Beware when renting from this company. They have "owner rentals" that they have no interest in…read moreexcept a financial interest. They do not care if the rental is clean or if everything is functioning. We had an awful experience in the owner cabin that we rented called "Arrowhead Ridge." The photos on their website are quite deceiving and are not current. The place is run down, and quite dirty. The well needs some maintenance. Run the water and soon the smell of rotten eggs permeates the entire cabin. If you shower in that water, you smell the same. It's gross. We bathed and brushed our teeth with bottled water. They offer an outdoor grill that is so caked with grease it's dangerous. As soon as we walked in the door the smell of mildew slapped us in the face. While this might be expected if the place had been closed up for a long while but according to the website, the cabin was rented everyday throughout the summer. That tells me it's a maintenance issue. We left and found a hotel in Pigeon Forge because we all got sick due to allergies - dust and mold. We called the company to tell them we'd left early so they could send someone to deep clean. The cleaning that we paid for, we were told, consisted of wiping the floors, cleaning the bathrooms, and changing the linens. I didn't ask for a refund, but the first words out of the rental agent's mouth were "well sorry you feel that way but there are no refunds." What a disappointment. We were really looking forward to this vacation and cabin retreat but in the end, it was a very expensive mistake. I prepared a similar review on their website, but they chose not to post it.

‼Warning!!!!!!‼…read more This was one of the worst Cabins that I have ever rented. My family and I lease a cabin in the mountains 1-2 times a year. We are pretty familiar with cabins and the little quirks that may come along with them. This cabin was the ABSOLUTE WORST! The moment we walked in the door there was a puddle from a leak in the ceiling. The entire place had a stench and no matter how much febreeze we sprayed it kept coming back. It was unbelievably cold downstairs and we had the heat up as far as it could go. As well as the small heaters. The water smelled like rotten eggs so we found out that the stench was due to the water. After looking into the situation it appeared that there was bacteria in the water. We had to buy gallons of water to wash with/ clean dishes/wash hands/brush teeth! It was horrible. We attempted to notify the management group and the response for the downstairs temp was it's not their fault, we attempted to advise of the stinch. She stated they use well water. [ Many cabins that we have leased in the past use well water and NEVER smelled bad.] The water actually made the entire cabin stink! The response from this team was totally unacceptable as they took no responsibility in the condition of this property! Please be warned!

Recently stayed at the park and wanted to share my appreciation. The staff is amazing and helpful,…read moreand the facilities are clean, quiet, and feature a great bathhouse. Highly recommend the park and look forward to staying again in the near future!

Great staff Quite campground with gated community…read more Will go back when we go back to pigeon Forge and stay there community was super Nice with full time residents

We just bought our first camper here and were so lucky to work with Kristin R. Her laid-back,…read morefriendly approach and genuine care for our needs made the whole experience feel easy and personal. At every step, we felt like she was focused on what was best for us--not just making a sale. When we were ready to move forward, she went above and beyond to get everything done in a tight timeframe.

This company plays tricks, the kind you expect from the worst of used vehicle sales folks…read more "Customer Care" supposedly is working on getting my $250 back to me. They have done nothing since my first post on Yelp. Delay delay delay hoping I'll give up! The participants in the fraud...Chris Lamb, salesperson and Stuart Thompson General Manager.

Did i have a bad time and want to pack up and leave? No…read more Would i stay here again instead of trying somewhere else in the area? Also no. It was cheap and we had a shower and bed so it was what we asked/payed for. Pros: close to the foothills parkway and national park entrance. Excellent restaurants, brewery and coffee shop within a few miles. 30 mins to pigeon forge/touristy areas. Nice fireplace and stayed warm. Sheets and bedding were soft. Decent view of the mountains (better if you're in a cabin. We were in a room off the shared living space so when you look out the window you see what i assume is the owners home, and mountains on the other side. Pic attached.) Never ran out of hot water due to instant tankless water heater. Cons: It was clean but surface cleaned, not deep cleaned. Like the sheets and towels were clean and they wiped down high touch surfaces, but the fan couldn't be used because of the amount of dust on it, large cobwebs in every corner. I hate dusting so i get it but People also don't pay to sleep at my house, so... Water pressure was horrible, the rain shower head couldn't be used really because the head was clogged. Our room shared a "wall" with the common area (glass French doors with curtains separated us from the common area) and there were other guest in the common area at 10-11pm being loud, slamming oven doors, cabinet doors, etc. and again at 730am there was music being played in the kitchen and people slamming around pots/pans. It was hard to feel comfortable or like we truly had privacy with the set up of the room as it was. The wall facing the mountains was al window/glass doors. So, We always had to have all the curtains closed to have some sort of privacy which negates the nice view. You also can't cover the top windows so you're woken up at sunrise (if you aren't an early riser. I don't mind.) TLDR; There are places I've stayed in TN that i would 100% book again no question. This isn't one. It was okay for a few days and close to area attractions!

My boyfriend and came to this inn to spend time away from home on our anniversary. The views were…read morevery nice and all and all the rooms were very clean, sadly though there were some issues. The bathtub wouldn't work so we couldn't get any use of the jacuzzi tub. While the owner did fix it fairly promptly, the next problem was that the hot water wouldn't work. Now we were left with no hot water so we couldn't even shower. The next thing I want to touch on was the common space. This includes a sitting area and a kitchen where you can store your personal items. We had brought a cake with us for our anniversary, so upon reading the rules of the kitchen we were going to place it in the one fridge to keep it cold. Sadly, when the rules that are you can only use the bottom self people take advantage of that and do not think of other guests in the inn. There was zero room to store our very small cake, so we had to keep it in our room. The last thing I want to touch on are the walls and how the common space can can a problem. It was about 10-10:30 and we suddenly hear a group of people being kind of loud in the common space. The walls are thinner so it's hard to block out that noise. I wouldn't have minded if it were the middle of the day but it was past 10:00 pm, you would figure there would be some sort of quiet time. That was a bother to us who were just wanting to have some quiet settle down time. It was a reasonable time to want quiet. All in all this wasn't the worst place I have ever been, it just wasn't the amazing experience I was hoping for. At the very least I wished I had a tub that worked, place to put our one item in the fridge, someone who didn't take our plates, hot water, and some kind of quiet time in the common area. Maybe this place will be for some but sadly we didn't leave with the best impressions.

