Doug's Plumbing and Heating provided very prompt, honest diagnosis, and repaired plumbing issues at…read morean affordable cost. No upselling or trying to talk into additional items that are not needed. Being a single lady who is not privy to repairs, often companies try to take advantage of ignorance. Thank you so much!!

.contacted on saturda.ygreat service,great response time.great prices. strongly recommend dougs.read more

Very satisfied with the plumber and his work. Came at appointed time, diagnosed the problem and…read morefixed it in a timely manner. Will definitely recommend. The bill was less than I expected.

Very responsive. Prompt, good communication, and very professional. Fixed my toilet issues in less…read morethan 5 minutes. Highly recommend using these guys.

Excellent service by polite and knowledgeable staff. Very respectful about all details and cleaning…read moreup after the work is completed. Would recommend to friends and family.

This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating

Always use Lippincott for heating and plumbing at my office; always on time, do the job until it's…read morefinished correctly, and price isn't too bad. Never have had a problem with this company. Had a gas leak, they came out, figured out where it was coming from, and started the repair, took awhilw, but it was underground and a big project, but they still got it done in a short time span. Haven't had a problem since. Highly recommend these guys.

I had a great experience with this company. Jay was very professional, worked hard and did…read moreexcellent work. I highly recommend them.

Called for a furnace replacement. They sent someone out right away for an estimate. Had a quote…read morethe next day and a new furnace the next day. The staff and technicians were polite, friendly and knowledgeable. Highly recommend!

If I could give less stars, I would…read more We called Dotson Plumbing And Heating out to my house to give us a free quote on the leak in our crawlspace. While there, we tried to discuss another issue with our plumbing. We were concerned with our kitchen and bathroom sink as our kitchen sink was not draining. They apparently took a look and said that there was absolutely nothing wrong, and gave us a quote of $600 just for the leak in the crawlspace. After they left, I discussed with my husband and then decided to give them a call back. They confirmed with me over the phone that there was nothing wrong with my kitchen and bathroom sink... Despite it still not draining. I was going to go with them until they made a comment about they would only work on my house as long as it did not smell of marijuana (we're not even smokers). Ironic, as the man that was out to my house reeked of cigarettes. I decided to cancel my Scheduling to get some more quotes. I got two more quotes to be exact. Both of the other quotes that I got, confirmed there was something wrong with my kitchen and bathroom sink. Their quotes were obviously higher than Dotson heating and plumbing because they were charging me for a major fix that Dotson heating and plumbing overlooked. Overall, I'm so glad I chose not to go with them. The lady I spoke with over the phone was very polite. But they're overall manner and insult on my house and my husband was extremely rude. They overlooked an extreme issue that could've caused me a bigger issue in the future. Will pay more money any day for someone to come out and give me an honest quote and honest work.

I do NO "social media" and for me to take time and figure out how to post something you can be…read morecertain this company is 5 huge stars!!!!! I was desperate at 830 pm .....basement was filling up with water and for certain would have ruined my furnace and much bigger problems! They called me right back and came ASAP! I will only call them and use them for all future plumbing, HVAC!!! Thank you Cook and Sons for being a great company- and remembering that " treat people how you'd want to be treated"!! God Bless Call them you'll be happy you did!

Our water main broke and we were able to get them to come very quickly, which was appreciated. What…read morewas not appreciated was the language by not only the employees, but the owner once he got there. He was mad at his employees, the tight space, and the inconvenience on a Friday, and he was not holding it back. The amount of times I (and my young child) heard the f word and that he was going to quit the job blew my mind. It was very clear and there was no confusion about what was being said. I can't help that my house is older, that a smaller person wasn't available to get into the tight space, or the fact it happened on a Friday. The "finished" job was shoddy, and will be fixed by someone else. After the last employee "cleaned up" we picked up drink bottles, supplies, and rocks through the basement. If you don't mind unprofessional, vulgar language and attitudes and having to fix things and clean up, then this may be your solution, but we will not be calling again. I would have rated two stars for how fast they came, but the fact that he told me over and over that he was marking this as an emergency. Just so unprofessional.

Fast, reliable, and honest. Brown's is the go-to for our community. They take care of our plumbing…read moreand HVAC needs regularly and don't try to oversell. A good example is from having a new washer that overflowed the drain each time it emptied. They worked for a good 30-45 minutes snaking the drain, going on the roof to clear the air duct for it, etc. Then helped us know that because we had the original water lines (smallest available per code back in 2000), and that we had purchased a high efficiency washer, we would always have that problem if doing large loads because of the output. The solution from many would have been either buy a different washer, or replacing the drain lines with larger pipe, however with a little research, they shared either to use only the high efficiency setting with little water, and sprinkling to rinse, or, stop it mid cycle when emptying a larger load. Only a charge for less than an hour for scoping and clearing the drains. It could have been much more. (By the way, I just take a book and sit by the washer now if I have a large load). There are similar outcomes with the HVAC system.

oh, let's start. They left a washing machine in 9 inch downspout with a trap at the end so it would…read moreback feed all over the floor. My mother-in-law had to use a bucket to catch the water. The line that was hooked to wasn't even glued to the drain pipe so it's just free floating my eight-year-old grandson with my a better job.