I love it here! Great workouts, friendly staff and very willing to break things down and modify if needed. I would highly recommend checking them out read more

If you attend Caitlin's class... No doubt you're joining! Initially found a great GROUPON for $60 where you got a pair of gloves and 6 classes (which had to be redeemed in 3 weeks). After the trial period and going to Caitlin's class, I HAD to sign up! She by far is one the best trainers there and her classes are perfect as far as the time goes (7pm, Tuesday & Thursday). She was personable, friendly, motivating, encouraging which are all of the attributes of a good trainer. Did I mention that she still kicks butt? She challenges you to challenge yourself. Love her. Love the location. My one complaint is that I wish there was better ventilation. The air can get a bit musty (for obvious reasons) and that one lolely fan does nothing but circulate the funk at times...Lol read more

See all

Been to different Cko locations . Recently moved to this area. This is the best CKO I've been to. Instructors all have a different style - which makes the classes not boring. They offer strength training as well- which helps reach your goals. If you go at least three times a week and follow a healthy plan - you'll see results. Love getting my cardio in here . read more

I had spinal surgery in 2018 and was gaining weight. I used to be very athletic and I wanted to try anything to get my back right, so I saw an ad for CKO on facebook offering a free challenge, or what I thought was free, so I went and tried it. MY MISTAKE WAS TRUSTING THESE PEOPLE. I did sign up for a membership that was supposed to last 16 weeks. After 3 classes, I realized I was hurting my back more and I felt I should quit. I told the person in charge there that I hurt my back and would not be coming back, but I was told I HAD to come for 16 weeks, that's what I signed up for. So longer story shortened, They kept taking my monthly fee of $166.22 EVERY month until I caught it this month on my statement. They said I was screwed and wouldn't be seeing any refund and if I don't supply a DR.'s note, they will keep taking money out of my account. STAY AWAY FROM THIS CORRUPT business and DO NOT SIGN ANYTHING!! They are thieves. read more

I would say CKO has jumpstarted my fitness journey. The classes are always fun and the energy is great. I have had the chance to take take classes with almost all the instructors and I am super grateful that they all are supportive and dedicated to helping you achieve any goals that you may have. Highly recommend , 5 stars for sure read more

Same experience as others - very hard to cancel membership. I moved out of the area. I called multiple times and eventually went to the place which was now a very long drive for me. No one was there who could help. Long story short I had to pay a collections agency $600 for classes that I never took. I finally got a call back from the owner after I paid the $600 and she left a voicemail. I tried to immediately return her call and no one picked up. I tried 2 more times and nothing. It was frustrating. read more

When I signed up I wasn't sure... but then I got right into it. The instructors are amazineeeeeinggg... Edgar, Manny, Mike and Sacred... love their classes. I have already started building muscle in just under a month. They are also helping me loose weight. Totally worth the yearly membership. read more

Been going here for a few months now, after they underwent an ownership change, and I am always coming back for more. I think it's great that there are a variety of instructors and each has their own style and approach to the class. I really enjoy the incorporation of the cardio and core workouts in addition to the boxing. Also check out the strength classes! I highly recommend if you're looking for something different to your workout routine. read more

There is nothing professional about this establishment. Between the lack of communication, to unpunctual classes taught by employees baffles me on how they are still in business. Hands down waste of time and money. The amount of money they charge for the classes, they should atleast get a microphone headset that can work properly. read more

I really didn't enjoy the workouts. Classes were boring after a while. It was the same thing over and over. No creativity whatsoever. Now that i have cancelled my membership following the exact instructions provided, they keep trying to charge my card every month. I had to block them from doing so now i receive an email every day about them trying to charge my card and that i owe late fees. I tried calling the owner several times no one calls me back. This place simply isn't worth it. I would recommend going elsewhere. read more

Classes and instructors were great! Such an awesome and fun workout! Facility always appears very clean. Wish there were more times that were offered so it would be more conducive to my schedule. The schedule makes it challenging (at least for me) to work into my family schedule, but otherwise a great workout and friendly staff! read more

