I decided to patronize this business, Drop-off my Toyota for new tires to be installed and a…read morealignment. Well about 2 weeks after, a item was missing from my vehicle. So I reached out to location manager and he assured me that he would look into it and give a call, needless to say I never received that call. Also while replacing my front struts, I took notice my new inter tie boots were twisted. Of my experiences have wheel alignment, never before received this kind of careless service. Please see photos attached. I would think twice about this location for your automotive repairs.

This shop never disappoints. My wife and I have been taking our cars here for a little over 2…read moreYears. They are honest, reliable, and always fair priced. I requested an appointment for 4 new tires. Got in the same day. And had my vehicle back in less than 3 hours. This is the only shop in the area where they go above and beyond to make their customers satisfied. Would highly recommend

The technicians are knowledgeable and honest. They cut right to the chase with diagnostics and…read moreservice. They give options as far as what's in one's budget. Great place to get inspection. My wife and I used this place several times and we're impressed with the quality of service and their treatment of us as customers in comparison to most of the other places in the neighborhood

errible experience and I've been coming here for over 15 years. I considered not saying anything…read morebut I hate when people are taken advantage of. The current staff is unacceptable. We went for a simple oil change. They left lights switched on over night which killed the battery. When we went to retrieve it in the morning the lights were still on. It was dead and needed to be jumped. Dee assured us if this keeps happening that they would replace for us. It inconvenienced us on multiple occasions having a dead battery. So we called Dee, explained the situation and she said no problem we will fix it. We arrive the next day only to find they wanted to charge us $170 plus! Outrageous. "Ooo ok really sorry we'll take off the labor, the total is $140." Unreal. Perry offered zero help and tried to brush us off. He supposedly called the owner and ultimately the took $30 off. Also to mention our battery still had a positive charge, something they did not test before replacing, only after. I highly recommend to use any other technicians than these as this how they treat their LOYAL customers.

Amazing Service! Thorough review of vehicle. I went in for an issue that plagued 2 other mechanics…read morebut Pep Boys correctly diagnosed the problem. The price was a great value as well!

Customer service was amazing. The building was clean. The service was sufficient. My vehicle was…read morenicely cared for. I appreciate the frequent updates on the play by play on what the mechanic was doing. Everyone took pride in their services they were delivering. I will continue to bring my vehicle to this place.

We've been going to Monro for several years now…read more The people that work there are very nice. I never feel that they're trying to rip me off. I've had two cars there and they've been very knowledgeable about both. I've had many tire changes and oil changes there, as well as inspections. I first started going there because it's conveniently located, but I kept going because of the good customer service.

you guys are ass, fuck all. they charged me one ninety five dollars for diagnostics where other…read moreelse is fifty dollars. i warn yall do not go there. they are ass fucks

Fantastic customer service - helped me out with an emergency flat tire during a very busy time for…read morethem. Much appreciated.

I will be calling to speak with management of this location after my experience this morning…read more Predatory sales practices. Went in this morning with a slow leak in my front drivers tire and a nail or screw visible in my rear drivers tire. After 45 minutes they took my car back and began looking. Within 10 minutes they tell me I need a new tire because they couldn't patch the screw location (they hadn't yet pulled the screw). I asked "why"? It was an in tread object on tires with under 16k miles. Their response was it was not a patchable spot and I need a tire. Because it was holding air I said "no" and asked if they found anything on the front slow leak, they said "no"... I don't even think they looked since I wasn't buying a new tire. They pull me out and I leave and go to another tire shop (Creamery in Chalfont) Within 5 minutes at Creamery, they have my wheels off, have the screw pulled... and guess what... NO LEAK, it didn't even puncture the tire... Mavis was going to sell me a new tire for one that literally didn't have an issue. Within another minute they found the leak in the front tire and had it repaired within 10. I used Mavis for the better part of a decade for tires, and never again. Incredibly predatory practices. This location should be embarrassed at this all. If I could leave negative star ratings I would to help prevent others from wandering in their door. Save your time, energy and money and go elsewhere

