I decided to patronize this business, Drop-off my Toyota for new tires to be installed and a…read morealignment. Well about 2 weeks after, a item was missing from my vehicle. So I reached out to location manager and he assured me that he would look into it and give a call, needless to say I never received that call. Also while replacing my front struts, I took notice my new inter tie boots were twisted. Of my experiences have wheel alignment, never before received this kind of careless service. Please see photos attached. I would think twice about this location for your automotive repairs.

This shop never disappoints. My wife and I have been taking our cars here for a little over 2…read moreYears. They are honest, reliable, and always fair priced. I requested an appointment for 4 new tires. Got in the same day. And had my vehicle back in less than 3 hours. This is the only shop in the area where they go above and beyond to make their customers satisfied. Would highly recommend

These men are very professional! Very organized and EXTREMELY skilled !! I can go on and on but you…read moreget the jis! I had my vehicle towed to the shop on a Thursday afternoon. The parts were ordered and the work was complete on Friday!!!! I am very grateful and satisfied with the work!!!

I found this place on Facebook, and plotted on it for months before I actually got to the business…read more I had the pleasure of speaking to Mr. 24 himself when I called just to inquire about tires. He answered all of my questions professionally. This was a little bit of a drive for me (coming from NJ), but the price made it worth it. Had I gone somewhere else, I would have paid this price for just one tire. My tires were changed quickly, and I had Absolutely no issues through my whole process. I would strongly recommend coming here for tires. They take cash or card

Excellent customer service and great price. I walked in with no appointment and was done within…read more1hr. They kept me up to date on my car status and provided good recommendations.

I haven't been to this location in 2 years. I can tell management and attitudes has changed l…read moreI was in this location just to get my lug nuts checked and retorqued since that's what my paperwork says. The man up front named Richard asked me "why" and said they never gotten lose before. Luckily his fellow employee told him that was protocol. Be sure to read your paper work and make sure they do their job.

Please I need help. My truck was damaged by the bad Wawa gas and I want to bring it to Tom Sawyer…read morefor repair. In order to be reimbursed by Wawa, Qualified technicians have an A8 certification from the Institute for Automotive Service Excellence. I called your shop and no one has ever heard of this. I'm hoping you can direct me as to whether your technicians have this certification, or just certain ones. I have heard great things about your shop and am hoping they are true!

This is a Nice family owned business, honest people and fair prices , they have 2 locations.read more

Spring is here and we are now seeing the damage left by winter. Leaky roofs, flooded basements and…read moremessed up cars. The latter for me. I wanted to write this short review as a follow up on the great service provided by Tom & son's at their great establishment. So, I went into Philly a few weeks before the big snow storm and possibly hit a speed bump, and possibly caught some air with a not so smooth landing. Two weeks later we had the biggest storm of the year. I had to leave my home and I drove on a street near my home that hadn't been plowed yet. After that I started hearing a scratching sound every time I left my driveway and occasionally on the road. When I checked I saw I had dented a panel that covers the front end of my car. I decided to head to Tom's one day while doing some errands to see if he could take care of it. Just a pop-in. I told what had happened and he could actually see it from just looking under, so he can let me know when to bring it in and all that. He figured the part and asked if I had bought it already cus I did bring him my fog light before. He remembered. So I told him no, he'd have to order it. He said to bring it in and they'd use the lift. In my head I was like, really now?! Cool! A young man I believe his son, asked for my keys and drove it in and put it on the lift. He said the damage was minimal and nothing else seamed to be at all. He took out the panel and reworked it back to normal. The whole experience was only about 20 min and the cool part was they let me stay inside while doing it! They brought the car down and asked Tom "How much I owe'ya?" He said "Nah, don't worry about it." I said really? Let me at least give you something for lunch or something for you guys. And he said you're good don't worry about it. I thanked him with a firm handshake and hug and thanked his son as well and went about my day. It was a minor thing but it had a world of difference to me, not only that he didn't charge but just giving that feeling of how my fellow man could help me out in a time of need. I was very relieved because had that not been fixed other issues could arise (Think of Newman when he hit that sewing machine on the highway) that's what I was worried about. Hahaha! This business is truly in my heart and should be in yours too, so stop in, they are local! I said I'd be visiting them again, and I was riiight! :)