I rented a van and had the best camping experience! The van was well equipped with everything from…read morecamp chairs to camp stove to dishes and towels. Absolutely the best!

This was a great, socially distanced little vacation for us! We took the van to the Great Smoky…read moreMountain National Park for 4 days and had an awesome time. The is our second time renting a campervan and we really enjoyed the layout and convenience of their Promaster. They definitely thought of everything right down to camp games and spices. Comfy bed, cute interior, great privacy screens, fully equipped kitchenette, lighting, etc. The owner and staff are super friendly and accommodating, too. We'll be renting again for sure.

THIS COMPANY SUCKS! (TWO THUMBS DOWN!)…read more In my opinion, I would steer any consumer away from doing business with this vendor! I will outline several reasons why I have come to this conclusion in this review narrative. However, to avoid headaches and unnecessary stress, there are many other credible vendors in the area that do right by their work if something goes wrong. This business damaged my camper and charged me for empty hours doing minimal work with glue, two screws, and some grease. In other words, they were paid for doing almost absolutely nothing! They had my pop-up camper for approximately seven weeks with no major fixes to do! Yes, seven weeks! Nothing had to be taken apart and reassembled. As you will notice, the following list is quite simple. I had to CANCEL a camping trip I was looking forward to going with my family because this business claims "they could not find a part." I found the part and ordered it in 20 minutes. In other words, it was not that hard. When you read this company's response, there will be an excuse and explanation for every absence of thought, lack of communication, and unprofessional conduct. I have provided visual evidence of understood tasks not completed. Each picture evidently shows what tasks this company NEVER completed and thus damaging the electrical socket as well. A mechanic knowingly forced a part that was not made for the electric plug because they did not replace both the plug and the encasement. I told this company to replace both the electric plug and the encasement I provided. These directions were again not followed! Therefore, this mechanic broke the encasement, not following directions. Therefore, of course, it broke! The following fixes were not completed as requested: 1.) Propane tank attachment pieces (and then thus testing that a tank be attached sufficiently). These part pieces were handed back to me. 2.) Plastic piece on bumper NOT reattached. A black plastic piece on the back bumper came off. I requested that it be reattached. This part was thrown away! 3.) The electric plug enclosure has been damaged, where it will no longer stay inserted into the electric socket cover while in transport (hence the duct tape). The operator even admitted that he tried to insert a new part that did not fit the enclosure. 4.) I asked said owner to replace the electric socket plug in addition to the compartment piece around it, which would have prevented him from damaging this part of the camper with a smaller plug size. This part was never replaced. 5.) The clamp on the right side of the storage compartment at the front of the camper was not fixed and/or replaced. 6.) Caulking the interior stripped woodwork was not completed. 7.) The left turn signal bulb was out when I picked up the camper. The mechanic did not replace this bulb or even bother to check all the lights beforehand. Before I picked up the camper, I spoke to the owner over the phone. He assured me all these tasks had been completed. That was not the case! Given the absorbent delay (seven weeks), the damage caused to my camper, and the tasks not completed, I have requested a full refund. This vendor has responded that several of these online negative reviews are fake. I am beginning to think these positive reviews are self-fabricated by this business. If you write a review for a business, no one utilizes their own valuable time to post fake reviews. These online reviews have legitimate names and associations to them. It is clear this business does not possess the expertise to work on older RV's or pop-up campers. If RVEE INC. gives me a full refund for work never completed, I will consider removing these one-star reviews. Please note this review is my opinion and personal experience with this company. However, visual evidence is convincing that this situation is seriously messed up! Again, in my opinion, I would strongly suggest staying away from this business!

We were in Pigeon Forge when we smelled our A/C sending out a burning smell when the compressor was…read moreon. The fan would work fine. We were pretty sure it was bearings, but the owner of RVEE said he was worried it may be a fire hazard. He offered to come check it for free. We agreed that if it was something he could fix, it would be regular price, but if it required a new unit and he couldn't help, he wouldn't charge. Man, was I glad he came. We would have had a fire.

Highly recommend this place if you need to rent an RV. Dana is so nice to work with and very…read moreresponsive. The camper was perfect and clean. They made it so easy for me by delivering and setting everything up.

MONEY HUNGRY.FEES FEES AND MORE FEES. Don't waste your time and money. Better to go private.You…read morewill have a much better experience. No discount for this disabled veteran!

Rented a trail from them for 3 days of glamping. Very low fee for them to tow and set it up at any…read moreof the nearby camp sites. They were super nice and very convenient and timely. They even disinfected the whole rv. They really made whole experience pleasurable to go camping.

This was our first camping trip and our first time here. Highly recommend. Very conveniently…read morelocated, quiet. Very clean bathhouse and laundry area. The whole area was kept neat and tidy. Everyone was very friendly and welcoming.

So clean, and perfect location to fun. Brought the grandbabies for the splash pad and 1 foot wading…read morepool, and it was a hit. VERY level lots, right on the creek. Easy to reserve and get to. Walking distance to several eating establishments