The gym experience is great. However, my wife had the same experience as the person below. Her card was stolen and had to get a new one. Meanwhile, she heard nothing back from the gym about payments, and when she tried to reach out she was referred to collections. Collections charged her fees, and other penalties that ended up costing her double the annual member ship. We never received contact by email, call, or letter in the mail; all of which they had access to. This is poor business practice, and it is at the customers expense. I recommend thinking twice before signing a contract with CKO Kickboxing. Terrible customer service! read more

AMAZING work-out. Excellent, high energy instructors. Military friendly, great customer service. Whipped me into shape.... if I didn't travel excessively with my job, I would absolutely be a regular. If you are interested in trying kick-boxing or looking for a new gym, Highly recommend CKO Cherry Hill. read more

DO NOT GO HERE!!First of all their schedule is always changing. Secondly they are wayyy to over priced. And most importantly I just got a phone call from a collection agency telling me I owe them over $600 because they didn't like how I canceled. Which I sent them a certified letter as they requested. I never received any phone calls or anything in the mail, just sent straight to collections!! THIS IS HOW THEY TREAT THEIR CUSTOMERS!!Do yourself a favor and just don't here. read more

Really enjoyed the workouts. Karlee, Caitlin, and Lara are wonderful instructors. Unfortunately, I cannot recommend this facility due to poor communication and business/financial management. Myself and a friend of mine were charged an additional month after canceling our 3-month memberships per their cancellation procedure (certified letter mailed in 30 days prior to termination) and when I called/visited to inquire about the additional charge on various occasions, received no call back and no reimbursement. Additionally, we received confirmation e-mails the day after the 4th charge stating that our memberships were now cancelled. It's a shame, the workouts were very enjoyable but I would never recommend this terrible business to anyone looking for a good experience. read more

Like others who have mentioned, this is a poorly run business. I received a collections call today saying I owed over 400 dollars! My year membership had been complete and at the same time my numbers on my cc had been compromised. I received a new cc, but by this point I had stopped going to that gym and forgot about it. FOUR MONTHS LATER, I get nasty calls from credit collectors saying I owed over 400 dollars. Apparently, in fine print the contract states that after your year is complete, they will continue billing. I get that. I read that and I understood. My issue is that NOT ONCE was I called or e-mailed by the owner to tell me that my cc was not processing or that I was in arrears. I would have dealt with it immediately had I known. What hurts the most is that I was a faithful customer for over three years. I brought numerous other clients in to work out and join with me. Yet, a simple phone call couldn't be made to tell me my cc hadn't been processed and here I am with a 400 dollar collections bill. Get it together, Anne Marie. This is a hard-working community and word of mouth goes a long way. So disappointed. read more

I purchased a 6 class coupon on Groupon and the gym would not honor the purchase. The reason they stated to me was because I had previously came in for a free trial and the classes were for first time customers only. Let me be clear, I came in took the FREE trial class and then signed up for the 6 class coupon. I'd say this is why CKO signed on to groupon to gain new customers. Of course my thinking was I would try the 6 sessions, see if I could handle the class and then become a member. Most gyms offer this type of trial (FOR FREE). However being turned away really turned me off!! Then I decided to go and read the reviews and forums on facebook, yelp and gymrate. Here I see many people have had similar experiences or have been sent to collection. They also charge you $200 to cancel your membership. Notice the fees are not on the website. I found two gyms right near me in Cherry Hill who have more consistent hours and better pricing, no cancelation fees. http://getvictoryfit.com https://ufcgym.com To me, turning away a paying customer and having terrible customer service is not worth the consequence of bad press. read more

The classes depend on the instructor. Some are great and others are mediocre. My main problem with this gym is that I just received a call from a collection agency and had to pay over $750 because I as unable to pay for three months of membership and here is why. My cc number was stolen and when i received my new card I attempted to pay numerous times. Never received a call back. I even went to the gym and it was closed. FInally is spoke to the owner and I offered to pay over the phone but she was driving. she said to come to the gym. I went and there was a class in session and no one at the desk to take my money. I called twice more and left messages to please call me back. I received emails about payment notification, but it was a one way email so I couldn't respond. So now I just had to pay for a year of membership that i had payed for except the 3 plus cancellation fees and collection fees. They had all my information and call back numbers. There was no reason this had to occur. read more