the reviews on yelp and everywhere else. I will be pursuing this matter further along with other people and their complaints!

I contacted Hibiscus Dental to schedule what should have been a simple, routine semi-annual…read morecleaning, and unfortunately the experience left me with more questions than confidence. My initial call was straightforward--the receptionist told me the earliest available appointment for a cleaning was May 7th, which I was perfectly fine with. However, when I called back, (we got disconnected) I was given completely different information by another staff member. I was offered an appointment for the very next day, but with the caveat that a cleaning would not be guaranteed. I was told I would first need X-rays and a full evaluation, and only after that would they determine what type of cleaning I "might" need. I made it clear that I was simply looking for a standard cleaning. I've had extensive recent dental work, including veneers, and I'm very familiar with my dental health. I also work with a cosmetic dentist I trust, so this wasn't a case of neglect or uncertainty on my end. What really raised a red flag for me was being told that even if I waited for the later appointment (May 7th), there was still no guarantee I would actually receive a cleaning during that visit. That's highly unusual. In my experience, both locally and elsewhere, a routine cleaning appointment is just that--scheduled, straightforward, and completed in one visit without unnecessary hurdles. The inconsistency between staff members, combined with the lack of clarity around something as basic as a cleaning, made the process feel unnecessarily complicated. It also gave the impression that the visit could turn into something more than what was initially requested, which felt more like a setup for potential upselling than a patient-centered approach. For patients who simply want a predictable and efficient routine cleaning, this may not be the right fit. Personally, I prefer a dental office that respects both my time and the purpose of my visit.

A family friend recommended me to Hibiscus and I needed an emergency appointment and was taken care…read moreof immediately. The staff was very helpful and made my experience comfortable and the best it could be.

We are visiting from out of town and my son had a dental emergency at around 7:30. Dr. Alvarez…read moretook our call, changed her evening plans, and met us at the office. She was so kind and comforting to our son. 10/10 experience. Super clean office, amazing doctor.

I went to this office, that is, until I questioned their treatment plan and that ultimately got my…read morekids kicked out of their office. Be warned they take a very conservative approach to treatment, which works for some case just not all. They discharged me after i took my son to a sedation clinic to get work done (at their recommendation), then decided that there was to much work done and it would undermine the integrity of their treatment plan. this was the polite way of saying " since you went somewhere else, don't come back". When I questioned why we let a 4 year old sit with decay for 3 years I was met with the excuse of " Don't breast feed at night". Basically blaming the decay on breast milk, and our desire to avoid formula. My boys almost died from formula, to parent shame my wife for her decision to breastfeed them to then blame that for the cause of the decay is wild. After speaking with the office manger today for almost 20 minutes about our concerns and expressing our feelings in a civil way they decided that we should go elsewhere. so be warned that they don't like to be challenged and if you follow their instructions and seek outside care they will most likely kick you out as well.

Amazing service and staff. Very caring and friendly staff. Dentists, brother and sister, are…read moreincredible, very personable and take care of my entire family.

I rushed over to Stellar Family Dental after a horrible experience at another dentistry…read more Immediately, I was taken care of by Sydney and Adrienne. They were extremely helpful and took great care of my situation and addressed my concerns. Sydney and Adrienne made me feel prioritized. I highly recommend this place.