I came to Cityteam as a resident back in April of 2021. I was a broken man who lost his family, career, housing, self worth, freedom, and much more behind my addiction. I've been here 8 months now and with the helpful classes which included Anger Management thought by Bobby (Great Class), Healthy Boundaries thought by Patt, and even a learning center where they helped me get my CA ID, birth certificate, SS card, and helped me with one on one interview training which lead to a great career opportunity. Thanks Claudine, Jen, Bobby, Patt, Honili, you truly given me a chance to live life and not be imprisoned by my addiction and addictive thinking. I highly recommend this program to any men looking to better themselves. If you or someone you know is struggling with addiction THIS IS THE PLACE TO BE. read more

Amazing place that provides comprehensive support for women and men that need a fresh reset!

Every Thursday I pick up bread, pastries, fruits, vegetables and frozen items to take and prepare for the unhoused. These people are a godsend for me and the people I feed. Thank you all read more

Volunteered in the kitchen on the eve of Easter. Because I've previously served at this location, check-in is easy breezy using their computerized check-in system whereas newbies must fill in a brief form. Hair nets, aprons, and gloves are provided. Wearing pants is preferable as shorts are prohibited in the kitchen. Additionally, wearing supportive shoes is advisable as the floor is concrete. For today's agenda, my group of 9 were split into two groups to do the following jobs: 1) fruit salad preparation which involves rinsing, sorting, and cutting donated fruit from local supermarkets like Safeway, Whole Foods, and Trader Joes, 2) chicken preparation required rinsing, marinating, and adding chopped onions, 3) green salad preparations called for rinsing, sorting, slicing vegetables like lettuce, tomatoes, cucumbers, and arugula, and 4) cracking hundreds of eggs for the next day's breakfast. While working the environment is relaxed and inspirational music is playing. Although the kitchen staff is very strict about cleanliness, sanitizing, preventing raw meat and produce contact, they're also good at continually affirming how much they appreciate your help. After 2 1/2 hours of food preparation, there is a very brief rest period and then it's GO time where volunteers serve food assembly line fashion first to residents and then to the general public who are all very appreciative. During the time that guests eat, there are also additional fruit bins (bananas, tangerines, and apples) available, a bread table (Milton's multi-grain, Trader Joes' sourdough loaf....the good stuff) and packaged snacks like Twinkies. When you see the quality and quantity of donated food, you hope that there are no hungry people out there, especially children. At the end of the meal, anything not eaten goes into the trash. No leftovers here. Spending time at CT was worthwhile not only to understand how important donations and volunteers contribute to the needs of our community, but also provides support for the work that CT does. read more

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There is definitely favoritism there. It is a men's shelter, but when your homeless, and gay, I recommend this is not the place. Although I do appreciate what they're doing. Just a heads up for us. Just look around, like I'm doing at 7pm. Good luck guys read more

City Team seems racist. I already talked to them on the phone several times for the phone screening, and they refused to do my intake for the housing program. I did their phone screening like two or three times, and they gave me the wrong address to the wrong housing program. They lady not only rejected me, but let me know in several ways that their housing programs are not affordable housing. read more

City team is a great program but they put their trust and belief in the men that live there. They need to up their security and start monitoring them better. Test them better because from what I have seen and know.. alot of the guys go back to the program with alcohol in their system and not getting in trouble. I see them waking down the street or at the store getting their chewing gum. read more

Hello all! The location is only one part to a broad homeless and recovery services organization (CityTeam). So what I am about to explain to you will give you a better perception of the organization as a whole. I came in intending to be an intern at the Turning Point Oakland sight which is a transitional housing sight for women; there is also one for men too. That didn't work out because -long story short-the Oakland program director and the Turning Point house program manager told me that I should be a resident at that their house instead of an intern. I recently moved to the CityTeam Youth Collective house. Since I have been here it is much more lenient than the Turning Point house which is a good thing especially for young people. The bad thing is that since being here -only a few weeks- there is so much inappropriate behavior that has came from the interns, staff, and residents just at the Turning Point and Youth Collective house, it's not even funny. Most of it has involved -mostly from staff/interns and residents they put up to it- stalking, eavesdropping, harassment, provocation, fabricating new rules, predatory, vulgar, and cliquish behavior. I have most definitely reported them to HR and their directors for these things. There has been some action taken about these issues. Although, most of the residents at these programs that I've stayed at feel as though they have no voice because they are not taken seriously. On top of this, if there is a problem with another resident, there is no real disciplinary action if they have done wrong; you could be looked down upon for reporting. When something serious is reported, it eventually gets brushed off or not handled very well. With all of this being said, I do have a few details that I did leave out. The bottom line is, that this is some of the programs/services at CityTeam are being out of line and they choose not to deal with the issue correctly. So, I decided to take it public! By the way, this is detailed for a reason. I feel as though the public and any prospective residents, interns, or staff should know about all of these issues and the behavior of CityTeam's representatives towards matters like this. If you would like any further information please feel free to contact me, or even comment on this review. Pros: -There was always donated snacks and food from the San Jose location. Free hygiene products. -Your stay is about a year in their transitional living programs. Then, you graduate and are eligible to intern for 3 consecutive 6 month periods. -Internships have a $500 monthly stipend. If you are a live-in intern you get to stay for free on top of this. Cons: -Case Management is not really good. Not very goal oriented or set on making subjects lives more prosperous. The way they case manage keeps these people in the cycle of poverty not gets them out! -Their system of complaint is bad because they only want you to go through interns which are often the problem. Most rules are centered towards residents not staff or interns. They also use Bible verses as excuses not to step in or deal with issues properly -Barely any ethnic hair products (coconut oil, shea butter, etc) (found in grocery stores). -Wasn't warned properly about COVID rapid testing which is very painful. I was also told I had to leave for 3 days because I didn't get the rapid test; I was homeless! read more

I worked here for 8 hours from 10-6, after school for boy scouts. I loved the kitchen guys and all the staff, and I enjoyed all the prep work. However, I had no sheet to sign for a signature, and I as I was leaving the main chef ridiculed me for not having a signature sheet on hand. I didn't mind it was just weird because I had worked very hard for 8 for them. I was also alone with no other volunteers. If they would like more volunteers maybe try acting more thank full for the work done. read more

This is the San Jose branch of CityTeam. A national organization providing services to the homeless. Many of the clients have drug histories and criminal records. CityTeam offers these people a hot meal and services designed to get them on their feet. As with most CityTeam locations, they are partly staffed by former homeless. There is a bit of chaos. But, the mission is a good one. They are always looking for volunteers. I enjoyed my time here. But, I feel that other organizations are better run. read more

I also volunteer and donate clothing to the CityTeam Men's program on Charles Street. This is the location where they have a shelter, recovery and meal program for anyone. There is 3 - 4 staff members that work really hard. They are very knowledgeable about recovery and homelessness. Yes, they have walked in their shoes but they make the best example for the homeless that their is really hope that they can change their lives too. Check out their website for a volunteer job - www.cityteam.org. Check it out for yourself. They are serious about changing lives. read more