If I could leave 0 stars I would…read more I had a very disappointing experience with AAA following a recent oil change. I recently had an oil change at a Nissan Dealership and I was informed that a previous service provider(AAA) had overtightened and stripped the drain plug, leaving me responsible for a $400 repair just to get my car back. I contacted AAA immediately to report the issue, but was unable to reach a manager despite multiple attempts over several days. I was told to call back, then told the manager was unavailable, then promised a follow-up call that never came. I was told by a worker there, believe his name was James that I should be entitled to a reimbursement if they're at fault. After finally speaking with a manager nearly a week later, I submitted documentation from the dealership confirming the damage. The next day I received an email stating my claim was denied because AAA did not have the opportunity to inspect the damage themselves. This was extremely frustrating, as I made repeated efforts to contact them but was unable to get a timely response. Overall, this experience showed a lack of accountability and poor customer service. I felt completely disregarded as a customer and will not be returning. I would not recommend this location to others.

I went to this AAA location for digital fingerprinting, by IdentigoGo. For starters, Colleen yelled…read moreout my reason for using this service. It didn't get any better from there. Instead of directing me regarding finger placement, she pressed my fingers onto the machine, wearing the rubber gloves. which she had on while servicing the person ahead of me. Colleen was impatient, condescending and unprofessional to me and to representatives of the company that sent me there, when I called them to verify their payment code. I've never written a bad review before, but I could not in good conscience let this go. If I could give this experience a zero, I would.

Spring is here and we are now seeing the damage left by winter. Leaky roofs, flooded basements and…read moremessed up cars. The latter for me. I wanted to write this short review as a follow up on the great service provided by Tom & son's at their great establishment. So, I went into Philly a few weeks before the big snow storm and possibly hit a speed bump, and possibly caught some air with a not so smooth landing. Two weeks later we had the biggest storm of the year. I had to leave my home and I drove on a street near my home that hadn't been plowed yet. After that I started hearing a scratching sound every time I left my driveway and occasionally on the road. When I checked I saw I had dented a panel that covers the front end of my car. I decided to head to Tom's one day while doing some errands to see if he could take care of it. Just a pop-in. I told what had happened and he could actually see it from just looking under, so he can let me know when to bring it in and all that. He figured the part and asked if I had bought it already cus I did bring him my fog light before. He remembered. So I told him no, he'd have to order it. He said to bring it in and they'd use the lift. In my head I was like, really now?! Cool! A young man I believe his son, asked for my keys and drove it in and put it on the lift. He said the damage was minimal and nothing else seamed to be at all. He took out the panel and reworked it back to normal. The whole experience was only about 20 min and the cool part was they let me stay inside while doing it! They brought the car down and asked Tom "How much I owe'ya?" He said "Nah, don't worry about it." I said really? Let me at least give you something for lunch or something for you guys. And he said you're good don't worry about it. I thanked him with a firm handshake and hug and thanked his son as well and went about my day. It was a minor thing but it had a world of difference to me, not only that he didn't charge but just giving that feeling of how my fellow man could help me out in a time of need. I was very relieved because had that not been fixed other issues could arise (Think of Newman when he hit that sewing machine on the highway) that's what I was worried about. Hahaha! This business is truly in my heart and should be in yours too, so stop in, they are local! I said I'd be visiting them again, and I was riiight! :)

Been coming here for about 10 years. Tom always does rock solid work, is honest, and fair on…read morepricing. Wouldn't take my car anywhere else. Highly recommend

I took my vehicle there for brake fluid and coolant fluid change…read more I had appointment for 9am and didn't get out of there until after 12noon. I was not pleased with the service, coolant system was not completed, Coolant system was not properly filled, could have damaged the engine block or cylinder head, could have resulted in major engine repairs. Also the location manager had a don't give a darn attitude. I would not recommend having your automobile serviced at Abington Firestone on 1400 block of Old York Road. First time and last time visiting that poor customer service center.

The service is OK. Depending on what you get, you may have to wait. They communicated with me on…read morewhat could happen when i.got a wheel alignment and they communicated the price range. I haven't had an issue the times I've gone. I'll go back.