I previously wrote a review of this place and was less than impressed. I decided to give them…read moreanother try. BIG MISTAKE I went looking for a bigger chainsaw than what I had, I looked at a mid range saw and just couldn't bring myself to buy a new one. I asked if they had any used saws. They initially said no, then the owner said he had a used saw that was for sale. The "mechanic" brought out the saw and after a couple of pulls it started and he shut it off. He stated that it is a good saw and that he just "went through it" and it runs good. I purchased it and took it home. I tried to use it once and it was extremely hard to start and then when I did have it running it would die in the middle of the first cut. I tried to figure out if their was something easy that was preventing it from cutting. I had purchased a new chain and made sure it had fresh gas and bar oil. After no luck I took it back to have them look at it. I returned a few days later and they said they cleaned the tanks and replaced the plug and air filter. I took it home and the next time I had something to cut it would not stay running and left me frustrated. I decided to take it to another repair facility to see if they could tell me what was wrong. In less than 5 minutes they checked compression and looked inside the cylinder and told me it was useless. The piston rings had scored the cylinder and was evident that someone had tried to replace the rings and they incorrectly installed them causing the damage. Now, if an authorized dealer (Caldwell's Hardware) had this in their shop and tried to pass this off as a viable saw they had to know it was damaged. In my opinion they did the damage. I sent them an email and did not hear from them so I contacted Stihl directly and they contacted me and said Phillip would give me credit towards a new saw. I was not inclined to purchase something from them since they sold me something that was useless. In addition to the original purchase price they charged me $54 to "fix" it when I returned it to them after the first use. How can a business expect to have repeat customers when they peddle junk. Their service department is a poor example and I would not trust them to fix anything after this experience. I have since purchased another saw from the dealer that correctly diagnosed the problem. Dishonest and poor customer service is what Caldwell's specializes in and if that is what you want GOOD LUCK.

I have purchased a lawn tractor, leaf blower and grass trimmer and also a chain saw which is why I…read moream writing this review. They are Stihl products. The problem is I can never start the chain saw. I take it to them and about after 10 tries they finally get it started. If I have to take it there every time I want to start it kind of defeats the purpose of having one. Today I took it back down there for the same reason and wanted to just get a few bucks for it and by a electric one but the owner, Phillip, just brushed me off and basically to l me that was tough luck. They have now lost my business and any one I know and tell the story. I will drive 10 miles to Lowe's before I go back there.

Good place to rent tools if you are going to The Diamond Mine everyone is very helpful and the…read moreprice for renting their tools are very affordable and reasonable

Very rude employees and service. First, they refused to give me my business account statements…read more Second, they allow anyone to charge on your account without the account owners permission and then closed my business account without my knowledge after I informed them I want to be notified if someone charges something to my account which they refused to do so. Third, employee named Joseph follows a 21 year old women out of the hardware store and calls her a cunt In front of other people.

Great little hardware store. Has just about anything you need for the house repair, lawn, and some…read moreplants. They also have a part-time post office in the back, and rent machinery. Walk in the door and they immediately ask if you need help. Explain your household boggle to them and they will find a solution. Great bunch of people. Get an ACE rewards card too!

Locally owned and operated. Friendly helpful folks very knowledgable willing to help you find all…read moreyou needs. If they don't have it they will order it for you. Love the garden center in Spring plus they also carry lumber. My husband bought his riding mower there and they come pick it up and service it for a reasonable price.

Closed, Gone, Out of business! The business at this address is a compounding drugstore. They have…read morebeen in business at this location for five or more years and know nothing about the hardware store.