Amazing pretzel fresh out of the oven. Good quality and soft.Cheap. And amazing dips.read more

Great pretzels and priced reasonable, I tried the scrapple breakfast sandwitch on a pretzel roll…read morewith a side of spicy cheese that's a must try.

Friday April 30 2021…read more I didn't catch his name but he was an army of one. He made the perfect pretzels and had 50 of them ready for me ahead of schedule. ... I know they will be delicious because Philly Pretzel Factory never disappoints. But I had to write this review before I forget because I am so impressed with the worker today. Also, 50 fresh from the oven, handmade pretzels for $18 - how are you going to beat that!

I will no longer be frequenting this establishment due to the unprofessional and rude staff. I…read moreordered 100 pretzels at 10am to be picked up at 4:30pm and when I arrived the door was locked although the store doesn't close until 6:00pm. On top of that, my pretzels were not ready.There were three males present who looked at me through the glass door and proceeded to engage in conversation. One of the males was counting the money from the draw and appeared to have some difficulty in doing so as it took him over 20 minutes to count what appeared to be a small amount of money. During this time, five more customers arrived to be let in the store which continued to be locked. After 25 minutes, the store was unlocked by one of the males who proceeded to talk rudely to the customers. When asked for his name and the managers name, he asked "why?" He then went on to gather trash around the store,push the trash down in the trash can, and then handle the trays that the pretzels are baked on without washing his hands or putting on gloves. When his unsanitary actions were brought to his attention, he stated "but you keep coming back for pretzels right?" and smirked. The management of this establishment needs to be more diligent with who they hire to represent their store as well as revisit the health and safety regulations set in place by the department of health and food administration. If you really want a Philly pretzel, drive the extra 10 minutes and go to the next closest one in Abington where the staff knows how to treat their customers and are sanitary!

We placed an online order to take to my daughter's soccer game. We drove up from Virginia and…read moreplanned to pick up the pretzels on our way to the game. We were caught in traffic so I called to let them know we were on our way and to confirm that the order was ready as we would be cutting it close. We ended up arriving after they closed. They waited for me to get there and met me at the door with my order. Thank you so much! What great customer service and the girls really enjoyed the pretzels!

We frequent this location and have always had a positive experience. I'd recommend it to anyone…read morelooking to get soft pretzels in the area.

Wow! The regular soft pretzels are so excellent! We decided to take a couple home and freeze them…read more The people who took our order were very pleasant, and greeted regular customers by name. I had a list of five places to visit in Philadelphia on Saturday. This is the only place I will come back to.

I stopped into this pretzel joint for the second time and the smells greeted me as I walked through…read morethe door: savory and sweet. The staff wasn't rude or anything, but on both occasions I got a "What are you doing here?" vibe that was slightly off-putting. My first visit was picking up an order for Uber Eats and I was told that it was the best pretzel spot in the city, so I just had to try it. I order two everything pretzels, two soft pretzel twists, and two sweet pretzels to share with a group. The order was staples shut and I confirmed the contents before leaving. Unfortunately, there was only one of the two everything pretzels that I had paid for, further dampening my experience. The store front itself is tiny and I tended to grab and go... there's absolutely nothing cute or interesting about it, but I understand that isn't the point. The pretzels were soft and fresh, and I even shared with strangers at the park. Everyone enjoyed them but nobody was wowed. The order was ready on time and the price was right, but my search for the ultimate Philly pretzel experience continues.

Stopped here on way into the office downtown. This location on broad is super convenient because…read morethey offer parking! I had to wait about 5/7 mins to wait for 25 pretzels. The area where they cook the pretzels and make the dough is kept nice and clean and you can see everything being made in front of you. Staff was friendly. The store front could use fresh paint and a little sprucing up.

You can't really mess up pretzels, but you can mess up an experience. The place was crowded, but…read morethat wasn't the problem. I'm pretty patient. Bobby the cashier, spent the entire time while waiting on customers, spoke badly about his coworker, an African American slim gentleman. (For sake of identifying the gentleman) Bobby said he was making him sad by his choice of music, and that he (the guy in the back) doesn't wanna work (although he was working when i was there, but i digress)then Bobby proceeded to speak loudly about how he "can't wait to get the f@#* outta here". I work 3 jobs in customer service, and this was despicable and very disgusting to see an employee talk loudly, and badly about a coworker IN FRONT OF CUSTOMERS. He needs to know how to check his feelings at the door, for he's helping run a business..I don't wanna hear what basically sounded like bullying to his coworker. None of us did.

Ummmm,..did they change recipes? For some salty dough coming out of the oven, it was pretty good…read more But for a Philly soft pretzel? Fuggedaboudit. Not the real deal.

The beer is good. Nice amount of parking available…read more I'm not a fan of the barstools. I like when I can put my foot on the bar ledge. I'm not sure why some bars don't have that.

Was a neat corner bar just walking distance from my brother in-laws place. Took a few minutes…read moresitting at the bar to get service. Strange drunk guy standing not sitting at the bar mumbling to himself the entire time he was there. Beer was good but limited selections

We had just finished a bike ride at Pennypack and searched Yelp for breweries nearby when we came…read moreacross Human Robot. What a fun find! The bartenders were incredibly personable and spent time chatting with us, which really added to the experience. The brewery itself is quite large, with plenty of seating, including an upstairs area. They don't offer flights, but the bartender was happy to provide samples of the beers I was interested in. Unfortunately, none were really my style--I'm a dedicated IPA girl, and they only had one IPA on tap at the time. My husband, however, really enjoyed a couple of the Hallertau Pils tank pours. If you've never had a tank pour before, it's a unique experience and definitely different from a traditional draft beer. They also have an extensive Mexican food menu. We shared the Pollo con Costra y Chile Güero, and it was delicious--very authentic and full of flavor. Overall, we had a great time and would definitely recommend this brewery, especially if you're looking for a unique beer experience, great service, and excellent food.

Great time celebrating Will and Liv's pre welcoming guest wedding celebration at the human robot…read more Enjoyed celebrating and meeting everyone and reconnecting with some really good people I haven't seen for sometime. The tacos were good and the drinks were okay.