Been coming here for about 10 years. Tom always does rock solid work, is honest, and fair on…read morepricing. Wouldn't take my car anywhere else. Highly recommend

One time I took my car in to be diagnosed by Tom and his crew and they had to spend about 1/2 hour…read moreroad testing and checking it out and Tom told me - not significant enough to do anything - NO Charge! No charge? are you kidding me, in this day and age? That's not the only time he did something like that. Tom is awesome. They are great at fixing cars, they are affordable (I have saved thousands over my dealer repair) and they can handle everything that my dealer used to do. Very cool small business. Tom's Mother handles a lot of the customer service. He has several mechanics so they can pretty much fit most things in within a week. I think his guys like working there. I like taking our cars there. We even cooked the crew lunch during the winter because they did a great job on our cars and didn't kill us with the bill. When was the last time you cooked a meal for your auto mechanic and left it for them to eat?

I've been taking my cars to Tom Sawyer for years. Great mechanics, great communication, great…read moreservice and great prices. I highly recommend them.

This is my go to gas station because they seem to be the cheapest in the area. I use gas buddy and…read moreI don't live far but it's worth the drive anyway because the prices are good. Yes it can get hectic at certain times but I find early in the morning and late at night is the best time to come here

Man working where the hot food is was TRASH. Mans told me twice " I'll be with you in a second "…read morehad to keep asking the woman in front of me what her order was. All I wanted was a slice of pizza and a Diet soda for my sexy wife geraldine I walked out of line. Thankfully my beautiful queen understood.

Since when does a rusty brake rotor fail state inspection. 4 new rotors the front rotors costing…read more180 dollars a piece.the rear rotors 126.00.ceramic brake pads at 153.00 for the front and 96.00 for the rear pads.parts that were used were not needed for a light truck.the cost of these parts were not explained to me. they were just put on the truck when I asked Dave about the cost of these parts he just said we don't want the brakes to squeal. 700.00 in parts 420.00 in labor is overkill and completely not necessary I am considering taking the matter up with the state police and Penn dot. 1100.00 dollars fora rotor and pad replacement is unreasonable. And I told Dave so.also that they would not get any more business from me.beware of there cost.it is extremely expensive. He should have given me options on the cost and the rusty area he used for inspection.to get that work.beware of there tactics. I thought I had a reasonable garage picked out.I was wrong two thumbs down Myers. Never again.

They are the best! They explain everything and fix the issues, and at fair price…read more They work with you if you need an immediate appointment and are very knowledgeable.

Customer service was amazing. The building was clean. The service was sufficient. My vehicle was…read morenicely cared for. I appreciate the frequent updates on the play by play on what the mechanic was doing. Everyone took pride in their services they were delivering. I will continue to bring my vehicle to this place.

No stars given ! This place should be ashamed of them selves! My son went for an oil change today…read moreand they came back with recommendations as they should .. My son called me I work in the Automotive industry.. He said they told him he needed front brake rotors and Two tires .. I said asked the service advisor why .. are they two tires losing air , dry rotted low on tread.. so we can understand and make a decision.. The service advisor never answered my son's questions and told him your car will be out in 5 minutes.... 30 minutes later my son is still waiting.. he went to the desk and his paper work was setting there ... Horrible customer service!! Since we didn't do any of the recommended service because no explanation was given... they just let my kid sit there ! What an asshole move ! I'll never go there again

Worked with Calvin on a few issues, he corrected them and went out of his way to make sure…read moreeverything was right!! This is the only shop i would trust in the Hatboro area!

We came up to Philly and to visit a friend. We stopped by with some tire issues and the staff was…read morevery friendly and understanding. They got us out pretty quickly and back on the road too. Really appreciate the promptness and efficiency!