This travel agency has been around for a long time and suffered from the wrath of COVID as all of…read morethe travel industry has! We have used their services since 2005 and they have been wonderful!! Cheryl, Donna, and Pat are the three that have worked with us we love them all! They have a lot of knowledge about domestic and international destinations and planned 3 of our long 2 month trips!! Highly recommended!!

I used these folks for a recent trip to Spain and Morocco, and walked away less than impressed…read more To our travel agent's credit, she was generally pretty genial and friendly. Our hotels were all booked properly, so my girlfriend and I never really had any issues checking in to any of our lodgings as we traveled across southern Spain. This is about where the good things end. Our travel agent came across as someone accustomed to doing business in a different era, largely in that she was much easier to deal with in person than she was electronically. Emails would often go unanswered for longer-than-acceptable stretches of time, and some emails just went unanswered altogether. I understood that the agency was busy during the time we were planning our trip, so I would have been okay with a "Got your email! Get back to you soon!" response, which I rarely received It also seemed like our agent had a hard time recognizing and adapting to our preferences as travelers and individuals. This essentially made the whole booking process more stressful and aggravating than it needed to be - I'd never used a travel agent before this experience, and I'm unlikely to seek one out again, given how poorly this experience went. In short, if you're the type of traveler who likes to have a trip pre-planned for you in its entirety by a fairly knowledgeable individual, these folks might work out for you. On the other hand, if you want to find someone who's going to work alongside you to design a trip that takes your wants, needs, and preferences into account, stay far, far, away.

To all out there that don't travel abroad listen up please. I was trying to get a plane ticket to…read moreSouth Korea and I was told not to book this myself I needed a travel agent. #1 Wrong. And that they would have my back #2 Wrong. I would save money #3 Wrong. So many things went wrong on this trip it is very hard for me not to cry. I needed a bit of help and this company could have sat down with me and did this very easily even when I asked for it and shared I had never been out of the US but they didn't and when I needed to change my time of flight and gave them 3 weeks to do so they never I mean NEVER called me back till it was way to late to change the flight so all I can say is don't have them EVER do your flights or travel plans. I thought this would be good and it was a disaster !!! Beware I say check others out before coming here.

Shawn at East-West Global put together the most wonderful cruise vacation to Florida and the…read moreBahamas for my family. We had a wonderful time. He stayed within our budget and we were able to visit some very neat places. We will be sure to book our next vacation with him.

Conscientious and professional. Reasonably priced and local to San Tan Valley. I would use them…read moreagain.

Dave does great work. He's patient even under trying, indecisive circumstances, and will always do…read morehis best to ensure that you get the best deal and are completely satisfied. I can't recommend him enough.

What an incredible time! Dan made me feel comfortable throughout my Discovery flight. He…read moreexplained the flight dynamics of Gyro planes. Safety is his priority. He involved me throughout. Flying over the Salt River was beautiful! I hope to purchase a Gyro plane!

Sharon Miller has done incredible work…read more I planned my honeymoon to go to the Dominican Republic and Sharon did incredible scouting to find us a reasonably priced resort. The resort itself caused my wife to get sick and ruined the honeymoon but upon our return to the United States, Sharon had put forth a tremendous effort to refund as much of our money as possible. The resort refunded an unsubstantial amount and we asked Sharon to reexamine our case. Without hesitation, Sharon submitted another inquiry. It is very clear that the employees at Ultimate All-Inclusive travel really care about the well-being and happiness of their customers. I would suggest this agency to friends.

Great experienced agents that go out of their way to help me out with my questions regarding my…read moretrip I booked with them. I wasn't sure about a destination and they really worked with me to figure out what would work best...and within my budget. There were some schedule changes with my flights and they let me know right away what my options would be.

If you want to truly see the Grand Canyon, Antelope Canyon, Horseshoe Bend and Page, AZ - not…read morerushed - book Todd's overnight 2-day tour. I'm so glad I did. Communication with Todd is excellent - I swear he works 24/7. Mike our tour guide was wonderful. Made our trip flawless. Don't hesitate to book this trip with Todd - you will be glad you did. Todd takes care of all the details - tickets, passes, driving, hotel room. You get picked up where you are staying - they take care of the details - and they return you home safe and sound :) Thank you Todd and Mike for an adventure we will never forget - just perfect!

Todd provided a spectacular tour from Scottsdale to the Grand Canyon on February 6, 2017 for my…read moregroup of 6 passengers! His engaging personality, courteous manner and knowledge of both historic and contemporary happenings throughout the trip made for a very pleasant day. Having researched a number of different Grand Canyon tour possibilities, we found Todd's Private Car Service to be very reasonable in price, and the van was truly comfortable for a day-long roundtrip to one of the most breathtaking sights we have experienced. Todd also included a few very interesting views that are not on other tour routes, which added a great deal of excitement to our day. Whether for a short trip or for an entire day, I'm certain you will be very pleased with Todd's Private Car Service!

While on Active Duty I've always enjoyed stopping in a USO lounge, now retired I enjoy and…read moreappreciate them even more. They are such a nice option from the hustle and bustle before a long flight or if you have to wait a few hours for a ride. You can grab a snack, pass time, watch TV, use the computers, or just kick your feet up and relax. It's a great way to thank our servicemen and women. Located in Terminal 2 of the Sky Harbor. You sign in and a wonderful volunteer will give you a tour. There are couches, computers with internet, and a "library" where you can take books for your flight (you don't even have to TRADE! but it is nice if you have a nook to leave). There is also a room for "little kids" with toys and a TV, a room for "big kids" with a TV, reclining seats and a dimmed setting and some tables to go along with the free grub, sodas, popcorn, and gum. OUTSTANDING CUSTOMER SERVICE :)

My husband and I just got back from Berlin and on our way there, we had time to kill in Terminal 2…read moreof the Sky Harbor. THANK GOD we were in Terminal 2...with the badass Military & Veterans Hospitality Room! My husband is Active Duty Army and I am in the National Guard, so this room was an option (sorry for you non-military types). It's too easy...you sign in and they give you the tour. There are couches, computers with internet, and a "library" where you can take books for your flight (you don't even have to TRADE!). There is also a room for "little kids" with toys and a TV, a room for "big kids" with a TV, reclining seats and a dimmed setting. Oh, and some tables to go along with the free grub and sodas..you got popcorn, gum..all kinds of nice little things. The people here were friendly, the room is clean, cool and comfortable. If you have a long lay over and are military, move yourself over to terminal 2 to hang out for a bit...they will be VERY happy to see you!